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Walter Hay, Imp/Export Extraordinaire (Vandalay Industries)

MJ DeMarco

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Note from MJ:
Our next FEATURED USER is another forum regular who has provided tremendous value to the forum in the the realm of import/export. He is our very own Art Vandelay.


FEATURED USER!

Please give some love to @Walter Hay !! He also has a book available for purchase as well, so please check that out!

Oh No! Not Another Rags To Riches Story!

Off To A Bad Start

My early childhood was a story of serious and prolonged illness, and after my parents separated, malnutrition. The result was stunted growth which attracted every “brave” bully wherever I went. At the age of 15 I weighed 66 lbs (30kg)

Budding Entrepreneur At Age 8

In the early post WW2 years there was a rabbit plague in Australia. Gutted rabbits with skin on sold for less than 3 cents each provided they were big ones with good quality fur.

I had never heard of vertical integration, but I had a business idea that I later learned involves just that. I carefully skinned and cleaned some that I had shot. My father taught me that anything but a head shot was a waste of ammunition, and I was in trouble if I did a body shot, so I never wasted a bullet.

I wrapped the cleaned rabbits in newspaper and went door to door selling them for 10 cents each, a good example of value adding. I deliberately chose my target demographic in order to improve the chance of making sales. Older women took pity on me because I looked so pathetic, and I sold out whenever I went out selling.

Moved To The Big Smoke

When my parents separated, my mother moved with me and several of my siblings, to live in a run-down suburb in the city where at first we slept 5 to a double bed, 3 one end with me in the middle and 2 the other end.

I was frequently beaten up by the district’s bullies. My mother worked night and day to pay the rent and feed us. I recall being sent to the grocery store the day before payday with enough money to buy 2 eggs for the evening meal for three of us.

We operated a con that saw me, my mother, and one sister get a good 3 course meal once a week for the cost of a meat pie. No details because it would still work at any medium quality restaurant that is busy, but I don’t want to lead my readers into a life of crime.

Moved Down Market

The walk home after finishing work around midnight was too far for my mother so we moved closer to the CBD. My welcome to the new area involved the local bully’s enormous mother pinning me to the wall while her enormous son beat me to a pulp.

Having worked out my own version of a martial arts hold that didn’t require strength or weight, neither of which was in my armory, I caught him by surprise a couple of days later when he wasn’t holding his mummy’s hand, dropped him flat on his back, and gave him a huge black eye.

Second Business Started At Age 12

I saw an opportunity that filled a real need. Bath water was heated using kindling fired venturi style heaters. Wood was hard to come by after most of the district’s wooden fences mysteriously disappeared at night.

I negotiated exclusive access to the broken wooden boxes in the local beer bottle recycling depot and after splintering the wood sold it to - you guessed it, little old ladies. I gradually increased my price as demand outstripped supply.

Big Change In My Life

I know religion is taboo on the forum, but I mention it in passing because when I discovered a religion that:
  • Wasn’t after my money

  • Had no hierarchy

  • No paid ministry – all work done by volunteers

  • All congregations were independent

  • Were identified by Bertrand Russell in “Power - A New Social Analysis” P81 as: “The best representatives of the primitive tradition (first century Christianity) are the Christxxxxxxs.” No name – I’m not proselytizing, but if anyone’s curious, just PM me.
My attitude to life changed. Mentally I left the jungle. I no longer lived by my wits.

About the same time I dropped out of high school to provide relief for my mother, worn out after years of working 70 hours a week. I began in the shipping industry as a messenger boy on a subsistence wage, working my way up to the point where I was earning enough to live on with a little left over.

My Big Breakthrough

This came when, after studying at night I got a boring, but better paid job as the Accountant for a car dealership, where different marques were sold in the one showroom.

After my boss decided that I needed an assistant, I trained a girl who did so well that I had a lot of free time. I used that time to study everything I could lay my hands on about the cars.

The professional salesmen were too lazy to bother, so, when they discovered I knew every detail about all the models, they would introduce me to prospects as “the expert”, and leave it to me to explain it all. They got all the commission and I didn’t even get a thank-you.

I persuaded my boss to allow me to attend to prospects if there were no salesmen available, and before long, I was outselling the pros.

My attitude was that I was not selling the car, the customer was buying it. I was there to help them understand what they were getting, how everything worked, and all the differences between makes and models. If they didn’t ask questions I kept quiet. I was not popular with the pros, particularly when they saw I was outselling them without using their con man techniques.

