Looking to get into the SaaS startup industry

[Perads1]

Hi. My name's Adam, and I'm currently building my AI Automation Agency. I want to provide digital solutions to SaaS startups, specifically, something which can help with staff training. If anyone is in the SaaS industry, I want to know if a simple staff training "bot" has a place within the industry (if the SaaS businesses/startups really need this). Would my service be of "value"? Would it provide "value"? Would it solve any pain points of the businesses? Any replies are welcome. Thanks.

 

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[WillHurtDontCare]

Which roles do you plan to assist with staff training? Developers? Sales people? HR? Customer service? Quality assurance?

If you're targeting developers, what do you plan to offer them that is better than YouTube? When I worked at a startup as a developer, my job boiled down to updating code across 10-20 repos, updating jira tickets, updating documentation, working with product to launch new features, working with QA to fix bugs, and deploying code with Git Lab. How would your training bot play into those? And how would they be better than YouTube?

Also, our onboarding process wasn't completely documented, so when we hired a new developer, other developers would have to hop on calls with them to help set up their work station, tell them which repos to use, etc. We didn't have a perfect database of processes that you could quickly integrate into an LLM / vector database to make a chatbot that can answer questions.

You're going to have to get much more specific with your product offering.

 

[Perads1]

Which roles do you plan to assist with staff training? Developers? Sales people? HR? Customer service? Quality assurance?

If you're targeting developers, what do you plan to offer them that is better than YouTube? When I worked at a startup as a developer, my job boiled down to updating code across 10-20 repos, updating jira tickets, updating documentation, working with product to launch new features, working with QA to fix bugs, and deploying code with Git Lab. How would your training bot play into those? And how would they be better than YouTube?

Also, our onboarding process wasn't completely documented, so when we hired a new developer, other developers would have to hop on calls with them to help set up their work station, tell them which repos to use, etc. We didn't have a perfect database of processes that you could quickly integrate into an LLM / vector database to make a chatbot that can answer questions.

You're going to have to get much more specific with your product offering.

Hi thanks for the eye opening reply. I wouldn't know how to make the bot tailored for those different roles. I guess it can't be a simple bot, considering the roles may be intricate in design. Again thanks for the reply

 

[Andy Black]

digital solutions to SaaS startups, specifically, something which can help with staff training

I worked for a startup (a funded social media startup rather than a SaaS one though).

In startup phase everything is about rapid deployment, rapid feedback, and rapid change.

One minute someone was sat over there with X role. The next day they were moved to a new desk with Y role. Staff training wasn't on the radar. People were hired to hit the ground running.

I'm wondering if staff training solutions would be better suited for businesses out of the startup phase? And if you wanted to serve SaaS startups then maybe staff training isn't their most pressing need? (Hiring might be, I don't really know.)

 

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