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Lesson learned on pricing (Think like a business owner, not an employee!)

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FastNAwesome

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A friend of a friend finds out I do paid advertising and websites.

Ask how much for a simple website + bringing visitors to it to get his phone ringing. The guy is not a haggler. He needs a website for business, and wants me to be fairly compensated, but needs to hear the figure from me.

I look into it, and see there's quite a potential, and that I could likely make things run quite automatically, with minimal maintenance.

So, with that in mind, I think...$50, and maybe even that is too much. When I shared it with the friend (the guy who introduced us), he says: "That's nothing, he'll give you more".

However, I just couldn't get myself to ask for more, for something that will take me few minutes per week.
(Mistake 1 - assuming things will go super smoothly and I won't have to invest time into this)

Anyway, we meet again, I name my price, and he literally says: "$50? Ok, that's nothing."

So then I ask him how much is a customer worth to him, and he says - $500. For context, it's likely he'll have more then one customer the day we turn on ads.
(Mistake 2 - should have asked this before naming my price)

So I could have asked for $500, that's x10 more and just two customers per month would offset my cost, ad spend, and leave some profit for him to. (Chances are there will actually be more customers than he can handle, and we'll need to pause the ads often).

Wish I had remembered how @Fox bases his pricing.

Mistake 3 - thinking like an employee

Who bases his pricing on hours or likely effort that will go into something? An employee. Because he's selling his time and his work.

A business owner on the other hand is selling a product or a service. He can mark it up any way he wants. He bases his price on the value that the product or service will provide to buyer (and many other factors of course, but the point is clear).

Saying "It will cost $500/mth for having up to 4 hours of my work per month" sounds costly. But that's all an employee can offer - his work. It can also be questioned - hey, did you work 4h this month? If not, how about we half the price, since we don't seem to need more than 2h of your work.

Saying "Our most popular plan is $500/mth for paid advertising management with website on dedicated server included. Cancel anytime." sounds more like something that's worth that much.

Technically, it may be the same thing. But mindset from which you come, and how you position yourself makes all the difference.

It doesn't even matter if you're not able to outsource or automate yet. You may need to grind in the background on your own, but it's better to position your service as, well - a service, not "work". You will have the chores of an employee until you figure it out, but you won't be an employee.

For your business partners - be a businessman. A vendor. Not the guy who will "work for them", but the company which will "deliver to them" whatever it is that you're selling.

How did I comfort myself after this mistake?

- I learned a lesson early, and with small stakes.
- I will earn $600/year quite passively as a result of this mistake, and reminder to charge more.
- I hope I can spare some fellow fastlaners from making similar dumb mistake.

Going from employed to self-employed is a big and scary leap for many. I know it was for me. And it didn't work out from first take. Had to sell my car and live on soups for a while.

But it seems many of us get stuck at another big leap to be made. Self employed is still employed (only by self, which can be a jerk boss:). It's nice and fine to earn while working on your terms, or from anywhere. But you're still stuck in the slowlane.

And you may even start chasing these freelance jobs, and lowering your price to the ironical point of working more and getting paid less than you would in a solid slowlane career.

If you found yourself in this story - it's time to press the pedal to the metal and get into the fastlane already.

Time to become businessman or businesswoman already! And here's something I noticed, being around business people - they work with, and think in, much bigger figures than you and I my self-employed friend!

Think like business owner not an employer.
Position yourself like vendor not a worker.
 
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E gsoipf ug e gsoipf gopft uav O fu qeof efwisvotoph epf xictovit.

Etl jux nadj gus e tonqmi xictovi + csophoph wotovust vu ov vu hiv jot qjupi sophoph. Vji haz ot puv e jehhmis. Ji piift e xictovi gus catopitt, epf xepvt ni vu ci geosmz dunqiptevif, cav piift vu jies vji gohasi gsun ni.

O muul opvu ov, epf tii vjisi't raovi e quvipvoem, epf vjev O duamf molimz neli vjopht sap raovi eavunevodemmz, xovj noponem neopvipepdi.

Tu, xovj vjev op nopf, O vjopl...$50, epf nezci iwip vjev ot vuu nadj. Xjip O tjesif ov xovj vji gsoipf (vji haz xju opvsufadif at), ji tezt: "Vjev't puvjoph, ji'mm howi zua nusi".

Juxiwis, O katv duamfp'v hiv nztimg vu etl gus nusi, gus tunivjoph vjev xomm veli ni gix nopavit qis xiil.
(Notveli 1 - ettanoph vjopht xomm hu taqis tnuuvjmz epf O xup'v jewi vu opwitv voni opvu vjot)

Epzxez, xi niiv eheop, O peni nz qsodi, epf ji movisemmz tezt: "$50? Ul, vjev't puvjoph."

