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GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

Discussion in 'Product Creation, Inventing, Importing, Sourcing' started by Walter Hay, Sep 17, 2014.

  1. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    Yes @Elon's Musk, I agree: WOW! This all gives me a great feeling and I am so pleased to know that this copy will be put to good use.

    @Ronak, I will send my PayPal account details soon.

    Walter
     
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  2. JustWalkinAround
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    JustWalkinAround New Contributor

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    The samples definitely should not have costed $6 each, so I'm not sure why they broke it down like that. However I did ask about time and they said 5-7 days which from a Google search tells me is EMS.
    ------------------------------
    I'm not sure where else to post this following question but it's in regards to copyright and suppliers.

    For example: https://m.alibaba.com/product/60408...T.html?spm=a2706.7843667.1998817009.15.ntUA38

    Cool design, but they've obviously just taken the image from somewhere and used it. Is this legal? What are everyone's thoughts on stocking and selling items like these? How can I check to see if the designs/images used are fair game?
     
  3. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    I don't recognize that image, but it might be copyright. If there is a risk that it is, maybe you could ask them, or else give it a miss.

    If a product is trademarked, copyrighted, registered design, or patented, it is illegal to import and sell those items. Unfortunately the current trend is to dropship counterfeits of big brand items. One promoter is openly thumbing his nose at the law and selling thousands of copies of his course. He even suggests setting up a website in a jurisdiction that doesn't police Intellectual Property rights.

    Currently a big lawsuit is under way in the US in which hundreds of businesses in the US and other countries are being sued by a big brand owner. Their first step was to shut down the illegal websites, so those businesses now have no business. Further down the line, they will probably seek damages, and that could result in a lot of bankruptcies.

    Walter
     
  4. RahKnee
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    OT, but I laugh every time I read Elon's Musk's screen name.
     
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  5. Brian C.
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    Brian C. Rolling Thunder Read Millionaire Fastlane Speedway Pass

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    Walter,

    I'm about 30 pages into your book. Love it. Thanks to you and @Ronak for giving me the gift of wealth in knowledge.

    I have two questions I'd like to ask to you Walter. I think it will benefit everyone here, although the questions do border on the legal side of things.

    I am moving towards my first bulk purchase in importing, although I have yet to incorporate. I've been using a made up company name and assigning myself the role of purchasing manager, sounding legitimate through conversation.

    The package of samples I received featured my fake LLC name followed by my actual/personal/government name below it. I shipped DHL. I also have other samples coming, in which I gave the respective representative the fake LLC name. Don't know if they'll arrive marked in the same manner, as of right now.

    (1) Do I now have an "importer number" that I should be referring to?!

    Also, I can grow into the "fake" name as I plan on incorporating in the coming weeks, but I am unsure as to whether the LLC name will be used when I make a bulk purchase before that. (2) Can purchasing under a fake LLC name get me into any trouble, or better yet, what are the impacts of doing so?

    Thanks again. I bet your book even discloses this information, but I can only read so fast!
     
    Last edited: Aug 23, 2016
  6. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    If duty was not levied on the samples you won't have an importer number yet. If duty was paid, you will have been allocated that number, but the courier will have that on record.

    You won't need to even know the number unless you are handling the customs clearance yourself, but your freight forwarder will be able to locate the number and quote it when clearing your shipment.

    I have found a freight forwarder in China who gets great discount rates and has so far proven to be easy to deal with and reliable, as well as saving a lot of money on shipping. I will message you with contact details should you like to get them to quote for shipping your bulk purchase.

    Walter
     
  7. Brian C.
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    Brian C. Rolling Thunder Read Millionaire Fastlane Speedway Pass

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    Thank you for clarifying. Makes perfect sense now. That would be awesome if you could pass along that info. I will surely use that forwarder for my first bulk shipment.

    - Brian
     
  8. AdamH
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    AdamH PARKED

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    Hi Walter.

    Thanks for your continued support.

    I have a question concerning travelling to China to buy merchandise., and I apologize in advance if this topic was previously touched upon. I ran a search, but did not come up with much information.

    I plan on visiting China to purchase overstock items from suppliers. Knowing that cash is the method predominantly used for such transactions in China, how would one safely travel and access over $10K in funds rather quickly? I have read that MoneyGram might be an option where you would send yourself the funds and once you arrive, you would receive the funds through a MoneyGram agent. What are your thoughts on this topic? Opening an account in China is an option, but have heard conflicting reports.

    Also, if you don't mind sending me a PM of the freight forwarder contact that would be greatly appreciated. I will no doubt be in need of this service.
     
  9. DWORD
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    Hello Walter

    Do you know anything about DGM Certificate? My supplier tells me that it is required for transportation. Costs around $90. I find it weird that they don't have it on their own if they are selling the product.
     