Career Change

Now with a sales record behind me, after applying for over 100 selling jobs,

I found one with a small manufacturer selling highly technical industrial chemicals, employing a staff of 4 including me. As the sole salesman I doubled turnover every year for over 3 years.

Producing >800% increase in sales led to the business adding 19 more workers, none in sales. A new director was brought in with capital to fund expansion. His sales experience was selling soap and cosmetics and he wanted to teach me how to sell. I resented being told that my sales approach was all wrong, so we parted company.

After a year of commission selling while trying but failing to find a decent job due to the fact that I had no letters after my name, I made the big decision. I started my own business not realizing that I was leaving the slowlane.

Selling those technically demanding industrial chemicals taught me a big lesson. The boss had tunnel vision and wouldn’t consider introducing products outside that very limited specialty. I often suggested ways to solve manufacturing problems that I met up with in factories, but he was stubborn.

I decided to become a manufacturers’ troubleshooter. Now with my background in selling products that at least partially solved some of those production problems, I set out to offer free problem solving in industries that I knew well.

Coincidentally, my solution to the problems almost invariably required them to buy my product. There were many occasions when I had to formulate a new product or more often, modify an existing one.

Start Up Capital.

Having been very poorly paid I had accumulated only $47, so if I didn’t make a sale within a week, or two at the most, my children might go hungry.

I made that sale, and I so impressed the factory manager that he made sure I was paid within 7 days. It was a big sale, and that company became one of my best customers.

How I Made That Sale

Having persuaded the factory manager that I could fix the huge problem they had tolerated for years, I arrived at opening time, ready for work. I deliberately wore a suit and tie with a white shirt! When I removed my coat and tie, rolled up my sleeves, and joined in the hard grind in hot, dirty conditions, it wasn’t just the great performance of the product that I was demonstrating.

I worked there all day, although my demonstration quickly proved that I had the solution. I had coffee breaks and lunch with the men. I became one of them, and that recognition was as important as the fact that I had made their working lives easier on a daily basis from then on.

After that I rarely had to go through that process. My wife would have killed me if I had ruined a good shirt every time I made a sale, but I desperately needed that first sale.

Hello Fastlane

With surprising speed I found myself without debt, two European cars in the garage, and work that I enjoyed, including plenty of travel.

Industrial Experience

Over the 20 years of operating that business, I visited thousands of factories spanning an enormous range of industries. I taught myself a working knowledge of chemistry – at least enough to know how to avoid blowing myself up.

I acquired knowledge of industrial processes that I could use in problem solving in other industries and built a reputation that led to requests for help coming in from other countries. This led to me exporting my products to Fiji, Singapore, Papua New Guinea, Thailand, the Philippines, USA, Norway, Taiwan, and other countries.

On one occasion, a US customer forgot to order in time. They phoned in desperation and I air freighted at their cost two 44 gallon drums so their factory could continue running, while the rest went by sea.

Asian Experience

I traveled extensively and as my sons reached about 14 years of age I periodically took one with me. They opened many doors because Asian society values family life. My sons learned a lot more than they missed during their absences from school.

I appointed an agent in Taiwan, who sold huge quantities. Currency restrictions made it difficult for Taiwanese importers at that time. I visited them after each order and collected in cash and travelers’ checks the balance owing. I returned home carrying the maximum allowable legal tender.

In Taiwan I visited countless factories with my very enthusiastic agent. By then there were frequent complaints about mainland Chinese businesses price cutting and taking away business from Taiwan, and many were already making a move to mainland China. That was when I decided to follow them, and since then I have lost count of the number of times I have visited China.

Exporter Becomes Importer

I sold my chemical business for 4 times net profit. Prior to that, in Taiwan, Hong Kong and mainland China, my network was building. I had met countless “cousins” of people I had dealt with, all of whom wanted me to import their products. When I made my choice I didn’t imagine it would grow as fast as it did. This was before the advent of the internet; everything was done by fax or telephone.

Marketing via direct mail, print Yellow Pages, and direct sales visits to prospects resulted in massive rapid growth, despite selling on quality and service at prices substantially higher than my competitors.

With all willing and available family members employed in the rapidly expanding business I chose expansion via selling franchises, and ultimately sold franchises in four countries.

After Retirement

Bypass surgery complicated by my other health problems dictated retirement, but as you might guess, I am a workaholic and retirement drove me crazy.