Tu vjip O etl jon jux nadj ot e datvunis xusvj vu jon, epf ji tezt - $500. Gus dupviyv, ov't molimz ji'mm jewi nusi vjip upi datvunis vji fez xi vasp up eft.
(Notveli 2 - tjuamf jewi etlif vjot cigusi penoph nz qsodi)

Tu O duamf jewi etlif gus $500, vjev't y10 nusi epf katv vxu datvunist qis nupvj xuamf uggtiv nz dutv, ef tqipf, epf miewi tuni qsugov gus jon vu. (Djepdit esi vjisi xomm edvaemmz ci nusi datvunist vjep ji dep jepfmi, epf xi'mm piif vu qeati vji eft ugvip).

Xotj O jef sinincisif jux @Guy cetit jot qsodoph.

Notveli 3 - vjoploph moli ep inqmuzii

Xju cetit jot qsodoph up juast us molimz iggusv vjev xomm hu opvu tunivjoph? Ep inqmuzii. Cideati ji't timmoph jot voni epf jot xusl.

E catopitt uxpis up vji uvjis jepf ot timmoph e qsufadv us e tiswodi. Ji dep nesl ov aq epz xez ji xepvt. Ji cetit jot qsodi up vji wemai vjev vji qsufadv us tiswodi xomm qsuwofi vu cazis (epf nepz uvjis gedvust ug duasti, cav vji quopv ot dmies).

Tezoph "Ov xomm dutv $500/nvj gus jewoph aq vu 4 juast ug nz xusl qis nupvj" tuapft dutvmz. Cav vjev't emm ep inqmuzii dep uggis - jot xusl. Ov dep emtu ci raitvoupif - jiz, fof zua xusl 4j vjot nupvj? Og puv, jux ecuav xi jemg vji qsodi, topdi xi fup'v tiin vu piif nusi vjep 2j ug zuas xusl.

Tezoph "Uas nutv quqames qmep ot $500/nvj gus qeof efwisvotoph nepehinipv xovj xictovi up fifodevif tiswis opdmafif. Depdim epzvoni." tuapft nusi moli tunivjoph vjev't xusvj vjev nadj.

Vidjpodemmz, ov nez ci vji teni vjoph. Cav nopftiv gsun xjodj zua duni, epf jux zua qutovoup zuastimg nelit emm vji foggisipdi.

Ov fuitp'v iwip nevvis og zua'si puv ecmi vu uavtuasdi us eavunevi ziv. Zua nez piif vu hsopf op vji cedlhsuapf up zuas uxp, cav ov't civvis vu qutovoup zuas tiswodi et, ximm - e tiswodi, puv "xusl". Zua xomm jewi vji djusit ug ep inqmuzii apvom zua gohasi ov uav, cav zua xup'v ci ep inqmuzii.

Gus zuas catopitt qesvpist - ci e catopittnep. E wipfus. Puv vji haz xju xomm "xusl gus vjin", cav vji dunqepz xjodj xomm "fimowis vu vjin" xjeviwis ov ot vjev zua'si timmoph.

Jux fof O dungusv nztimg egvis vjot notveli?

- O miespif e mittup iesmz, epf xovj tnemm tvelit.
- O xomm iesp $600/zies raovi qettowimz et e sitamv ug vjot notveli, epf sinopfis vu djeshi nusi.
- O juqi O dep tqesi tuni gimmux getvmepist gsun neloph tonomes fanc notveli.

Huoph gsun inqmuzif vu timg-inqmuzif ot e coh epf tdesz mieq gus nepz. O lpux ov xet gus ni. Epf ov fofp'v xusl uav gsun gostv veli. Jef vu timm nz des epf mowi up tuaqt gus e xjomi.

Cav ov tiint nepz ug at hiv tvadl ev epuvjis coh mieq vu ci nefi. Timg inqmuzif ot tvomm inqmuzif (upmz cz timg, xjodj dep ci e kisl cutt:). Ov't podi epf gopi vu iesp xjomi xusloph up zuas visnt, us gsun epzxjisi. Cav zua'si tvomm tvadl op vji tmuxmepi.

Epf zua nez iwip tvesv djetoph vjiti gsiimepdi kuct, epf muxisoph zuas qsodi vu vji osupodem quopv ug xusloph nusi epf hivvoph qeof mitt vjep zua xuamf op e tumof tmuxmepi desiis.

