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- Oct 20, 2018
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Hey all,
Long, long time lurker and first time member. I followed the forum a ton over the last 2ish years but admittedly haven't been on much in the last 6 months - mostly because I've been working on growing a professional services business that I own and operate mostly by myself.
Long story short is the last 2-3 months have been really amazing sales-wise, which also means I find myself doing more work and the admin work too (1 man show). It's starting to take up lots of my time and eat into my sales/marketing time, so I'm considering different/affordable/free forms of outsourcing - hiring a VA, a co-op student from a nearby university, etc.
I've also been systemizing as much as possible, such as having pretty much any doc I need templated, using gmail canned responses for email messages I send to most clients, and writing out the steps for each thing I do for every client.
Luckily for me, the service I provide is fairly standard in terms of what I actually have to do for each client, which has made it easier to systematize and hopefully easier to outsource.
My ultimate goal is to build up the business and sell it in 1-3 years, use the funds to get into some real estate investing and other projects I'm more passionate about.
If anyone has any insight that would be awesome, especially if you work or have experience in professional services where quality of work and client communication is extremely important. I'm about 1/3 of the way through Unscripted (great content @MJ DeMarco ) where I will be focusing on how to have the business run itself, not be run by me.
Thanks and glad to be here!
Long, long time lurker and first time member. I followed the forum a ton over the last 2ish years but admittedly haven't been on much in the last 6 months - mostly because I've been working on growing a professional services business that I own and operate mostly by myself.
Long story short is the last 2-3 months have been really amazing sales-wise, which also means I find myself doing more work and the admin work too (1 man show). It's starting to take up lots of my time and eat into my sales/marketing time, so I'm considering different/affordable/free forms of outsourcing - hiring a VA, a co-op student from a nearby university, etc.
I've also been systemizing as much as possible, such as having pretty much any doc I need templated, using gmail canned responses for email messages I send to most clients, and writing out the steps for each thing I do for every client.
Luckily for me, the service I provide is fairly standard in terms of what I actually have to do for each client, which has made it easier to systematize and hopefully easier to outsource.
My ultimate goal is to build up the business and sell it in 1-3 years, use the funds to get into some real estate investing and other projects I'm more passionate about.
If anyone has any insight that would be awesome, especially if you work or have experience in professional services where quality of work and client communication is extremely important. I'm about 1/3 of the way through Unscripted (great content @MJ DeMarco ) where I will be focusing on how to have the business run itself, not be run by me.
Thanks and glad to be here!
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