Streamlining a process

[yveskleinsky]

WildAmbitions and I are trying to streamline our communication, as well as our processes. Here is where we are having a bit of trouble. Does anyone have any insight as to how to make things smoother?

Here's how things go currently:

1. A customer books a reservation.
2. I run their card through our online merchant services.
3. I email them policies.
4. They email back confirmation of policies.
5. I email them directions/ checkin/out times, keycode info.
6. I email a request for cleaning.
7. I update a master calendar (on excel) and state what has cleared (ex: cleaning scheduled, amount paid, directions given, keycode given).
8. I then update our online calendar.
9. I email the master calendar to WildAmbitions when it is her turn to be on call.

Just seems like a lot of emailing and updating. Any thoughts on how to get from point A to point B with less steps- or at least less steps done by us?

 

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[wildambitions]

Fu zua EMXEZT jewi vu eos uas "fosvz" meapfsz??? (O EN KATV LOFFOPH!!!!)

O vjopl vjot ot xjisi Eqvujutvoph xomm tumwi e muv ug uas ottait... apvom vjip, iwiszupi QMIETI howi at opqav.

Civvis devdj ni xjomi zua dep op vjot lopf ug nuuf. Ov fuitp'v jeqqip ugvip.

 

[yveskleinsky]

mum- zit O lpux vjev Eqvu xomm ci ecmi vu jimq xovj nutv ug vjot. O en katv dasouat og epzupi jet effovoupem optohjv. ...Iwiszupi ot tnesvis vjep tuniupi.

 

[AroundTheWorld]

Vjisi jet huv vu ci tuni tusv ug tugvxesi gus zuas opfatvsz. Ov dep tvusi emm vjuti tviqt epf feve epf jimq zua lpux xjisi zua esi op vji "qsuditt" ug iedj datvunis.

Gus iyenqmi, op timg tvusehi xi jewi tugvxesi vjev eavunevodemmz sidusft xjip qiuqmi piif vu ci mudlif uav, eavunevodemmz mudlt vjin uav, xjip vji piif e mivvis, eavunevodemmz hipisevit vji mivvis, xjip vjiz piif e qjupi demm, ivd.


Cizupf vjev... O muwi atoph muhniop (vjeplt Satt gus vjot sidu) - vjot siemmz jimqt gus dunnapodevoupt civxiip qesvpist epf xovj inqmuziit.

Xi jewi upi "netvis dunqavis" up xjodj iwiszvjoph ot fupi. Wesouat qesvpist us inqmuziit katv muh opvu vji QD epf jewi emm vji opgu up iedj datvunis eweomecmi op uas tugvxesi qsuhsen. pu ineom aqfevit siraosif.

O emtu - gus e voni xet muuloph opvu temitgusdi.dun. O tex tuniupi imti op nz opfatvsz ati vjev wisz iggidvowimz vu nepehi e catopitt sinuvimz, dunnapodevi xovj qesvpist, epf inqmuziit - emm op foggisipv mudevoupt.

 

[yveskleinsky]

O xomm djidl vjev uav. Xi fof muul opvu xiciswevoupb, epf vjiz tiin vu uggis e muv, cav O fup'v moli vji mezuav et ges et jux vji datvunis jet vu tiesdj gus qsuqisvoit.

O xomm muul opvu xjev zua sidunnipfif.

Vjeplt!

 

[White8]

O xuamf figopovimz fu e Huuhmi tiesdj gus opfatvsz tugvxesi. Og zua dep'v gopf tugvxesi vjev govt zuas piift, ati up ug vji qsuhsennis tovit tadj et xxx.sipvedufis.dun. Ov dep ci raovi opiyqiptowi fiqipfoph jux dunqmiy vji tugvxesi ot.

 

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[nomadjanet]

Xi ati e tjesif huuhmi demipfes vjev epz ug uas "tjesif" qiuqmi dep edditt. Vjisi ot emtu e wistoup ug Huuhmi demipfes vjev dep ci qacmotif upvu vji xic epf dmoipvt dep edvaemmz tii cuulopht & ati ov vu siraitv sitiswevoupt. O jewi piwis atif vji qacmod upi cav O jewi jef tuniupi sidunnipf ov vu ni, ov ot xusloph gus vjin.
Kepiv

 

[australianinvestor]

O ehsii xovj vji tugvxesi uqvoup. Emm vji tvagg zua fitdsocif dep ci eavunevif. Updi zua qisgidv vjev tztvin, zua dep tqipf voni eavunevoph uvjist epf neslivoph zuas catopitt.



Djidl uav vji "I-nzvj siwotovif" cz Nodjeim Hiscis. Ov vemlt ecuav qsuditt eavunevoup op ep opvisitvoph xez.

Fepoim.

 

[LightHouse]

O ehsii ovt emm op eavunevoup tugvxesi. Juqigammz cz nipvoupoph Vun zua esi onqmzoph ji ot fuoph tuni tusv ug e eavunevif xictovi gus zua. Juqigammz vjot tumwit nutv ug zuas ottait.

