I am puzzled...
I had saved my password for my new PayPal business account with McAfee True Key. I was planning on connecting it to my Upwork account. The auto password sign-in feature mysteriously stopped working 3 nights ago. I attempted to sign in manually, but got locked out in the process. I received an automatic referral to the PayPal assistance area. I had to connected with an agent via telephone for help, as I had no other way to contact PayPal (I couldn't log in to an account). The agent informed me that the best she could do was close the account and have me create another account, using the same personal information.
I don't have to expand on the inconvenience of this experience, but I am concerned about the potential implications of creating another PayPal account and associating it with my Upwork account... and trusting PayPal with the processing of my funds. Furthermore, I don't need any issues with funds access.
Has anyone on this forum experienced anything like this with PayPal?
I had saved my password for my new PayPal business account with McAfee True Key. I was planning on connecting it to my Upwork account. The auto password sign-in feature mysteriously stopped working 3 nights ago. I attempted to sign in manually, but got locked out in the process. I received an automatic referral to the PayPal assistance area. I had to connected with an agent via telephone for help, as I had no other way to contact PayPal (I couldn't log in to an account). The agent informed me that the best she could do was close the account and have me create another account, using the same personal information.
I don't have to expand on the inconvenience of this experience, but I am concerned about the potential implications of creating another PayPal account and associating it with my Upwork account... and trusting PayPal with the processing of my funds. Furthermore, I don't need any issues with funds access.
Has anyone on this forum experienced anything like this with PayPal?
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