The result is two books so far: Proven China Sourcing, the latest revision of which is to be released within a few weeks. The second has the cumbersome title: “Create And Source Power Labels For Private Labeling Profits.”

What a mouthful, but I had to distinguish it from the ubiquitous PLR business model. It deals with how to create labels and packaging with selling power and use them to create a great brand. Covering 26 ways to brand and label your product, it leans heavily towards the use of marketing psychology. You can find it here: Power Labels – for Private Labeling Profits

FASTLANE FORUM

There is nothing to compare. I enjoy my time on the forum, and it’s great to see so many genuine people of great ability willing to help others.

All power to MJ for this great creation of his. May it long remain free from spammers and takers.



ALL REP $ FROM THIS POST WILL BE TRANSFERRED TO WALTER.
 
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Walter Hay

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It seems to me that difficulties in the early years help forge motivations.

Great story @Walter Hay !

Early difficulties can bring on rapid maturity or total rejection of responsibility. I omitted a lot of the difficulties from my early years because I didn’t want to appear to be plucking at my readers’ heart strings. Your comments have alerted me to the fact that to tell more of the story could prove motivational for some, so here is the….

Second Installment: I will start at the age of 5, when, after my older sisters had all married young, I was left to be mother and father to my baby sister. This was due to the long hours my mother worked.

Most children started school at the age of 5 but my entry was delayed for a year. My little sister was only 18 months old and because of the messed up family life she had not been toilet trained well enough to be reliable when sleeping.

My mother persuaded the kindergarten manager to break the rules and allow me to take my infant sister to Kinder with me, and promised that she would be “invisible”. I was completely responsible for her, starting with taking her on the tram the couple of miles to the kindergarten, and getting safely across one of the busiest city roads, with no pedestrian crossing or traffic lights.

I carried a diaper bag and after lunch, when all the children rolled out a coir mat on which to have a sleep, I rolled out two. I then put a diaper on her, not a disposable which didn’t exist then, but one of the big cloth ones secured with giant safety pins.

After patting her off to sleep I lay down for a sleep too.

When Kindergarten closed for the day, I took her home and kept her amused until it was time to start cooking the food prepared by my mother before she left much earlier in the morning. Mother arrived home not long after that time and after a couple of hours at home left for her night-time job washing dishes.

That job explained why she so frequently said, when there was obviously not enough food for the three of us, that she was not hungry. I discovered later that she had warded off hunger by eating the scraps at the restaurant.

I cared for my sister until she was old enough to look after herself. After all these years we still have a close bond.

Educated in Hospital. My chronic illness saw me spend endless times in hospital without visitors except on Sundays when my mother and sister would visit. Being an avid reader I requested books to read, and the nurses soon discovered that the children’s books didn’t interest me.

One kind nurse brought me the first volume of the Encyclopaedia Britannica from the teaching hospital’s library because it had lots of nice pictures. Forget the pictures – I wanted the facts and I devoured the whole volume and was soon reading volume 2.

During several prolonged stays in the hospital I read the entire encyclopaedia from beginning to end.

Thus I got an education that more than made up for the months that I missed going to school. That has kept me in good stead all of my life. It’s why the gang (see below) called me “The Professor.”

Gang Leader at Age 12. I suppose I left this part out partly due to shame, but I include it now to show that no matter where you have been in life you can break free and make something of yourself.

The defeat of the local bully as described in the first part of the thread led to me becoming the smallest ever street gang leader. It was not a violent gang. Petty crime was the specialty, with the big enterprise being the lightening of the loads on trucks labouring their way up an extremely steep hill.

They were a disorganised rabble, and the raids on the trucks were likely to result in police suddenly appearing, so I fixed that problem. I arranged for lookouts at the top and bottom of the hill. This was only possible because I got them all to agree to equal shares of the spoil.

We would lie in ambush behind parked cars, and pounce as the truck began the steep ascent in low gear. As I was so light weight, two would throw me up on to the truck and I then quickly opened boxes and threw the contents down to the gang.

I jumped down as we approached the top, and we melted into the surroundings – laneways, burnt out buildings etc. Once the coast was clear we would gather in a prearranged spot to divide the spoils as equally as possible. I had also persuaded them that for us the most valuable commodity was food, so our targets mostly became trucks carrying fruit and vegetables to the local markets.

Resentment From The Oldest Boy. Although he was always more or less an outsider, one boy who was really a young adult, moved with envy decided to take over, but he was not brave enough to fight someone half his size. I was about 15 at the time.

