Maks
New Contributor
Hey,
I remembered this forum from a long time ago and that some of you guys might want to help me out a bit. I just got my first real job while still going to college.
I need to call bank's clients and sell them credit cards, actually just make them come to the bank at a specific date and time so that they can sign the contract. I'm in a small country in EU so basically not many people have them and don't even know what they are, they all have unknown debit cards.
We had like 2h training just explaining basics of the program that calls and few lines but mostly we were on our own. Plus I'd say they aren't big experts themselves anyway.
So here's what I've been using since Monday when I started:
Hello, my name is X, I'm calling from Y bank.
Do I have mr/ms Z on the line? (yes)
Great. I'm calling to tell you about a new credit card A we're offering that might come in handy. Have you ever heard of it?
(they say no and I don't want it or they say no what is it about?)
This card will enable you to make purchases in separate chunks instead of in one big payment which makes it easier for you to buy more costly things. All of which you can set up by sending a single text message of how many chunks you'd wish to buy it for as you pay with your card.
Normally it is priced at X euros/year but due to coming holidays we offer it for half the price at Y euros and you can simply set it up at your local bank. Do you think this would be something for you?
if he says yes I say: great, could you come in on Xday? What time would be good for you?
and that is it.
Is this last sentence okay? (Do you think this would be something for you?) because we give him the chance to say no and I read somewhere we shouldn't do that. Anything else I could improve for this starting lines?
---
I searched the forum for cold calling phrase and didn't find anything so I hope this hasn't been asked too many times before. I noticed udemy has some cold calling 101, should I buy that maybe? I'm a total noob obviously.
Thanks in advance
I remembered this forum from a long time ago and that some of you guys might want to help me out a bit. I just got my first real job while still going to college.
I need to call bank's clients and sell them credit cards, actually just make them come to the bank at a specific date and time so that they can sign the contract. I'm in a small country in EU so basically not many people have them and don't even know what they are, they all have unknown debit cards.
We had like 2h training just explaining basics of the program that calls and few lines but mostly we were on our own. Plus I'd say they aren't big experts themselves anyway.
So here's what I've been using since Monday when I started:
Hello, my name is X, I'm calling from Y bank.
Do I have mr/ms Z on the line? (yes)
Great. I'm calling to tell you about a new credit card A we're offering that might come in handy. Have you ever heard of it?
(they say no and I don't want it or they say no what is it about?)
This card will enable you to make purchases in separate chunks instead of in one big payment which makes it easier for you to buy more costly things. All of which you can set up by sending a single text message of how many chunks you'd wish to buy it for as you pay with your card.
Normally it is priced at X euros/year but due to coming holidays we offer it for half the price at Y euros and you can simply set it up at your local bank. Do you think this would be something for you?
if he says yes I say: great, could you come in on Xday? What time would be good for you?
and that is it.
Is this last sentence okay? (Do you think this would be something for you?) because we give him the chance to say no and I read somewhere we shouldn't do that. Anything else I could improve for this starting lines?
---
I searched the forum for cold calling phrase and didn't find anything so I hope this hasn't been asked too many times before. I noticed udemy has some cold calling 101, should I buy that maybe? I'm a total noob obviously.
Thanks in advance
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