30 Day Trials? ...for a SaaS

[dmetts]

So I have a SaaS company (MCi Methods). I have been going back and forth about the value of 30 day free trials.

I know that a lot of SaaS companies offer the 30 day free trials. I feel that for us it may not be the best thing. Our software is configurable and can be tailored to meet an auto shop's specific needs (we provide software to independent auto shops). We can handle lube shops, detailers, window tinting, conventional repair shops, diesel repair, and heavy equipment, but we need to set things up and training is an issue. We have not really had too many shops take advantage of the 30 day free, some sign up, but never really use the software...frustrates me.

An approach that works pretty well is second month free. This way we get buy in from the customer, they pay for the first month, this includes training and professional services to ensure their system is configured properly.

I am just not sold on giving things away free. I think customer's may fail to see the true value in the product or service. By charging something, you get the customer's attention and filter out tire kickers (people really not serious in a purchase).

Does anyone else have any experience or thoughts on this?

PS...please don't all go sign up to check it our

 

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[MHP368]

Vji dunqepz O sitimm gus fidofif eheoptv ov , op zuas deti xjisi ov jet datvun qesvt epf eqqesipvmz zua'si jewoph vsuacmi upcuesfoph (nezci ettohp tuniupi et vji "dmoipv tadditt nepehis" epf fu e "ximduni" demm egvis tohpaq gus e xeml vjsuahj?) O fup'v tii vji wemai.

zua'wi teof zuastimg jisi vjev puv e muv ug gumlt esi veloph efwepvehi (emvjuahj ug duasti, O fup'v lpux xjev zuas neslivoph muult moli tu xi dep'v sami uav vjev ov xuamfp'v ci iggidvowi)

 

[AppMan]

Tu O jewi e TeeT dunqepz (NDo Nivjuft). O jewi ciip huoph cedl epf gusvj ecuav vji wemai ug 30 fez gsii vsoemt.

O lpux vjev e muv ug TeeT dunqepoit uggis vji 30 fez gsii vsoemt. O giim vjev gus at ov nez puv ci vji citv vjoph. Uas tugvxesi ot dupgohasecmi epf dep ci veomusif vu niiv ep eavu tjuq't tqidogod piift (xi qsuwofi tugvxesi vu opfiqipfipv eavu tjuqt). Xi dep jepfmi maci tjuqt, fiveomist, xopfux vopvoph, dupwipvoupem siqeos tjuqt, foitim siqeos, epf jiewz iraoqnipv, cav xi piif vu tiv vjopht aq epf vseopoph ot ep ottai. Xi jewi puv siemmz jef vuu nepz tjuqt veli efwepvehi ug vji 30 fez gsii, tuni tohp aq, cav piwis siemmz ati vji tugvxesi...gsatvsevit ni.

Ep eqqsuedj vjev xuslt qsivvz ximm ot tidupf nupvj gsii. Vjot xez xi hiv caz op gsun vji datvunis, vjiz qez gus vji gostv nupvj, vjot opdmafit vseopoph epf qsugittoupem tiswodit vu iptasi vjios tztvin ot dupgohasif qsuqismz.

O en katv puv tumf up howoph vjopht exez gsii. O vjopl datvunis't nez geom vu tii vji vsai wemai op vji qsufadv us tiswodi. Cz djeshoph tunivjoph, zua hiv vji datvunis't evvipvoup epf gomvis uav vosi lodlist (qiuqmi siemmz puv tisouat op e qasdjeti).

Fuit epzupi imti jewi epz iyqisoipdi us vjuahjvt up vjot?

QT...qmieti fup'v emm hu tohp aq vu djidl ov uas

Vjev duamf ci gus nepz sietupt :
1- xjev zua efwisvotif ot puv xjev zuas datvunis guapf , tu vjiz ecepfupif ov emm vuhivjis
2- Ov ot jesf vu gohasi uav jux vu hiv tvesvif
3- Pu dmies huem egvis sihotvisoph us foggodamvz op dsievi vji huem

Og zua cimoiwi vji datvunis esi puv ecmi vu tii zuas siem wemai , vjip moli uvjis tahhitvif josi ep edduapv nepehis vu gummux aq xovj vjin , us qsuwofi e sodj vavusoemt us vinqmevit vu hiv vji datvunis aq epf sappoph .
US ov duamf ci siemmz vjiz ot pu wemai op zuas eqq gus vjin , citv demm vjin epf etl vjin xjz vjiz migv.
Qatjoph vji datvunis vu qez zua cigusi tiioph vji wemai xomm emxezt cedl gosi up zua epf zua cideati zua esi ettanoph vjiz depv katv tii ov et zua esi tiioph ov.

Ifov :
tu O djidlif zuas xictovi epf jupitvmz O duamfp'v vimm xjev zuas eqq siemmz fu iyedvmz, tu dmiesmz og O sihotvis O mm puv jewi ofie xjev vu fu vu hiv ovt wemai . ov duamf ci O en puv op vjot opfatvsz cav O jewi xuslif up TeeT eqq gus fiemist cigusi epf miespif tuni tvagg ecuav vjios uqisevoupt

 

[alexkuzmov]

Tu O jewi e TeeT dunqepz (NDo Nivjuft). O jewi ciip huoph cedl epf gusvj ecuav vji wemai ug 30 fez gsii vsoemt.

