Over the next few weeks, I'm going to be looking around for how I can eliminate my reliance on this particular vendor. For about three years, the service they provided me with has been a perfect fit for my system, a perfect cog in my business wheel.
They wrote that they're raising my cost per unit by 150% because "it will be better for customers" and because they want to be making "more investments in our artificial intelligence technology."
No. It works well for me as-is. I can think of NO "improvement" anyone can make that's worth more than 2X of what I'm paying now. In my opinion, many customers currently using the service will flee, like me. It's a risk for the vendor, but maybe I'm not the kind of customer they intended to keep. They're a digital services commodity. I'm going elsewhere.
Use case: The benefit I'm getting from this vendor is their web interface, ease of use, payment system, customer service, and brand reliability. As an example, something that today costs me $12.00 per instance will instead cost me $30.00 after the increase. So then it becomes UNSUSTAINABLE, and I'd rather do without the perks for that price.
I will be (1) shopping around for the exact same service, and (2) creating (coding) a system that invokes AI instances on its own (whether AWS / Google / Azure) thus putting more control into my own hands for the long term.
I will post updates with anything interesting that happens during this transition.
Questions:
Have you had a cost increase that forced you to retool? What did you do?
How did you reduce reliance on your digital vendors?
Did you take things offline and put into your own hands? (Or the reverse?)
Do you use AI to save costs?
They wrote that they're raising my cost per unit by 150% because "it will be better for customers" and because they want to be making "more investments in our artificial intelligence technology."
No. It works well for me as-is. I can think of NO "improvement" anyone can make that's worth more than 2X of what I'm paying now. In my opinion, many customers currently using the service will flee, like me. It's a risk for the vendor, but maybe I'm not the kind of customer they intended to keep. They're a digital services commodity. I'm going elsewhere.
Use case: The benefit I'm getting from this vendor is their web interface, ease of use, payment system, customer service, and brand reliability. As an example, something that today costs me $12.00 per instance will instead cost me $30.00 after the increase. So then it becomes UNSUSTAINABLE, and I'd rather do without the perks for that price.
I will be (1) shopping around for the exact same service, and (2) creating (coding) a system that invokes AI instances on its own (whether AWS / Google / Azure) thus putting more control into my own hands for the long term.
I will post updates with anything interesting that happens during this transition.
Questions:
Have you had a cost increase that forced you to retool? What did you do?
How did you reduce reliance on your digital vendors?
Did you take things offline and put into your own hands? (Or the reverse?)
Do you use AI to save costs?
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