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Right now I’m leaving the customer with an air freshener, hand sanitizer, and a $25 off first-time booking coupon so they have incentive to share me with their friends and family.<br />
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For repeat bookings, I have a CRM and I’ll call with special offers for holidays and call asking if they want to book every 3 months. Car detailing is awesome for repeat business since cars get dirty again quickly and people have a personal attachment to their cars.<br />
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<a href="https://www.thefastlaneforum.com/community/attachments/55080/" target="_blank">View attachment 55080</a><br />
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I’ll implement the QR code for reviews too as right now I only have a few real ones and like 60 fake ones from my friends
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</blockquote>I love the thought of loads of teenagers commenting about how you did a great job detailing their lambo <br />
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Great progress though</div>
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