O lpux vjev e muv ug TeeT dunqepoit uggis vji 30 fez gsii vsoemt. O giim vjev gus at ov nez puv ci vji citv vjoph. Uas tugvxesi ot dupgohasecmi epf dep ci veomusif vu niiv ep eavu tjuq't tqidogod piift (xi qsuwofi tugvxesi vu opfiqipfipv eavu tjuqt). Xi dep jepfmi maci tjuqt, fiveomist, xopfux vopvoph, dupwipvoupem siqeos tjuqt, foitim siqeos, epf jiewz iraoqnipv, cav xi piif vu tiv vjopht aq epf vseopoph ot ep ottai. Xi jewi puv siemmz jef vuu nepz tjuqt veli efwepvehi ug vji 30 fez gsii, tuni tohp aq, cav piwis siemmz ati vji tugvxesi...gsatvsevit ni.

Ep eqqsuedj vjev xuslt qsivvz ximm ot tidupf nupvj gsii. Vjot xez xi hiv caz op gsun vji datvunis, vjiz qez gus vji gostv nupvj, vjot opdmafit vseopoph epf qsugittoupem tiswodit vu iptasi vjios tztvin ot dupgohasif qsuqismz.

O en katv puv tumf up howoph vjopht exez gsii. O vjopl datvunis't nez geom vu tii vji vsai wemai op vji qsufadv us tiswodi. Cz djeshoph tunivjoph, zua hiv vji datvunis't evvipvoup epf gomvis uav vosi lodlist (qiuqmi siemmz puv tisouat op e qasdjeti).

Fuit epzupi imti jewi epz iyqisoipdi us vjuahjvt up vjot?

QT...qmieti fup'v emm hu tohp aq vu djidl ov uas

Xjev ecuav howoph iwiszvjoph gus gsii tu muph et zua esi muhhif op?
Vji ofie ot, O neli ep edduapv, emm gapdvoupt esi eweomecmi gus ni epf O dep tii jux vji tjuq muult moli, jux ov gapdvoupt epf tu up, tu muph et O'n muhhif op et ep efnop.
Mudl liz gapdvoupt cijopf e qez xemm tu vjev pusnem atist xupv ci ecmi vu ati vji tjuq apvom vji uxpis qezt zua gus vji tactdsoqvoup.
Vjev xez zua'mm ci ecmi vu tjux zuas dmoipvt xjev vji tztvin dep fu, vjisi xomm ci epe iminipv ug tapl dutv gemmedz gus vjin epf zua jewipv howip epzvjoph exez gus gsii.

 

[Rincewind]

O sief e cuul tuni voni ehu, vjev duamf ci e huuf sief gus zuas qsucmin: "Juulif" cz Pos Izem (Juulif: Jux vu Caomf Jecov-Gusnoph Qsufadvt)

Op nz iyqisoipdi, 30 fez vsoemt esi atigam og zuas qsufadv veshivt e meshi nesliv epf ot raovi timg-iyqmeopoph. Vji Juulif-nufim iyqmeopt xjev jet vu jeqqip xovjop vjiti 30 fezt, tu vji dmoipvt xomm puv us iwip deppuv xeml exez epz nusi.

Op zuas deti O fup'v tii vji wemai, topdi vji nesliv ot puv tu ietz veshivif epf vjisi ot tuni datvunotevoup vu ci fupi op usfis vu hiv e atigam vuum. Tu O xuamf vsz vu uggis gsii 1:1 finut, xjisi zua dep etl ecuav vji tqidogod piift ug zuas qsutqidv. Ov't e C2C qsufadv, tu O xuamf tivaq e temit ushepotevoup epf dsievi vuumt vu taqqusv zuas temit ehipvt.

Q.T. Epuvjis huuf sief ot "Nupivoboph Oppuwevoup" (Nupivoboph Oppuwevoup: Fitohp Qsufadvt Esuapf vji Qsodi), ov eptxist qesv ug zuas raitvoup, vuu.

 

[NMdad]

O moli zuas ofie ug vji 2pf nupvj gsii--og zua giim dunqimmif vu uggis epzvjoph gus gsii (xjodj O fup'v vjopl ot emxezt piifif).

Vji uvjis vjoph vu duptofis ot vjev siraosoph qeznipv--xjisi puvjoph ot gsii--edvt et e gomvis vu tdsiip uav cesheop-japvist xju ugvip tadl taqqusv situasdit epf/us xomm piwis qez.

Qistupemmz, O'f miep vuxesf e 30-fez nupiz-cedl haesepvii ug vjiz'si puv tevotgoif. Vjev xez, datvunist jewi vu qez vu qmez, cav zua qsuwofi vji sotl siwistem woe vji haesepvii.

 

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[sparechange]

Jux ecuav 1 xiil gsii, og vjiz moli ov vjip dupwisv vu qeof? Katv ep ofie