One night I crossed the street to the street lamp where we met every night and strangely, nobody else turned up. I waited for a while, but soon decided to go home and do some homework for once. As I took a step off the very narrow sidewalk a shot rang out and I heard the bullet whizz past my ear before digging a hole in the concrete wall behind my head.

I knew he had the only firearm in the area; a single shot .22 rifle. I had a lot of hunting experience with single shot rifles and knew how long it took to reload and aim accurately so I made the decision to walk back across the street rather than run.

I looked cool, calm and collected, but inside I was scared. The walk was just for show, but it had the desired effect. The spectators peering through their windows couldn’t see my knees knocking together. He had warned them off and demanded their silence on pain of death.

The outcome was that I was a hero and my enemy was a failure. He was effectively banished and left the district.

Continued Hustling. I tried everything I could find to make some money. The most successful was competing for prizes on teenage radio shows; mostly reading advertisements. I won cash, and sometimes goods that were quite valuable.

The best prize was a casual job as a disk jockey on Sunday, where I was paid more money than I had seen in my whole life to that point.

Summary. My motto in life has always been “Never Give Up.” I worked hard from an early age mainly because I had to, but I was always looking for opportunities.

I don’t know who first said it, but “Problems are opportunities looking for a solution.” By finding those problems and solving them I changed from the sidewalk to the Fastlane.

Probably the best advice I can offer anyone is to see problems in that light. Problems can give you the opportunity to fill a NEED. Learn to find problems outside your own little world.

Walter
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Vigilante

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There are very few people who I yield to. @Walter Hay is one of the few.

I have never seen anything he has posted about business that I have deemed questionable, because everything he writes about he knows from first hand experience.
 
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Walter Hay

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I love these Featured User threads.



@Walter Hay would you mind sharing more about your most effective sales tactics?
In selling B2B the most effective by far was what I call "Warm Calling".

It involves acting like a messenger boy, delivering sample, brochure, price list, and business card to the receptionist at any business that might use the product. I would walk in and ask the receptionist to kindly pass my package on to the person responsible for ordering such products. After thanking her (occasionally him), without engaging in any conversation unless she began one, I would turn and walk out.

It was quite common to receive a call on my cell phone within minutes. When I returned at the invitation of the caller, that was no longer a cold call when I sat down with the decision maker. I only call it a warm call, but it rarely failed to gain a new customer.

I used this technique to demonstrate to new franchisees the saleability of the product. It was an eye-opener for them. It was tedious, but a day as a messenger boy could produce several new customers.

Success to some extent depended on having an eye catching sample that was inexpensive, but the principle could be made to work without samples, even for a service business, if the advertising package was well thought out. As always, the headline does most of the initial selling.

The real value for the effort expended was that the business had a high level of repeat orders, so time, effort and cost were more profitable than just the initial order.

Walter
 
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The amount of FREE content @Walter Hay provides on this forum is unbelievable. Certain import/export "gurus" would charge thousands for the free information he's provided. Very happy that he's a member of this forum. His book was of tremendous value to my businesses.

And I almost forgot... what a story.
 
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MitchM

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I have Walter's Book Import Direct from China and I have been frequently using it as a reference. It was really interesting and inspiring to read his story!
 
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Walter Hay

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I just now finished watching the Art Vandelay video. Great!

If any Fastlane member needs to do some name dropping, feel free to tell people you know Walter Hay.

Walter
 
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AgainstAllOdds

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I love these Featured User threads.

Marketing via direct mail, print Yellow Pages, and direct sales visits to prospects resulted in massive rapid growth, despite selling on quality and service at prices substantially higher than my competitors.

@Walter Hay would you mind sharing more about your most effective sales tactics?
 

Walter Hay

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I appreciate the kind comments and the reps received here. I have also found in recent times that it is unusual for help I give privately to remain unacknowledged, whereas that was often the case previously.

I think the forum is maturing and more are coming to understand the mutuality of our membership.

Walter
 
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MJ DeMarco

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His book was of tremendous value to my businesses.

Always nice to see other forum users supporting other forum user's work.

Thank you -- I hope others forum peeps who are interested in the import/export arena also pick up his book, as a thank you for what he's contributed here.
 

