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NOTABLE! The little things are important!

Discussion in 'General Entrepreneur Discussion' started by Kak, Mar 14, 2018.

  1. G-Man
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    G-Man Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    If you're a vendor, and something goes sideways, just apologize and tell me what's happening to fix it. It's business. We all understand that things happen that can move a delivery timeline back, but FFS, let me know ahead of time and say the word "sorry". Don't make me find out by emailing your warehouse asking for a PRO number for a truck that was supposed to have already left.
     
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  2. Bhanu
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    Bhanu Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

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    Wearing good clothes and looking best possible version of yourself ..always. People always judge you by your looks .
    I am not saying you wear Gucci and Armani's . Just wear cloths which makes you look good and professional .
     
    luniac, ZF Lee and Kak like this.
  3. Walter Hay
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    Walter Hay Legendary Contributor FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    I notice that they can spell Scallions, Dynamite, Cucumber, Tempura etc., but can't spell Crab???

    The menu refers to Krab, whatever that is, but I would be very suspicious of someone who consistently misspells a short and simple important word, while correctly spelling more "complicated" words.

    It seems like a con.

    Walter
     
    Last edited: Mar 15, 2018
  4. RobD88
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    RobD88 Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

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    As a twenty year veteran of supply chain/sourcing in the corporate world this is one of my biggest pet peeves. It falls under the idea of don't make things more complicated than they need to be. Just say sorry, fix it, move on. I don't need a five page dissertation of reasons and excuses.
     
  5. Red
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    Red Nigerian Lottery Prince Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

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    In restaurants here in the states, that spelling is used when it's fake crab meat... it's like the subtle disclosure that's unfair to dyslexics/people who can't spell well... So yeah, the restaurant is so goddamned cheap they're using fake crab. WTF.
     
    Last edited: Mar 15, 2018
  6. CareCPA
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    CareCPA Gold Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass

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    This is me (maybe not literally, but then again maybe literally). This is also why I'm dramatically scaling back and/or quitting the job and focusing on my clients. They aren't getting the value they deserve.

    My issue is general courtesy, as mentioned before. If you've got the time to send me a 5 word email, at least put an intro or some generic nicety in it. Maybe even address it to me? I even do that in business text messages. I understand if we're mid-email-convo, but don't send me an email after not hearing from you for ten months and just say "give me this thing."
    If you're having a bad day, maybe wait until tomorrow to send that email.
     
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  7. biophase
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    biophase Legendary Contributor I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

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    Japanese restaurants use imitation crab aka krab inside most of their rolls.
     
  8. G-Man
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    G-Man Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    They had to do that. The fake crab seasonal harvest is unpredictable.
     
  9. Lord Business
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    Lord Business Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

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    Answering e-mails when I make a request for an very realistic offer for somekind of service or product. It's amazing in Finland, how you'll get 20-30% answers for those emails only. How the eff do those companies exist anymore? And my b2b requests are for tens of thousands of euros... And it's me that wants the sell! Not them selling me anything! wtf
    I told my people that I'll fire anyone on the spot if I ever found out that a buying request isn't answered in 12 hour time no matter how small or unimportant it seems.
     
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  10. Bdenner64
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    Bdenner64 Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

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    If there is going to be a change in plans then let me know!

    Whether the thing is big --> financial issues came up and you can't pay on time

    Or small --> Stuck in traffic lets delay the call by 10 mins so you can pull over

    It's understandable, I get it, sh*t happens. Things don't go as planned and that's alright...

    When this sort of stuff does take place then just be honest let me know in advance, thanks. I promise the goodwill from you doing so will heavily outweigh the frustration caused from having things shaken up. If you don't then there is no goodwill and even more frustration.
     
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  11. Ninjakid
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    Ninjakid Platinum Contributor Speedway Pass

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    Definitely agree. Thank you for the rep, my friend! :D
     
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  12. Rawseed
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    Rawseed Legendary Lurker Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER

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    All I ask is that people:

    Say ‘thank you’ when I provide them value. Even if they paid for it.

    Say ‘sorry’ when they fail to provide value as expected. Even if it isn’t entirely their fault.
     
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  13. EasternCrane
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    EasternCrane Sit in the gap not the choice Read Millionaire Fastlane I've Read UNSCRIPTED Speedway Pass

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    Ego. Assumptions. Thoughtless actions.

    I am guilty of the first two just as much as everyone else. However, thoughtfulness is one of my primary values. It sometimes makes me care too much.

    At the end of the day, let it go.
     
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  14. Kak
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    Kak Capitalist Pig Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    Being late consistently really chaps my ass.
     
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  15. Kak
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    Kak Capitalist Pig Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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  16. G-Man
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    G-Man Legendary Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    You have any thoughts on "getting dressed" every day, regardless of what you're doing that day? I used to do it, but TBH I'm more productive when I'm comfortable. The downside is that looking like a schlub is no good for networking, which, if Cardone is to be believed, is an opportunity cost too high to pay.
     
    Last edited: May 21, 2018
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  17. Kak
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    Kak Capitalist Pig Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    I personally wear golf clothes most days when I'm not meeting someone.

    When I am meeting with a person outside of my organization, jacket minimum. Usually a suit. Being from Texas, the absolute darkest color I'll wear in a suit is navy. Mostly conservative light gray with very subtle if any patterning.

    The industries are interesting. The oil and gas side of things, you can dress down, wear a sport coat, jeans and some boots.

    The government side of things, suit and tie.
     
    Last edited: May 21, 2018
  18. annagreenang
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    annagreenang New Contributor

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    Thank you for sharing the update
     
  19. Walter Hay
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    Walter Hay Legendary Contributor FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR

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    I get many PMs and emails requesting advice and some of them are quite lengthy.

    To make sure I deal with every point, I number the points in the message I have received, and head my replies with those numbers.

    This idea originated with my early communications with overseas suppliers, many of whom had little knowledge of English. The result was that in most cases they cottoned on to the idea and replied by number.

    It may seem stilted or too formal, but it works.

    I see that @lex sometimes uses that method in his posts.

    Walter
     
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  20. Flybye
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    Flybye Contributor

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    Drives me insane! I love my employee. She is the hardest most dedicated person I have ever met. She doesnt just help customers. She makes them feel like a family member. But when something goes wrong, she will linger and whine about the issue for longer than she needs to. Sometimes so bad that Ive literally had to tell her to shut up! Less whining and more concentration on the solution. Thankfully, we can be honest with each other, and neither of us ever get butthurt. Two people never getting defensive and being able to work better together because of it. Imagine that.
     

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