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Video SUCS

Discussion in 'People Mgmt: Customers, Employees, Investors' started by Andy Black, Jan 21, 2018.

  1. Andy Black
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    Andy Black Any colour, as long as it's red. Staff Member Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    Superior Unexpected Customer Service (SUCS)

    As far as I'm concerned "Business is about building relationships."

    I've been sending a manual email to everyone who signed up to my course, and to all the buyers - that's over 150 emails by hand!

    Except as Gary V says "Marketers ruin everything" - it's nigh on freaking impossible to send an email that looks like it's been done manually.


    Enter Bonjouro.com.

    I signed up and can create quick videos on my phone and send them to people who purchased my course.

    Two sent so far and two people gobsmacked that I'd send them a personal video.

    [​IMG]


    Do it, you won't regret it.
     
  2. OldMateBukowski
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    OldMateBukowski New Contributor Read Millionaire Fastlane

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    Sounds pretty interesting.

    Maybe this is one of the reasons it's so easy to build real relationships with people on Snapchat?
     
    Andy Black likes this.
  3. greenGabbard
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    greenGabbard Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER

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    gobsmacked I was. Awesome to see content creators actually value relationships and interaction with their students/clients.
     
    cmor16 and Andy Black like this.
  4. Andy Black
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    Andy Black Any colour, as long as it's red. Staff Member Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    FiftySeven and Azure like this.
  5. Andy Black
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    Andy Black Any colour, as long as it's red. Staff Member Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    @FiftySeven ... did you send wee video messages to people who bought your product?
     

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