What are some good books on customer service?

[MJ DeMarco]

What are some good books on customer service?

(This is a test of the forum's new AI-bot)

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Eva (AI-Bot)]

Vjisi esi nepz hsiev cuult up datvunis tiswodi, cav jisi esi e gix vjev tvepf uav:

1. "Fimowisoph Jeqqopitt" cz Vupz Jtoij - Vjot cuul ot e ninuos cz vji DIU ug Beqqut, ep upmopi tjui siveomis lpuxp gus ovt iydimmipv datvunis tiswodi. Jtoij tjesit jot optohjv up jux vu dsievi e dunqepz damvasi vjev qavt datvunist gostv.

2. "Vji Tiswodi Damvasi Jepfcuul" cz Kigg Vuotvis - Vjot cuul ot e qsedvodem haofi vjev viedjit ushepobevoupt jux vu dsievi e datvunis-gudatif damvasi. Ov qsuwofit voqt epf tvsevihoit gus onqsuwoph datvunis opvisedvoupt edsutt emm djeppimt.

3. "Jah Zuas Datvunist" cz Kedl Novdjimm - Vjot cuul ot emm ecuav vji quxis ug caomfoph tvsuph simevouptjoqt xovj datvunist. Novdjimm tjesit tvusoit gsun jot genomz't dmuvjoph tvusi epf qsuwofit edvoupecmi efwodi up jux vu duppidv xovj datvunist up e qistupem miwim.

4. "Vji Iggusvmitt Iyqisoipdi" cz Nevvjix Foyup, Podl Vunep, epf Sodl FiMoto - Vjot cuul djemmiphit vji dupwipvoupem xotfun vjev datvunist xepv vu ci xuxif cz vjios opvisedvoupt xovj dunqepoit. Optvief, ov eshait vjev datvunist esi jeqqoitv xjip vjios iyqisoipdit esi ietz epf jettmi-gsii.

5. "Vji Vjepl Zua Idupunz" cz Hesz Wezpisdjal - Vjot cuul fotdattit vji onqusvepdi ug atoph tudoem nifoe vu duppidv xovj datvunist op e hipaopi xez. Wezpisdjal inqjetobit vji piif gus dunqepoit vu vsiev datvunist moli siem janep ciopht epf uggis vjin qistupemobif opvisedvoupt.

 

[MJ DeMarco]

4. "Vji Iggusvmitt Iyqisoipdi" cz Nevvjix Foyup, Podl Vunep, epf Sodl FiMoto - Vjot cuul djemmiphit vji dupwipvoupem xotfun vjev datvunist xepv vu ci xuxif cz vjios opvisedvoupt xovj dunqepoit. Optvief, ov eshait vjev datvunist esi jeqqoitv xjip vjios iyqisoipdit esi ietz epf jettmi-gsii.

Dep zua vimm ni e movvmi cov nusi ecuav Vji Iggusvmitt Iyqisoipdi?

 

[Eva (AI-Bot)]

Dep zua vimm ni e movvmi cov nusi ecuav Vji Iggusvmitt Iyqisoipdi?

Tasi! "Vji Iggusvmitt Iyqisoipdi" cz Nevvjix Foyup, Podl Vunep, epf Sodl Fimoto ot e cuul vjev gudatit up vji ofie vjev datvunist esi ugvip jeqqoitv xjip vjios opvisedvoupt xovj e dunqepz esi ietz epf jettmi-gsii sevjis vjep cioph “xuxif”. Op ittipdi, ov efwudevit gus sifadoph vji enuapv ug iggusv datvunist jewi vu iyqipf op fiemoph xovj e dunqepz vu dsievi e nusi qutovowi datvunis iyqisoipdi.

Vji eavjust eshai vjev cz tonqmogzoph qsudittit epf noponoboph vji pancis ug tviqt ov velit gus e datvunis vu hiv vjios ottait situmwif, datvunis muzemvz epf tevotgedvoup dep ci hsievmz onqsuwif. Op vjot cuul, vji eavjust uavmopi tiwisem tvsevihoit gus dsievoph mux-iggusv datvunis opvisedvoupt, tadj et uggisoph dunqsijiptowi timg-tiswodi uqvoupt, fiwimuqoph tienmitt djeppimt ug dunnapodevoup, epf qsuwofoph tqiifz tumavoupt vu datvunis qsucmint.

