Couldn't agree with this more. I work in one of North America's biggest corporations. The corporate newsletters ALWAYS talk about "pleasing shareholders", "shareholder expectations", etc. But rarely mentions customer satisfaction and customer initiatives.My guess is BC is now owned by VC's who are trying to squeeze the towel, and they don't care if it's sucked nearly dry... meaning, they are trying to squeeze every piece of margin out of the business entity to earn an ROI or Revenue target. At this point in a company's lifecycle (as it is for most public companies) the stakeholders change from customers (where you are #1 priority) to investors (customers exist to serve investors).
It's baffling that public companies spend significantly more effort trying to meet shareholder targets than focusing on the customer. They want to milk the cow before actually feeding it.
Shopify recently went public, which does not bode well to me.
Dislike ads? Become a Fastlane member:
Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)
Access Restricted: Unlock 1,000,000+ Posts
Stop Peeking Through the Keyhole.
Open the Door.
You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.
- Active Daily: Life-changing content posted dozens of times every day. No dead threads.
- MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
- Vetted Network: Connect with founders scaling to 7 and 8 figures.
- Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."— User Richard Peck
"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?
