tracy14
New Contributor
While I have more and more potential customers through SEO, PPC, Ads, social media and other channel, how to raise conversion rate is the biggest bomb in my mind. From all my limited experience, live chat is a great tool to support my business, please customers with much lower cost.
We all know that nobody likes to wait for long queues, it will make customers lose patience and sometimes they just give up conversation even my website. But when I apply live chat on my website, customers don’t need to spend time waiting for mail reply or getting a call on hold. And now live chat also provides API to connect FB and other social media, it does save me a lot time when I can receive messages in live chat and reply these messages.
And yes this is business, I want not only to please the customers but also I want to gain revenues. Live chat helps me have increase in sales, and I can tell from the monthly sales which match the report in live chat conversation. And on the other hand, the package fee for Nemo chat is a little expensive to me, so I had a hard time with low cash flow on my end. But from a long-term perspective, my agent and I can talk to more customers every day, deal with more support case, so I think it will benefit eventually.
We all know that nobody likes to wait for long queues, it will make customers lose patience and sometimes they just give up conversation even my website. But when I apply live chat on my website, customers don’t need to spend time waiting for mail reply or getting a call on hold. And now live chat also provides API to connect FB and other social media, it does save me a lot time when I can receive messages in live chat and reply these messages.
And yes this is business, I want not only to please the customers but also I want to gain revenues. Live chat helps me have increase in sales, and I can tell from the monthly sales which match the report in live chat conversation. And on the other hand, the package fee for Nemo chat is a little expensive to me, so I had a hard time with low cash flow on my end. But from a long-term perspective, my agent and I can talk to more customers every day, deal with more support case, so I think it will benefit eventually.
Dislike ads? Become a Fastlane member:
Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)
Membership Required: Upgrade to Expose Nearly 1,000,000 Posts
Ready to Unleash the Millionaire Entrepreneur in You?
Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.
With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.
Become a member and gain immediate access to...
- Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
- Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
- Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
- Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.
"You are the average of the five people you surround yourself with the most..."
Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!
Join Today