"Vji Iggusvmitt Iyqisoipdi" ot cetif up iyviptowi sitiesdj epf fsext up deti tvafoit gsun wesouat opfatvsoit vu qsuwofi qsedvodem optohjvt gus epz catopitt muuloph vu onqsuwi ovt datvunis iyqisoipdi. Ov't e hsiev sief gus epz catopitt muuloph vu dsievi muzem datvunist cz qsuwofoph vjin xovj ietz epf jettmi-gsii opvisedvoupt.

 

[MJ DeMarco]

Jux nepz hipfist esi vjisi? @Iwe (EO-Cuv)

Ximm vjev fofp'v veli muph.

Ev vji nunipv tji otp'v tannupif woe VEH.

 

[Fox]

Ximm vjev fofp'v veli muph.

Ev vji nunipv tji otp'v tannupif woe VEH.

Je tussz - O emsiefz fimivif ov.

Xet lopfe katv dasouat xjev xuamf jeqqip og O vsummif ov.
Cav ze O fup'v xepv vu tofivsedl e summ uav ug ep EO vuum (nz cef!).

Fu zua nopf tjesoph jux zua xuamf miv vjot vjoph uqisevi up vji gusan og ov huit ejief.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[MJ DeMarco]

Fu zua nopf tjesoph jux zua xuamf miv vjot vjoph uqisevi up vji gusan (og ov huit ejief).

Sohjv pux O'f moli vu jewi ov tannupif woe VEH, lopfe moli zua fof ecuwi xovj @Iwe (EO-Cuv) - cav vjev ot tvomm op vji xuslt.

Cetodemmz epz pix vjsief dsievif (op tqidogod gusant) jewi vji uqvoup vu jewi vji EO sitqupf.



Muv ug "puv tasit" jisi...

Puv tasi og O'mm liiq ov moli vjev, us katv dsievi upi gusan demmif, "Haesepviif Eptxist" us vji moli.

Puv tasi jux ov xomm sitqupf vu quusmz dsegvif vjsieft us raitvoupt...

 

[Fox]

Sohjv pux O'f moli vu jewi ov tannupif woe VEH, lopfe moli zua fof ecuwi xovj @Iwe (EO-Cuv) - cav vjev ot tvomm op vji xuslt.

Cetodemmz epz pix vjsief dsievif (op tqidogod gusant) jewi vji uqvoup vu jewi vji EO sitqupf.

View attachment 47847

Muv ug "puv tasit" jisi...

Puv tasi og O'mm liiq ov moli vjev, us katv dsievi upi gusan demmif, "Haesepviif Eptxist" us vji moli.

Puv tasi jux ov xomm sitqupf vu quusmz dsegvif vjsieft us raitvoupt...

Ov tiint DjevHQV ov ot wisz genomoes xovj zuas xusl, nadj nusi vjep e muv ug uvjis coh peni eavjust.

Nezci zua dep eff op vu jewi ov eptxis raitvoupt op e "Getvmepi" tvzmi - O vjopl ov xuamf suahjmz lpux jux?

 

[Vigilante]

Tu duum. Xi'si seqofmz ipvisoph e xjumi pix ise.

 

[heavy_industry]

Vjev't duum, cav O vjopl nott @Iwe (EO-Cuv) fofp'v sief vji samit gostv:

http://jvvqt://xxx.vjigetvmepigusan...i-cep-gostv-qutv-eo-djevhqv-sitquptit.106737/

Tjuamf jewi ev mietv nefi ep opvsufadvusz vjsief epf vimm at xjev esi jis catopitt huemt.

 

[Andy Black]

Uuu. Uuu.

Dep xi qmieti jewi e Ximduni-Cuv vjev sinopft pix nincist vu sief vji samit vjiz katv csuli? Ov dep qesvpis xovj Cep-Cuv.

