<div class="bbWrapper"><blockquote data-attributes="member: 1" data-quote="MJ DeMarco" data-source="post: 1143482"
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I'll never buy or drive another FORD car for as long as a live.<br />
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PSA: Don't buy FORDS. BTW, this repair is a recall that they refuse to fix because I didn't get it into the shop in time.<br />
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Oh, and thanks for the offer to finance the repair at 32%, LOL.<br />
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<a href="https://www.thefastlaneforum.com/community/attachments/59536/" target="_blank">View attachment 59536</a>
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</blockquote>With all due respect <a href="https://www.thefastlaneforum.com/community/members/1/" class="username" data-xf-init="member-tooltip" data-user-id="1" data-username="@MJ DeMarco">@MJ DeMarco</a>, how can a car recall expire?<br />
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I've never heard of it, and a quick Google search turns up dozens of websites claiming that car recalls don't expire.<br />
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It may be that the garage (dealership) that you take your car to can't be bothered to do the work for free, but FORD themselves should still be prepared to pay for the work for you. Normally with recall work, the garage would do the work and bill the car company instead of yourself, so they would still get paid. I'm wondering whether the garage are just taking the mickey and would like to get paid twice for the work.<br />
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My hunch would be to try phoning Ford direct, ie. Ford USA and ask them if the recall is still valid, (it should be) and then ask them if you can get it done at a different garage to the one you normally use. There shouldn't be a problem. Then contact some local garages to confirm that they are happy to do the work under the recall, then take your car in.<br />
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I don't understand why you have a problem to be honest. <br />
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Found this on the Ford website:<br />
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<h3 class="bbHeading"><a class="u-anchorTarget" name="-can-a-ford-recall-expire"></a><b>Can a Ford recall expire?</b>​<a class="hoverLink" href="#-can-a-ford-recall-expire" title="Permanent link"></a></h3>Safety, Compliance, and Emissions Recalls do not expire. Affected vehicles remain eligible until the repair is completed.<br />
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Other types of vehicle programs, called <a href="https://www.ford.com/support/how-tos/recall/recalls-and-faqs/is-my-vehicle-included-in-a-customer-satisfaction-program/" target="_blank" class="link link--external" rel="noopener">Customer Satisfaction Programs</a>, typically have expiration dates and/or mileage limitations.<br />
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The link is here:<br />
<h3 class="bbHeading"><a class="u-anchorTarget" name="-https-www-ford-com-support-how-tos-recall-recalls-and-faqs-do-recalls-expire-text-can-20a-20ford-20recall-20expire-3f-20safety-2c-20compliance-2c-20and-programs-2c-20typically-20have-20expiration-20dates-20and-2for-20mileage-20limitations"></a><div>
<a href="https://www.ford.com/support/how-tos/recall/recalls-and-faqs/do-recalls-expire/#:~:text=Can%20a%20Ford%20recall%20expire%3F%20Safety%2C%20Compliance%2C%20and,Programs%2C%20typically%20have%20expiration%20dates%20and%2For%20mileage%20limitations."
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https://www.ford.com/support/how-tos/recall/recalls-and-faqs/do-recalls-expire/#:~:text=Can%20a%20Ford%20recall%20expire%3F%20Safety%2C%20Compliance%2C%20and,Programs%2C%20typically%20have%20expiration%20dates%20and%2For%20mileage%20limitations.
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</div><a class="hoverLink" href="#-https-www-ford-com-support-how-tos-recall-recalls-and-faqs-do-recalls-expire-text-can-20a-20ford-20recall-20expire-3f-20safety-2c-20compliance-2c-20and-programs-2c-20typically-20have-20expiration-20dates-20and-2for-20mileage-20limitations" title="Permanent link"></a></h3><br />
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Under "What is a customer satisfaction programme" Ford write the following:<br />
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<h2 class="bbHeading"><a class="u-anchorTarget" name="-what-is-a-customer-satisfaction-program"></a><b>"What is a Customer Satisfaction Program?</b>​<a class="hoverLink" href="#-what-is-a-customer-satisfaction-program" title="Permanent link"></a></h2>A Customer Satisfaction Program provides an upgrade to a specific component or extends an existing warranty. These programs have time and mileage limitations, and they do expire. Ford Motor Company will conduct repairs specifically designated in a Customer Satisfaction Program at no cost to the owner, as long as the repair happens while under the time and mileage requirements of the Customer Satisfaction Program.<br />
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A Customer Satisfaction Program is different from a recall, which is conducted to remedy a safety, compliance, or emissions concern. Recalls generally do not have an expiration date."<br />
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The link is here: <a href="https://www.ford.com/support/how-tos/recall/recalls-and-faqs/is-my-vehicle-included-in-a-customer-satisfaction-program/" target="_blank" class="link link--external" rel="noopener">https://www.ford.com/support/how-to...-included-in-a-customer-satisfaction-program/</a><br />
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Sounds to me like your dealership is taking the mickey.<br />
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Hope this helps.</div>