Walter Hay

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UPDATE: Read the Power Label book. Did not find it very useful at all. All the info could have been done in a google search in less than 30 minutes. Maybe I was expecting something different, but a big chunk of the book was like an encyclopedia of different type of labels which like i said previously you could just google. Other similar things like colors and the pyschology behind them (very brief), again you could just google this and get better info. Would not recommend.
Thanks for your candid comments.

Many people would not be aware of the 26 different labeling options that I deal with, so they wouldn't do Google searches for them. Even if they did know about the one that I describe as hard to beat for impressive labeling, they would be most likely to search in the wrong place for suppliers. I know, because I sold hundreds of thousands of that type of product.

The testimonials that appear on the website are from Fastlane members. I will arrange for a refund to be sent to you.

Walter
 
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Walter Hay

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Congratulations to @Walter Hay for receiving the "LEGENDARY CONTRIBUTOR" ribbon!

IMHO, it is long overdue. Walter's posts are all solid pieces of advice. No fluff! (Often contain informative & entertaining stories too!)

He is also the most patient contributor. Most of the most answers questions within hours. Truly admirable!
Thanks to all who have made such kind comments. I appreciate it.

I will be offline for a while due to major surgery starting in less than 24 hours, but I will have my laptop with me in hospital. Reading, and I hope, responding to posts in this forum, will be far more entertaining than watching endless TV.

Walter
 

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I would like to second the value of 'Proven China Sourcing' by @Walter Hay

It was one of my first purchases after joining the Forum and I can testify that it can take you from complete beginner to having a comprehensive working knowledge of the terms and processes needed to successfully and profitably import your first products from China. The email scripts and frameworks given in the book are worth the price alone. As mentioned in the book, if you can secure quality products direct from the manufacturer at the right price you are well on your way to a profitable business.

Would highly recommend to anyone looking to venture into Amazon selling or ecommerce. Can't wait for the next edition to be released!
 
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Walter Hay

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Thanks for your candid comments.

Many people would not be aware of the 26 different labeling options that I deal with, so they wouldn't do Google searches for them. Even if they did know about the one that I describe as hard to beat for impressive labeling, they would be most likely to search in the wrong place for suppliers. I know, because I sold hundreds of thousands of that type of product.

The testimonials that appear on the website are from Fastlane members. I will arrange for a refund to be sent to you.

Walter
I would like to explain that the 26 labeling and branding options don't apply to every product type. For example clothing labels, of which there are a number of variations possible, can't usually be used on other products, but in some cases they can!

Who would have thought that it is possible to attach an adhesive label to silicone products? Silicone is widely used industrially as a non-stick surface, but a recent development has made it possible to make a label that will stick to that non-stick surface. This may well be far more cost effective than embossing or debossing a brand or logo in the silicone product by way of an expensive mold.

What I have set out to do in my labeling book is to open up the possibilities by looking at some options at least that most will never have thought of, but more importantly, to show that slapping a label on a product does not make a brand.

Walter
 

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@Walter Hay Just bought the power label book. I have a relatively young brand, and looking to add my 2nd product to my line. Branding is so huge in my industry (skin care) so I'm always looking for an edge. My product has been selling extremely well, way beyond my expectations. But one thing in the back of my mind is always branding, branding, branding. Will report back with my review when done reading :).
 
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How did I miss this thread???

Far and few between does one find on this forum, someone that has a truly genuineness and authenticity as Walter, coupled with sincere humility.

One of the GREAT LESSONS here that is sublimely interwoven in all of his threads is 'it is better to give than to receive ' because isn't that what we all should aspire to do?

To give VALUE in the marketplace?

To give VALUE back to others aspiring to create that which is unique and new and improved?

To rise from the ashes of scripted mediocrity to unscripted fastlane?

But not only that, but to impart learned wisdom and experience for the cost of FREE in this forum?

And the reward being---

the satisfaction of the ability of helping others along that path,

Now that is truly fastlane.

Perhaps your next book should be written on your life story Walter. You truly have a story to share.

My only suggestion would be to have it ghostwritten because I fear you might not be able to convey the struggles due to humility in the process.

Your story is one of overcoming. And tenaciousness.

And lessons learned.

Rep+++

 

Walter Hay

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After answering a question in the thread:

Business is easy and it affects forum participation from heavy hitters​

about what life was like in the 50s and 60s I decided to add to it but I thought the appropriate place was here, and that I would start with my mother and sisters' move to the big smoke, because I had left this part out of my Featured User thread.