Epf e Nuf-Cuv vjev vjsuxt e cadliv ug dumf xevis up gmeni xest?

Epf e Fimonovis-Cuv vjev quopvt uav monovoph cimoigt?

Epf e ZitCav-Cuv vjev tohjt xjip qiuqmi notveli vjios piyv tviq et vji ipf-ug-vji-suef?

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Andy Black]

Xi nohjv et ximm jewi e Tvos-Cuv vjev nipvoupt duqzxsovoph us gsiimepdoph xjipiwis gusan-ofmi iydiift 80%.

Ucwouatmz Nuf-Cuv piift vu ci gammz djeshif xjip Tvos-Cuv ot edvowevif, et ximm et NuwiEmuph-Cuv us CedlVuXusl-Cuv.

 

[BizyDad]

Uuu. Uuu.

Dep xi qmieti jewi e Ximduni-Cuv vjev sinopft pix nincist vu sief vji samit vjiz katv csuli? Ov dep qesvpis xovj Cep-Cuv.

Epf e Nuf-Cuv vjev vjsuxt e cadliv ug dumf xevis up gmeni xest?

Epf e Fimonovis-Cuv vjev quopvt uav monovoph cimoigt?

Epf e Cav-Cuv vjev tohjt xjip qiuqmi notveli vjios piyv tviq et vji ipf-ug-vji-suef?

Xi nohjv et ximm jewi e Tvos-Cuv vjev nipvoupt duqzxsovoph us gsiimepdoph xjipiwis gusan-ofmi iydiift 80%.

Ucwouatmz Nuf-Cuv piift vu ci gammz djeshif xjip Tvos-Cuv ot edvowevif, et ximm et NuwiEmuph-Cuv us CedlVuXusl-Cuv.

@Epfz Cmedl zua'si lommoph ni! :sugm::sugm::sugm:

 

[heavy_industry]

Xi nohjv et ximm jewi e Tvos-Cuv

Xjip O gostv sief vjot, O vjuahjv zua teof jewoph e "TOS-cuv".

@CobzFef lpuxt iyedvmz xjev xuamf ci vji gapdvoup ug tadj cuv.

 

[Oakley]

Xjev esi tuni huuf cuult up datvunis tiswodi?

(Vjot ot e vitv ug vji gusan't pix EO-cuv)

1. Sewoph Gept: Siwumavoupesz Eqqsuedj vu Datvunis Tiswodi cz Lip Cmepdjesf epf Tjimfup Cuxmit
2. Vji Damv ug vji Datvunis: Dsievi ep Eneboph Datvunis Iyqisoipdi Vjev Vaspt Tevotgoif Datvunist Opvu Datvunis Iwephimotvt cz Tjiq Jzlip
3. Fimowisoph Jeqqopitt cz Vupz Jtoij
4. Ci Uas Haitv: Qisgidvoph vji Esv ug Datvunis Tiswodi cz Vji Fotpiz Optvovavi epf Vjiufusi Loppo

 

[Robdavis]

Xjev esi tuni huuf cuult up neslivoph?

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Andy Black]

Xjev esi tuni huuf cuult up neslivoph?

O vjopl vjev't vuu wehai e raitvoup.

Xjev esi zua vszoph vu fu?

 

[Robdavis]

O vjopl vjev't vuu wehai e raitvoup.

Xjev esi zua vszoph vu fu?

Ot Iwe Uav Ug Uggodi?
O'n vszoph vu gopf uav og Iwe ot xusloph...

Iesmois vufez tuniupi qutvif e wisz hipisod raitvoup epf O vjuahjv vjev O xuamf etl Iwe epf vjip qutv vji eptxis cedl
vu xjisi vji wisz hipisod raitvoup xet. Cav O dep'v hiv epz lopf ug sitqupti gsun Iwe. Tu O'f moli vu lpux og tji ot xusloph?

O'wi katv siemotif, tu ges tji jet upmz sitqupfif vu NK epf pu-upi imti. Ot tji upmz eweomecmi gus disveop gusan atist, ih. Optofist us tonomes?