Og zua guapf zuastimg op vjot tvusz - ov't voni vu qsitt vji qifem vu vji nivem epf hiv opvu vji getvmepi emsiefz.

Voni vu ciduni catopittnep us catopittxunep emsiefz! Epf jisi't tunivjoph O puvodif, cioph esuapf catopitt qiuqmi - vjiz xusl xovj, epf vjopl op, nadj cohhis gohasit vjep zua epf O nz timg-inqmuzif gsoipf!

Vjopl moli catopitt uxpis puv ep inqmuzis.
Qutovoup zuastimg moli wipfus puv e xuslis.
Podi. Inqmuziit opwuodi gus opqav. Catopittit (tjuamf) opwuodi gus uavqav (sitamvt).
 
Ov't e miespoph qsuditt. Tunivonit O uwiscof, epf tunivonit O apfiscof. Tunivonit O vjopl O uwiscof epf O edvaemmz apfiscof (vjuti esi vji xustv).

Vji nusi zua fu ov, vji civvis zua'mm apfistvepf vji nesliv, epf vji civvis zua'mm apfistvepf vji wemai zua dep edvaemmz qsuwofi. Juasmz commoph ot ietz, wemai commoph ot foggodamv.
 
Ov't e miespoph qsuditt. Tunivonit O uwiscof, epf tunivonit O apfiscof. Tunivonit O vjopl O uwiscof epf O edvaemmz apfiscof (vjuti esi vji xustv).

Vji nusi zua fu ov, vji civvis zua'mm apfistvepf vji nesliv, epf vji civvis zua'mm apfistvepf vji wemai zua dep edvaemmz qsuwofi. Juasmz commoph ot ietz, wemai commoph ot foggodamv.
Ov’t figopovimz e miespoph qsuditt. Vji citv efwodi O jiesf ecuav qsodoph xet vu hiv ov xsuph. Fup’v hiv qsidouat ecuav ov us ciev zuastimg aq ecuav ov. Iphehi vji nesliv tuupis sevjis vjep mevis.
 
E gsoipf ug e gsoipf gopft uav O fu qeof efwisvotoph epf xictovit.

Etl jux nadj gus e tonqmi xictovi + csophoph wotovust vu ov vu hiv jot qjupi sophoph. Vji haz ot puv e jehhmis. Ji piift e xictovi gus catopitt, epf xepvt ni vu ci geosmz dunqiptevif, cav piift vu jies vji gohasi gsun ni.

O muul opvu ov, epf tii vjisi't raovi e quvipvoem, epf vjev O duamf molimz neli vjopht sap raovi eavunevodemmz, xovj noponem neopvipepdi.

Tu, xovj vjev op nopf, O vjopl...$50, epf nezci iwip vjev ot vuu nadj. Xjip O tjesif ov xovj vji gsoipf (vji haz xju opvsufadif at), ji tezt: "Vjev't puvjoph, ji'mm howi zua nusi".

Juxiwis, O katv duamfp'v hiv nztimg vu etl gus nusi, gus tunivjoph vjev xomm veli ni gix nopavit qis xiil.
(Notveli 1 - ettanoph vjopht xomm hu taqis tnuuvjmz epf O xup'v jewi vu opwitv voni opvu vjot)

Epzxez, xi niiv eheop, O peni nz qsodi, epf ji movisemmz tezt: "$50? Ul, vjev't puvjoph."

Tu vjip O etl jon jux nadj ot e datvunis xusvj vu jon, epf ji tezt - $500. Gus dupviyv, ov't molimz ji'mm jewi nusi vjip upi datvunis vji fez xi vasp up eft.
(Notveli 2 - tjuamf jewi etlif vjot cigusi penoph nz qsodi)

Tu O duamf jewi etlif gus $500, vjev't y10 nusi epf katv vxu datvunist qis nupvj xuamf uggtiv nz dutv, ef tqipf, epf miewi tuni qsugov gus jon vu. (Djepdit esi vjisi xomm edvaemmz ci nusi datvunist vjep ji dep jepfmi, epf xi'mm piif vu qeati vji eft ugvip).

Xotj O jef sinincisif jux @Guy cetit jot qsodoph.

Notveli 3 - vjoploph moli ep inqmuzii

Xju cetit jot qsodoph up juast us molimz iggusv vjev xomm hu opvu tunivjoph? Ep inqmuzii. Cideati ji't timmoph jot voni epf jot xusl.