  10. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    I would prefer to use my online banking account to transfer funds to the supplier as required. Although China is much safer for travelers than many other countries, I would not risk being seen collecting large sums from Moneygram or WU.

    You could possibly open an account in Hong Kong, but that doesn't solve all the potential problems when crossing into mainland China.

    An alternative might be to do your buying at Yiwu market, where a lot of the goods are overstock items, but the sellers are accustomed to dealing with foreigners and can accept various payment methods.

    The Yiwu market offers a freight consolidation service, accumulating goods you buy from various vendors, but I think you could do a lot better with freight consolidation by using the forwarder whose details I have sent you. They provide a sample consolidation service too, but for a larger shipment I think you will be very pleased with what they can offer.

    Walter
    P.S. I don't usually recommend Yiwu because of the need to use a translator who might not be telling you exactly what the vendor says, and might be getting a secret commission.
     
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  11. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    A DGM Certificate is for dangerous goods, usually by air. Each shipment would need a certificate and I think $90 is about right.

    Walter
     
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  12. DWORD
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    DWORD New Contributor

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    Thanks Walter

    This is my first order from alibaba so I wanted to ask you, how tied is alibaba system to shipping? What I mean by that is, if I order 4 products from one seller, does he have the freedom to list them as something different when he is shipping it with DHL?

    My seller has changed my product name list in alibaba to something different by explaining that it is in order to clean customs easier.

    My gut feeling is telling me that if I agree to this then I might receive exactly what is under updated the product name field (not the 4 products we have talked about it with the seller) and later on I cannot open a dispute either because that's exactly what I ordered.

    I am trying to order a specific kind of mushroom extract, which is in capsules, bottled and includes labels. The seller wants to have under our product name list "XXX Mushroom extract", leaving out all the info about the product being in capsules, bottled and labels.

    I don't want to end with 22kg's of powdered mushroom extract which isn't packaged or capsulated.

    The mushroom extract what I want to order in capsules is fermented together from different mushrooms and there is a trademarked product name in the market with the same recipe so you cannot ship products under that product name. However, I don't see how that has to do with anything regarding clearing the customs easier since I am not asking the seller to write that name anywhere anyway.
     
  13. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    You are right to be concerned about what the supplier is doing.

    No, they should not list the items differently to what is actually in the package. You should have received a ProForma Invoice (PI) setting out in detail how the products are packed among other things. The PI should match the Commercial Invoice that should accompany the goods.

    When they refer to clearing customs, they might mean Chinese Customs, but that is their problem, not yours, and the change in description can't help them. In relation to clearing customs at your end, the incorrect description could very like result in a huge delay and penalties for you.

    I hope you have checked food label regulations at your end. It is vital for you to comply, and Customs will check that.

    Walter
     
  14. Late Start
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    Late Start Bronze Contributor FASTLANE INSIDER Speedway Pass

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    Walter,

    I'd like to start really drilling down on the QA process, particularly utilizing inspection services. Are there any resources you recommend for learning how to navigate acquiring an inspection service, ie what information they will want from me in terms of what I am needing done?

    I've got one product in particular I'd like to go a little deeper on than just a pre-shipment inspection, but don't want to contact an inspection service sounding like an uneducated neophyte running an eCommerce biz out of his man cave (even though I, well...am).
     
  15. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    The most important part of the process of arranging professional quality inspections is preparation of specifications for your order. These can form the basis of the inspection. If you have set out exactly what you require, a good inspection service will be obliged to check that those specifications have been complied with.

    Depending on the product, such specifications can be very complex or very simple. You need to give considerable thought to what it is that you require, not only in production, but also labeling and packaging - both individual packaging and shipping packaging.

    It is very easy to neglect small aspects of quality. A good example is in relation to threads in fabric items. These could be clothing, woven items, embroidered items, soft toys etc. If you don't want loose threads to remain at the cut off location after manufacture, you must state "All loose threads are to be removed." Note: This will cost extra because it is very labor intensive and labor costs money even in China.

    If an item is made of copper, brass, steel, or plastic etc, you might need to specify minimum and maximum thickness. Chinese manufacturers can handle either imperial or metric measurements. Bear in mind that the thickness at a corner will often be greater than at other parts of the product.

    If color is critical, quote Pantone colors, also known as PMS.

    There are a number of inspection services to choose from and I have provided a list here: Sharing my lifetime experience in export/import. Product sourcing specialist.

    Walter
     
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  16. MoneyDoc
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    MoneyDoc Gold Contributor FASTLANE INSIDER Speedway Pass

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    Hi Walter,

    Have you ever heard of/used the freight forwarder JCEX? My manufacturer in Shanghai shipped my order via JCEX. I have never heard of the company before nor have I had orders sent via them before. If you do know them, how are they with respect to express shipping speed?

