- Thread starter
- #119
Update.
So I have 28 clients in total. I'm about to start referring customers to them this week.
Woke up this morning and one of my new VA's who's role is to call any leads and book appointments has quit before he's even begun! I went through an agency to find him - never again.
The second VA (also from the same agency) was told via skype that we would begin training at 3.30pm UK time, when I contacted her on skype at that time she didn't reply. I thought that's two new VA's I now need to find.
She's actually just contacted me on skype an hour or so, she got the time mixed up. She thought it was 3.30am Philippines time.
This part of the system I've created is very important to the success of the business. We aim to call every new lead within 5 mins between 9am and 9pm 7 days a week. Getting the lead on the phone as fast as possible increases the chances of them converting massively. Studies have suggested by 400%!
Therefore I need VA's who I can trust to turn up for their shift and make these calls. As I thought I needed two (as both had vanished) I decided earlier today to source my own which I've done before from onlinejobs.ph.
Literally within in an hour of posting the job I've got 11 candidates who've passed two stages of the application process. Tone of voice and accent is the most important, I can train them on anything else.
By tomorrow I should have the VA's in place and the campaigns to attract new customers for some of my 28 clients begins.
So I have 28 clients in total. I'm about to start referring customers to them this week.
Woke up this morning and one of my new VA's who's role is to call any leads and book appointments has quit before he's even begun! I went through an agency to find him - never again.
The second VA (also from the same agency) was told via skype that we would begin training at 3.30pm UK time, when I contacted her on skype at that time she didn't reply. I thought that's two new VA's I now need to find.
She's actually just contacted me on skype an hour or so, she got the time mixed up. She thought it was 3.30am Philippines time.
This part of the system I've created is very important to the success of the business. We aim to call every new lead within 5 mins between 9am and 9pm 7 days a week. Getting the lead on the phone as fast as possible increases the chances of them converting massively. Studies have suggested by 400%!
Therefore I need VA's who I can trust to turn up for their shift and make these calls. As I thought I needed two (as both had vanished) I decided earlier today to source my own which I've done before from onlinejobs.ph.
Literally within in an hour of posting the job I've got 11 candidates who've passed two stages of the application process. Tone of voice and accent is the most important, I can train them on anything else.
By tomorrow I should have the VA's in place and the campaigns to attract new customers for some of my 28 clients begins.
Last edited: