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- #31
fastlane_dad
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I like all the points made here.So it really depends on what your business actually is.
Here are a 3 different progressions I can imagine from the top of my head:
1. You are a great video editor. You provide great results and value. Your goal should be to increase sales until you can no longer handle the workload. You shift focus on hiring another editor that has been vetted or trained by you to meet your standard. Then you shift focus back to increasing sales. Then you do this recursively and in more efficient and sophisticated manners until you are CEO of a company. You do none of the editing yourself but you manage hundreds of editors that meet your companies high standards. Your reputation is of ultimate importance from the first sale to the last. This is a very common route for artisans that transform their small businesses to large powerhouses over decades.
2. You are a great editor, but your immediate vision far exceeds your capability. You invest tens of thousands of dollars of your own money to hire a good team and then continue funding them at a loss. (Or get investors involved). I don't think this is the plan you are talking about.
3. You are a great editor, but want to provide value to more people than you can do alone. You come up with a plan to do so and put together a team of people that meet a decent standard. You deploy your product to see if your sales pitch works. You do your best to meet your customer demands. You may stumble on the way, but you hopefully rise to the occasion. Your reputation will be built on trying to do right by your customer and fixing what you can when you don't live up to expectation. People respect that too. But it sounds like you are trying to go from zero to running an entire team perfectly without some battle hardening first.
#1 is the classic story and progression. #2 is silicone valley. #3 sounds like what your plan is.
Again, I don't know your exact business, your business model, or your desired sales pitch. So I can't speak with authority on your exact situation. But don't lie to clients. Advertise what you earnestly believe you could provide at your best and try your best to pull it off. Don't get into a cycle of prefect-perfect-perfect before releasing your product to the market. It would be better for you to limit the sales artificially at first, than perfecting some team to handle a huge load just to never actually see the load.
What I mean by artificially limiting is: Getting the sale but apologizing and saying your service is actually fully booked right now and you can't accept them as a client RIGHT NOW, but will get back to them when you can.
- I was on the way out when I wrote this, so may have a few errors, but hope it helps!
Make sure to have / be able to get demand AND sales before you go fully optimizing the 'product' or the 'team'.
You can spend 6-12-18 months optimizing the perfect 'team' and then what happens? What's the next step after that? You want to focus all (most) of your efforts on generating revenue and profit and figuring out how to get that -- and the pieces will fall in place of how to deliver decent 'goods' after the fact.
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