    Thanks in advance.
     
  17. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    Yes they are reasonably well established, with the bulk of their business being with customers in developing countries in Africa and also India. They do have representative offices in other countries, and their express courier services seem to work quite well. I have no direct experience of them, and have read few comments about them.

    Walter
     
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    Hi Walter- I am a noobie to Amazon FBA and after taking webinars and researching your threads and others I feel like there are other takes to sell on Amazon. The webinars teach to private label a product in the top 100, nice images, description, searching Alibaba and selecting the badges Gold etc. The links in this thread lead to sites indicating not private labeling, and not selecting badges during Alibaba researching. I am trying to find the true path to take and feel like further researching Amazon FBA takes different directions. I am interested in your book and was curious if it would lead me to the correct route. I feel like the webinars are taking to different directions.
     
    Last edited: Sep 1, 2016
  19. Paul David
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    Paul David Silver Contributor Read Millionaire Fastlane Speedway Pass

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    Hi Walter

    I've received an email from a freight forwarder based in China who's offered me a cheaper price for my current shipment although its going to take slightly longer (6 days instead of 3). How do i make sure that the company is legitimate? After all i received was an email from them and for all i know they could collect my goods and i could never see them again!

    Thanks
    Paul
     
  20. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    I am not an online selling expert, but I keep track of what is on offer. Webinars tend to be conducted by people who have had at least some success in selling, sometimes great success, but don't know a lot about safe sourcing and even less about importing. I will message you with a link to one low cost Amazon course that stands out in my view.

    The fact that the webinars you have seen recommend selecting Gold badge suppliers on Alibaba shows that they are out of date. If they were actually importing, they would know that now, the only suppliers you can contact via Alibaba are Gold Suppliers. If you use the Alibaba contact form for non-Gold Suppliers it will be ignored. The other thing they all seem ignorant of is that Gold Suppliers are nothing more than Verified Suppliers that have paid money for the badge to give the impression that they are more reliable.

    The fact is that in both cases all that has been verified is that they exist, and in the case of the Gold ones, their check was paid by the bank.

    Yes, my book will help you source the products you want, but no, it won't help you decide which products to sell. It will also guide you through the process of importing the products you buy, and every new importer should know that before they place an order.

    I am currently writing an alert to send to all of my thousands of book users, updating the section on Alibaba. It will be part of the next edition, but from time to time I send out alerts when major changes take place.

    Walter
     
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  21. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    Hi Paul, message me with the name and I will check them out for you. An important question is: How did they know you were obtaining a shipment?

    Regarding rates, it is possible to obtain reasonably fast delivery but slower than the usual 3 days if your freight forwarder is buying space and doesn't ship until his air cargo container is full.

    Walter
     
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  22. Paul David
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    HI Walter

    Thanks for your reply. I have messaged you with their name.

    They didn't know I was about to do a shipment, they had sent me an email last month asking me to consider them for future orders.

    Thanks
    Paul

    Sent from my D5803 using Tapatalk
     
  23. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    You will have seen my message warning against using that company. For the benefit of other readers I would like to give their name, as I am sure you won't be dealing with them.

    The company is PGS Global express company Ltd. They apparently usually quote 3-5 days, but in one case the reported final "express" delivery was 13 days. I have always advised against using Chinese forwarders. I am testing one at present, and so far so good, but I won't post a recommendation until I am very sure of them.

    Shop around with local freight forwarders, or ask your supplier to quote freight for you. Suppliers in China will usually get better rates than you can.

    Walter
     
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  24. Arun Siva
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    Arun Siva aspiring 大君 of the bourgeoisie Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass Summit Attendee

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    is there any particular reason for the difficulty of exporting? I am interested in both and am venturing on both realms, but for some reason why is exporting american goods to those nations (india, pakistan, bangladesh more so then china) difficult?
     
  25. Walter Hay
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    Walter Hay Legendary Contributor Speedway Pass LEGENDARY CONTRIBUTOR

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    The red tape and corruption in some of those countries makes an exporter's life difficult.

    For example, a customs clearance document might not even be printed in western countries, because it is all entered electronically. In India you might have multiple copies of a document, all stamped by 4 or 5 different officials. This procedure helps minimize unemployment.

    If you are exporting to India, Pakistan or Bangladesh from a country that doesn't have a Free Trade Agreement with those countries, the Customs process is slow, and duty is high. It is possible to speed up the process, but I don't dare tell you how.

    I won't tell you which country it was, but I was once quickly taken through the immigration counter without even having my passport checked, because my contact was a businessman with great influence and he walked me through.

    Walter
     
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