During and for at least 10 years after the war there was a housing shortage and also a labor shortage. My mother had arranged to stay for one week with relatives in Sydney while looking for a place to rent and to seek employment. It was a small house, so the five of us slept on the floor.

In the course of that week mum and my 3 older sisters obtained jobs, but the rental market was very tight. My mother was very resourceful, and persuasive, so when she saw an apartment for rent near the CBD, she went early, and was temporarily dismayed at the sight of a long line of women lining the staircase from the door of the apartment all the way to the front door of the derilect old mansion that had been divided into 4 apartments, sharing one bathroom.

She turned away, but never one to give up, she intercepted the fur coated landlady and offered to pay an extra 50% over the advertised rental, and offered the first week's rent on the spot. The rent was equivalent to more than half a week's wages mum would earn in her new job, but the alternative was for us to sleep under a bridge.

The owner announced to the line of women that the unit was no longer available, and that almost started a riot.

We moved in the next day, with only our bundles of clothes and a couple of blankets. We slept on the old linoleum covered floor. To call it an appartment was an exaggeration. There were 2 rooms, one large one which we used as a bedroom/living room, and the small one was called a kitchen, but all it contained was a bench along one wall, with a single ring gas burner in place, but no running water and no facilitiy for washing up.

Mum bought a second hand double bed complete with bed bugs and a useable mattress. I was warm, sleeping between my mother and eldest sister, while the other two older sisters slept at the other end. My baby sister slept in a box.

Some time later we discovered that the old mansion had been used as a brothel. Sydney was host to a large number of US servicemen on R & R before their trip home. For a few days they were knocking on the door, and were told in no uncertain terms that the business no longer operated there, so please pass that message on to all of your buddies. It worked, and we had peace and quiet.

Unfortunately a local drunk didn't get the message and began hammering on the door with his fist, demanding to see the "good time girls". It was battle stations! We all lined up behind mum behind the door. She waved an empty bottle above her head, and my sisters wielded brooms and mops, while I a scrawny little almost 5 year old held a stick.

Mum flung the door open and we all charged out brandishing our weapons and shouting dire threats, at the same time beating him. The drunk fled in terror and we never heard from him again.

I was entrusted with a door key, and taught how to light the gas burner, so that while not yet 5 years of age I could cook an evening meal. Most of what I cooked consisted of vegetables and other scraps of food from the restaurant where mum did the washing up after working all day as a dressmaking machinist. I guess you could call the meal soup or stew. Whatever it was, it filled our bellies. What more could hungry people want?

Walter
 

Iammelissamoore

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This - Is - Remarkable!

I enjoyed reading this story in all its length.

Also, this story, as well as the many stories within the forum keeps teaching the important factors of hitting the piñatas until they explode and the importance of ensuring the core of our business is Value-Packed.

Thanks much for this.
 
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Walter Hay

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We hope you're having a speedy recovery. Let us know how you are, when you get a minute! :)
Thanks to all who have expressed their kind thoughts. I am home at last.

Surgery was successful, but I was unable to attend to the many posts and PMs that I would have wanted to, apart from a couple of PMs that were clearly urgent. The problem was that it was very painful surgery and the doctors kept me loaded to the eyeballs with painkillers, making it difficult for me to know which way was up.

I think the drugs have contributed to my considerable tiredness, so I will probably be a bit slow off the mark for a few days at least.

Readers shouldn't think that answering posts and PMs is a burden for me. I enjoy every minute of it, and hope to be back in the swing of it soon.

Walter
 

StompingAcorns

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Note from MJ:
Our next FEATURED USER is another forum regular who has provided tremendous value to the forum in the the realm of import/export.
Wow, what a fascinating story! Thank you both for sharing.

I've been amazed and grateful for all the help I've seen come from Walter via the forum as well as his customer service after I purchased a book. I have to admit I've grinned a few times at his ability to answer some bizarre forum questions with great simplicity, directness, and absolutely zero drama. And his customer service has been absolutely stellar. I already had great respect for him because of those two things - hearing his story only adds to that respect. Thank you, Walter, for all you do!
 

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Walter - for the life of me I can’t find how to get the updated material. I purchased the 2.0 physical book this year. Appreciate your help!


Sent from my iPhone using Tapatalk
Contact Jim Cockrum's support team on msteamwebmaster@gmail.com with details of your purchase, or at the very least the email address you used when you bought the book. They will send you a download link for the 2017 edition.

If any problems let me know.

Provided you have given them permission to contact you via that email address you will also receive notification when the 2018 edition is released.

I have done a huge amount of work on that already, including a substantial new section on Vietnam, and while I hate the gimmick of including "bonuses", it will also include an additional section that can only be described as a bonus. The bonus will provide something I have never done before, and that is a massive list of manufacturers that have been proven to be dependable.

Walter
 
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I saved that $47 out of the paltry wages my employer paid me while for 3 years I doubled sales on a compounding basis. Household overheads were paid through the system of putting coins in a number of jars under the kitchen sink, so that we could be sure to meet those essential bills.

My employer had repeatedly promised a raise, but it didn't eventuate until I chose and appointed an extra salesman to help me handle the ever-increasing number of customers. When I presented my first choice after interviewing 32 applicants, the MD agreed that he was by far the best.

Negotiations began and the novice candidate was offered exactly the amount I had been receiving for over 3 years. I said nothing, and after a few hours I was called into the office and told they would now pay me an extra $20 a week because of my new responsibilities.

I just smiled and thanked him, but I already knew what I wanted to do. The straw that broke this camel's back was the appointment of two more men.

The first one was to be a sales representative for an interstate office that I had set up. He was paid 50% more than I, because he had impressive letters after his name. His sales were close to zero, so he was promoted to product development where his chemical qualifications would supposedly benefit the company.

About the same time, in order to obtain much needed money for the expansion that I was causing with so many sales, they appointed a director with plenty of cash. He was a soap salesman (Sales director of Colgate Palmolive), and wanted to teach me to sell. That was IT!!! I resigned.

Then, after being in the wilderness for a year, unable to get a worthwhile selling job because I had no letters after my name, I started my own business because I knew how to greatly improve some of the chemicals I had been selling successfully.

The cupboards were nearly bare, and so was the bank account, but by a stroke of luck, without a credit rating, I was able to negotiate a monthly account with a huge chemical raw materials company, because the sales manager was a neighbor.

Using a large sample from that company, I sold a 44 gallon drum (bearing my label) by demonstrating as already described to a manufacturer. My gamble paid off. I thought that product would fix a serious problem that I knew existed - and it worked!

The profit fed the family, paid some bills, and enabled me to pay the supplier. I immediately set out to blitz the industry with that product, and made numerous sales by demonstrating it. In the process I discovered other problems for which there seemed no solution, so I started experimenting and came up with formulas that worked.

An exporting empire was born.

Walter
 
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ThirtyOne

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Having worked out my own version of a martial arts hold that didn’t require strength or weight, neither of which was in my armory, I caught him by surprise a couple of days later when he wasn’t holding his mummy’s hand, dropped him flat on his back, and gave him a huge black eye.

As soon as I read this, I had an epiphany. The best entrepreneurs are survivors. They put food on the table or they die.

You're a legend, @Walter Hay
 

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Thank you @Walter Hay you & @Ecom man have taught me so much about e-commerce just from your threads, can't imagine the value I can get out of your book.

Rep Transferred
Thanks for the rep transfer. It is nice to know that what I do is appreciated.

I feel bad that I have probably missed out on thanking everyone individually for their thanks, rep transfers, and expressions of appreciation, so for any that I haven't responded to personally, please take this as my thanks.

Although I am retired, time is not a limitless entity, and I sometimes find myself spending too much time responding to individual PMs and that results in less time for my more general attention to posts, transfers, questions etc. I am trying to filter such things to be as helpful as possible.

Walter
 

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Walter Hay's style reminds me of the older generation of men of hard work. You know, the type who grinds > 18 hours a day in gruelling conditions for years with no complains and who value honesty and morals.
 
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samuraijack

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UPDATE: Read the Power Label book. Did not find it very useful at all. All the info could have been done in a google search in less than 30 minutes. Maybe I was expecting something different, but a big chunk of the book was like an encyclopedia of different type of labels which like i said previously you could just google. Other similar things like colors and the pyschology behind them (very brief), again you could just google this and get better info. Would not recommend.
 
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Amazing. Can't tell you enough how much your thread is helped me in my very beginning journey of importing.

I just added your books to my Amazon Cart and will order them in the next week with some office supplies.
 

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Wow, inspirational story. Who would you have play you in the film Walter :)

I loved reading that and have seen many of your responses on here, offering assistance beyond the forum too without being asked. I'm almost through your AMA and will be purchasing your book when/if I start importing products to the UK.

Thankyou for sharing your story
 

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