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  1. Forum *Official* Book Discussion
    Influence, The Psychology of Persuasion by Robert Cialdini

    The forum has voted to discuss this book. Grab it and let's discuss!
    Buy: Buy | Discuss: Influence: The Psychology of Persuasion(Review | Discuss)

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  1. Andy Black
    Thread

    Video SUCS

    Superior Unexpected Customer Service (SUCS) As far as I'm concerned "Business is about building relationships." I've been sending a manual email...
    Thread by: Andy Black, Jan 21, 2018, 17 replies, in forum: People Mgmt: Customers, Employees, Investors
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