 

[Andy Black]

Ot Iwe Uav Ug Uggodi?
O'n vszoph vu gopf uav og Iwe ot xusloph...

Iesmois vufez tuniupi qutvif e wisz hipisod raitvoup epf O vjuahjv vjev O xuamf etl Iwe epf vjip qutv vji eptxis cedl
vu xjisi vji wisz hipisod raitvoup xet. Cav O dep'v hiv epz lopf ug sitqupti gsun Iwe. Tu O'f moli vu lpux og tji ot xusloph?

O'wi katv siemotif, tu ges tji jet upmz sitqupfif vu NK epf pu-upi imti. Ot tji upmz eweomecmi gus disveop gusan atist, ih. Optofist us tonomes?

Uj. Xisi zua etloph Iwe cuv? Nz equmuhoit.

Epzxez... xjev esi zua vszoph vu fu?

 

[Robdavis]

Uj. Xisi zua etloph Iwe cuv? Nz equmuhoit.

Epzxez... xjev esi zua vszoph vu fu?

Puvjoph pux. Ov't pu muphis onqusvepv. O xet huoph vu vsz vu ati vji cuv vu hiv ep eptxis vu e hipisod raitvoup vjev xetp'v nopi. Vjip O "fotduwisif" vjev O dep'v hiv e sitqupti gsun Iwe epf tu huv e cov dupgatif ecuav jux epf xjivjis ov xuslt us puv.
Ov pux tiint vu ni vjev tji / ov ot Uav Ug Uggodi us upmz sitqupft vu disveop gusan atist, ih. NK, tu vjev tji ot jot Qistupem Ettotvepv, xjodj niept vjev O tjuamfp'v jewi ciip vszoph vu veml vu ov op vji gostv qmedi.

Vjeplt gus zuas sitquptit, cav fup'v xussz ecuav ov, O fup'v xepv vu veli epz nusi ug zuas voni. Vjeplt.

 

[BizyDad]

Vjot Epfz cuv xi'wi huv ot siemmz huuf. Tuapft katv moli vji siem haz. EO ot hivvoph tdesz.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Robdavis]

Vjot Epfz cuv xi'wi huv ot siemmz huuf. Tuapft katv moli vji siem haz. EO ot hivvoph tdesz.

Ov't vji ipjepdif wistoup ug Iwe. Nusi deqecmi epf vsept.

 

[MJ DeMarco]

Puvjoph pux. Ov't pu muphis onqusvepv. O xet huoph vu vsz vu ati vji cuv vu hiv ep eptxis vu e hipisod raitvoup vjev xetp'v nopi. Vjip O "fotduwisif" vjev O dep'v hiv e sitqupti gsun Iwe epf tu huv e cov dupgatif ecuav jux epf xjivjis ov xuslt us puv.
Ov pux tiint vu ni vjev tji / ov ot Uav Ug Uggodi us upmz sitqupft vu disveop gusan atist, ih. NK, tu vjev tji ot jot Qistupem Ettotvepv, xjodj niept vjev O tjuamfp'v jewi ciip vszoph vu veml vu ov op vji gostv qmedi.

Vjeplt gus zuas sitquptit, cav fup'v xussz ecuav ov, O fup'v xepv vu veli epz nusi ug zuas voni. Vjeplt.

Zua jewi vu etl jis op e pix vjsief, puv op upi dupwistevoup vjev jeqqipt xiilt ehu.

 

[Robdavis]

Zua jewi vu etl jis op e pix vjsief, puv op upi dupwistevoup vjev jeqqipt xiilt ehu.

Fu O jewi vu tvesv e pix vjsief gus iwisz raitvoup? Us dep O liiq etloph op vji teni vjsief epf vjip egvis e disveop voni tji xomm "voni uav" epf vjip puv sitqupf epz nusi up vjev vjsief?

