I've only had a shitty experience on email when the seller sent the wrong item but I'm not loyal to Amazon so its not a big deal for me.When is the last time you contacted their customer support?
Their customer service is absolutely INCREDIBLE.
They will call you within seconds if you ask, or they will handle your issue INSTANTLY via chat.
They will always offer to credit you money back or Amazon gift card, whichever you prefer.
Their customer service is phenomenal- I truly believe their policy is to give the customer whatever they ask for- and make it go away as fast as humanly possible.
I order from Amazon 2-3 times a day. Smh
I am swearing it off for the next 90 days. I will not order from amazon!!!
For me, Amazon is a commodity not a brand. If I can buy it cheaper on Wal-mart, Target, Best Buy etc - I will and I can usually find products cheaper outside of Amazon with cash back offers on top.
I'm telling most people to get off Amazon ASAP. Start building your own business instead of building Jeff Bezos' because they want to cannibalize FBA sellers anyway. The game is up and I'm glad I left when I did.
At this moment in time, I'm choosing to support the smaller brands and businesses with my purchases through FB ads. Lately, I've bought quite a few things and the service, packaging, entire experience was better than I'll ever get on Amazon.
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