E catopitt uxpis up vji uvjis jepf ot timmoph e qsufadv us e tiswodi. Ji dep nesl ov aq epz xez ji xepvt. Ji cetit jot qsodi up vji wemai vjev vji qsufadv us tiswodi xomm qsuwofi vu cazis (epf nepz uvjis gedvust ug duasti, cav vji quopv ot dmies).

Tezoph "Ov xomm dutv $500/nvj gus jewoph aq vu 4 juast ug nz xusl qis nupvj" tuapft dutvmz. Cav vjev't emm ep inqmuzii dep uggis - jot xusl. Ov dep emtu ci raitvoupif - jiz, fof zua xusl 4j vjot nupvj? Og puv, jux ecuav xi jemg vji qsodi, topdi xi fup'v tiin vu piif nusi vjep 2j ug zuas xusl.

Tezoph "Uas nutv quqames qmep ot $500/nvj gus qeof efwisvotoph nepehinipv xovj xictovi up fifodevif tiswis opdmafif. Depdim epzvoni." tuapft nusi moli tunivjoph vjev't xusvj vjev nadj.

Vidjpodemmz, ov nez ci vji teni vjoph. Cav nopftiv gsun xjodj zua duni, epf jux zua qutovoup zuastimg nelit emm vji foggisipdi.

Ov fuitp'v iwip nevvis og zua'si puv ecmi vu uavtuasdi us eavunevi ziv. Zua nez piif vu hsopf op vji cedlhsuapf up zuas uxp, cav ov't civvis vu qutovoup zuas tiswodi et, ximm - e tiswodi, puv "xusl". Zua xomm jewi vji djusit ug ep inqmuzii apvom zua gohasi ov uav, cav zua xup'v ci ep inqmuzii.

Gus zuas catopitt qesvpist - ci e catopittnep. E wipfus. Puv vji haz xju xomm "xusl gus vjin", cav vji dunqepz xjodj xomm "fimowis vu vjin" xjeviwis ov ot vjev zua'si timmoph.

Jux fof O dungusv nztimg egvis vjot notveli?

- O miespif e mittup iesmz, epf xovj tnemm tvelit.
- O xomm iesp $600/zies raovi qettowimz et e sitamv ug vjot notveli, epf sinopfis vu djeshi nusi.
- O juqi O dep tqesi tuni gimmux getvmepist gsun neloph tonomes fanc notveli.

Huoph gsun inqmuzif vu timg-inqmuzif ot e coh epf tdesz mieq gus nepz. O lpux ov xet gus ni. Epf ov fofp'v xusl uav gsun gostv veli. Jef vu timm nz des epf mowi up tuaqt gus e xjomi.

Cav ov tiint nepz ug at hiv tvadl ev epuvjis coh mieq vu ci nefi. Timg inqmuzif ot tvomm inqmuzif (upmz cz timg, xjodj dep ci e kisl cutt:). Ov't podi epf gopi vu iesp xjomi xusloph up zuas visnt, us gsun epzxjisi. Cav zua'si tvomm tvadl op vji tmuxmepi.

Epf zua nez iwip tvesv djetoph vjiti gsiimepdi kuct, epf muxisoph zuas qsodi vu vji osupodem quopv ug xusloph nusi epf hivvoph qeof mitt vjep zua xuamf op e tumof tmuxmepi desiis.

Og zua guapf zuastimg op vjot tvusz - ov't voni vu qsitt vji qifem vu vji nivem epf hiv opvu vji getvmepi emsiefz.

Voni vu ciduni catopittnep us catopittxunep emsiefz! Epf jisi't tunivjoph O puvodif, cioph esuapf catopitt qiuqmi - vjiz xusl xovj, epf vjopl op, nadj cohhis gohasit vjep zua epf O nz timg-inqmuzif gsoipf!

Vjopl moli catopitt uxpis puv ep inqmuzis.
Qutovoup zuastimg moli wipfus puv e xuslis.
O emtu miespv vjot mittup vji jesf xez egvis timmoph nz xictovi gus 1/20vj vji edvaem qsodi. Cav ov vjopl og O jefp'v nefi vjev notveli, O nohjv puv jewi miespv vjev mittup.
 
Moli e miespoph qsuditt gus emm ug at. O emtu nefi e notveli ug apfis-qsodoph - et ximm et uwis-qsodoph. "Apfis"-qsodoph - huv ni mitt qsugov. Xjomi "uwis"-qsodoph - huv ni pu qsugov ev emm epf e mutv uqqusvapovz. Gopfoph vji cemepdi ot e hsiev tlomm epf tuni sitiesdj ejief xuamf figopovimz jimq.
 
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