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What SUCS about the Slowlane...

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JustKris

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You know the worst thing about working in the Slowlane? The lack of control in the quality of what you're selling.

The place where I work now has a decent product, but there are so many problems that keep plaguing the company without an end in sight.

And it's so frustrating to have a customer call in and not be able to help them. Or talking to the founders about some critical problem and have them shrug and go "Yeah, I don't know what we can do."

I don't know many times I've illustrated how these problems are costing hundreds of thousands in revenue and even brought in solutions----only to hear "We can't deal with that yet." Meanwhile, they've dropped $250,000 on some completely unrelated app that has nothing to do with the core business and has ZERO users.

You can't give that Superior Unexpected Customer Service when your company is riddled with product flaws, process deficiencies, and people who just don't give a shit.

I hate it. And this is my "f*ck this" moment.
 

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Roli

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You know the worst thing about working in the Slowlane? The lack of control in the quality of what you're selling.

The place where I work now has a decent product, but there are so many problems that keep plaguing the company without an end in sight.

And it's so frustrating to have a customer call in and not be able to help them. Or talking to the founders about some critical problem and have them shrug and go "Yeah, I don't know what we can do."

I don't know many times I've illustrated how these problems are costing hundreds of thousands in revenue and even brought in solutions----only to hear "We can't deal with that yet." Meanwhile, they've dropped $250,000 on some completely unrelated app that has nothing to do with the core business and has ZERO users.

You can't give that Superior Unexpected Customer Service when your company is riddled with product flaws, process deficiencies, and people who just don't give a shit.

I hate it. And this is my "f*ck this" moment.

Is there a chance you can become their competitor? Use the contacts and knowledge you have and strike out on your own, taking some of their disgruntled ex-clients with you.
 

MJ DeMarco

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And it's so frustrating to have a customer call in and not be able to help them. Or talking to the founders about some critical problem and have them shrug and go "Yeah, I don't know what we can do."

Ding ding ding! Opportunity!
 

v0lume4

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Is there a chance you can become their competitor? Use the contacts and knowledge you have and strike out on your own, taking some of their disgruntled ex-clients with you.
Sounds like what my father did with his business. He was a saleman for a company, made them boatloads of money, and when his boss screwed him out of thousands ($10,000+) of dollars, he realized, "Wait. Why am I bringing in sales (money) for this crappy boss when I can have the whole cake?" He went out on his own and now he gets to keep all of the profits.

OP -- Not saying that this strategy works for everyone/all industries, but just some food for thought.
 

UncommonWay

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That's a good place to be in, having the skill that's needed (sales) to make the rest of the business happen. The boss "won" in the short run, but he screwed himself out of long-term gains by killing to golden goose with his greed. Good salesmen are the sine qua non of business.

Sounds like what my father did with his business. He was a saleman for a company, made them boatloads of money, and when his boss screwed him out of thousands ($10,000+) of dollars, he realized, "Wait. Why am I bringing in sales (money) for this crappy boss when I can have the whole cake?" He went out on his own and now he gets to keep all of the profits.

OP -- Not saying that this strategy works for everyone/all industries, but just some food for thought.
 

JustKris

Writing and talking, basically.
Read Millionaire Fastlane
I've Read UNSCRIPTED
Speedway Pass
Oct 16, 2012
169
369
196
In the mountains
Is there a chance you can become their competitor? Use the contacts and knowledge you have and strike out on your own, taking some of their disgruntled ex-clients with you.

It would be extremely expensive (prob at least $200k) and require partnering with some outside companies. Though a couple of clients actually did just do this...because they were so upset with the service. They went out and built a similar software platform and partnered with a competitor.

But on the upside, I did learn enough to create a course based on the growth hacking strategies I used to double their new business. Almost done with the first draft now.

And there might be some Fastlane potential in solving the systemic problems they have, since some similar companies are experiencing the same thing.
 

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