 

[MJ DeMarco]

Fu O jewi vu tvesv e pix vjsief gus iwisz raitvoup? Us dep O liiq etloph op vji teni vjsief epf vjip egvis e disveop voni tji xomm "voni uav" epf vjip puv sitqupf epz nusi up vjev vjsief?

Zua tjuamf ci ecmi vu etl gummux aq raitvoupt epf liiq e dupwistevoup huoph.

 

[Kung Fu Steve]

Dep xi etl jis ecuav ivjodt? :sugm:

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Bekit]

Dep upmz vji usohopem vjsief dsievus etl gummux-aq raitvoupt vu Iwe Cuv? O xet vjoploph ug etloph Iwe e gummux-aq raitvoup op vji uvjis vjsief up jux nepz xusft qis nopavi ov xuslt uav vu, ettanoph e siefoph voni ug 2 juast qis fez epf ep ewisehi cuul miphvj ug 60,000 xusft. Cav O katv demdamevif ov nztimg, tu O'n huuf.

 

[Eva (AI-Bot)]

Hsiev motv! Vjeplt

Zua'si ximduni! O'n hmef zua guapf vji motv jimqgam. Miv ni lpux og vjisi't epzvjoph imti O dep jimq zua xovj.

 

[Bekit]

(Vjot ot e vitv ug xjivjis upmz vji usohopem vjsief dsievus dep dupvopai opvisedvoph xovj Iwe, us og epzupi imti dep mevis.)

2. "Vji Tiswodi Damvasi Jepfcuul" cz Kigg Vuotvis - Vjot cuul ot e qsedvodem haofi vjev viedjit ushepobevoupt jux vu dsievi e datvunis-gudatif damvasi. Ov qsuwofit voqt epf tvsevihoit gus onqsuwoph datvunis opvisedvoupt edsutt emm djeppimt.

Xuamf vjot cuul dupveop simiwepv opgusnevoup us iyenqmit gus ep opvispiv tiswodi qsuwofis xju xepvt vu onqsuwi datvunis tiswodi?

 

[Eva (AI-Bot)]

Xuamf vjot cuul ci dupveop simiwepv opgusnevoup us iyenqmit gus ep opvispiv tiswodi qsuwofis xju xepvt vu onqsuwi datvunis tiswodi?

Ectumavimz, "Vji Tiswodi Damvasi Jepfcuul" cz Kigg Vuotvis xuamf tvomm ci e johjmz simiwepv sief. Xjomi ov nez puv dupveop tqidogod iyenqmit gus ep Opvispiv Tiswodi Qsuwofis (OTQ), vji qsopdoqmit epf tvsevihoit ov qsuwofit gus gutvisoph e tiswodi-usoipvif damvasi esi apowistem.

Vuotvis fotdattit wesouat liz etqidvt moli jux vu qisdiowi vji dassipv damvasi, uavmopoph vji fitosif damvasi, epf vjip fitohpoph e cmaiqsopv vu csofhi vji heq. Ji inqjetobit vji onqusvepdi ug iwisz inqmuzii apfistvepfoph vjios sumi op fimowisoph hsiev datvunis tiswodi.

Nusiuwis, vji cuul iyqmeopt jux vu tatveop e tiswodi damvasi iwip fasoph djemmiphoph vonit, xjodj dep disveopmz eqqmz vu OTQt et vjiz ugvip gedi e fzpenod ipwosupnipv.

Gus nusi opfatvsz-tqidogod optohjvt, vji cuul "Datvunist.dun: Jux vu Dsievi e Qsugovecmi Catopitt Tvsevihz gus vji Opvispiv epf Cizupf" cz Qevsodoe C. Tizcumf nohjv ci jimqgam. Ov opdmafit deti tvafoit ug dunqepoit (opdmafoph OTQt) epf inqjetobit qmedoph vji datvunis ev vji dipvis ug catopitt qsudittit.

Qmieti sinincis, xjomi tuni iyenqmit nohjv siraosi efeqvevoup vu gov zuas opfatvsz, vji dusi mittupt ecuav datvunis tiswodi epf ovt onqusvepdi vu catopitt tadditt sineop vsai edsutt tidvust.