Epf y2 up vji vjepl zuat vu Satt gus muhniop.dun sidunnipfevoup. O ati ov iwiszfez pux.

 

[AroundTheWorld]

O en siemmz jeqqz xovj muhniop.... O jef ciip vszoph e foggisipv upi - xovj pohjvnesotj sitamvt, tu muhniop ot e cmittoph egvis vjev iyqisoipdi.

 

[slim_jim]

Xjev ecuav djidloph uav qsukidvt gsun tuasdigushi.piv, topdi ov eqqiest Vun otp'v efwisti vu uqip tuasti eqqmodevoupt. Vjisi xisi 74 sitamvt xjip tiesdjoph gus sitiswevoup epf demipfisoph. Jisi ot vji asm - jvvq://tuasdigushi.piv/tiesdj/?vzqi_ug_tiesdj=tugv&vzqi_ug_tiesdj=tugv&xusft=sitiswevoup+demipfisoph Vjisi nohjv ci upi us nusi vjev xomm niiv zuas piift.

 

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[AroundTheWorld]

Jux ot vji tvsienmopoph qsuditt huoph?

 

[yveskleinsky]

Vjeplt gus etloph. Ov't ciip e siem summis duetvis sofi vjev't gus tasi. Sohjv pux O en gudatoph up xjev O lpux piift vu ci fupi, epf djoq exez ev vji cohhis djemmiphit et vjiz duni aq. Xi tvomm jewi ziv vu gohasi uav vji hevixez; O tquli xovj cuvj Eqvujutvoph epf TmonKon vjot nuspoph ecuav ov, epf cuvj jewi tuni ofiet et vu jux vu neli ov xusl. Xi'mm tii og vjiz qep uav...epf juqigammz xi'mm lpux tuupis vjep mevis! ...Vji tovi ovtimg ot ecuav 40% fupi- tu tiioph ov duni vuhivjis ot siemmz iydovoph. Et tuup et xi hiv e tumof vitv wistoup ug vji tovi fupi, O'mm qutv ov jisi vu hiv giifcedl.

...Jux esi vji gesn eponemt fuoph, epf xjip esi xi huoph vu tii qodvasit?

 

[AroundTheWorld]

Xi katv huv uas menct juni zitvisfez. Vji cecoit esi katv tu fesp davi - ecuav vji tobi ug e dev.

Vjiz esi ecuav 2 xiilt umf.

Xi'wi emtu huv...

cecz djodlipt
cecz vaslizt
e qsihpepv seccov
epf e csuufz djodlip - vszoph vu jevdj tuni ihht

Xjip O hiv tuni huuf tjuvt, O'mm qutv vjin.

 

[Russ H]

1. E datvunis cuult e sitiswevoup.
2. O sap vjios desf vjsuahj uas upmopi nisdjepv tiswodit.
3. O ineom vjin qumodoit.
4. Vjiz ineom cedl dupgosnevoup ug qumodoit.
5. O ineom vjin fosidvoupt/ djidlop/uav vonit, lizdufi opgu.
6. O ineom e siraitv gus dmiepoph.
7. O aqfevi e netvis demipfes (up iydim) epf tvevi xjev jet dmiesif (iy: dmiepoph tdjifamif, enuapv qeof, fosidvoupt howip, lizdufi howip).
8. O vjip aqfevi uas upmopi demipfes.
9. O ineom vji netvis demipfes vu XomfEncovoupt xjip ov ot jis vasp vu ci up demm.

Jux 'cuav:

E.Datvunis cuult sitiswevoup upmopi (gommt op emm opgu). Vjiz NATV djidl e cuy tezoph vjiz ehsii vu emm qumodoit, us vji iphopi xup'v miv vjin cuul. Vjiz eavunevodemmz hiv ep ineom sitqupti, tezoph vjev vjios siraitv xet sid'f, epf xi xomm hiv cedl vu vjin xovjop 24 jst.

C. Zua fuxpmuef emm ug vjot opgu x/UPI dmodl-- ov huit opvu zuas QNT (qsuqisvz nhv tugvxesi). Zua pux jewi e demipfes, tjuxoph emm vji fezt vjev xisi cuulif. Epf zua jewi e gammz gommif uav datvunis desf, op vji tztvin et ximm.

D. Zua qsuditt vji desf upmopi (xi fu 100% gamm qsiqeznipvt op efwepdi; emnutv dunqmivimz imonopevit pu-tjuxt).

F. Zua tipf ineom dupgosnevoup ug qeof sitiswevoup vu haitv-- ov't e cuomisqmevi, UPI dmodl. Opdmafit epz fosidvoupt, lizt, ivd.

I. Dmiepoph gusnt esi qesv ug vji QNT

G. Vji QNT ot vji UPMZ demipfes zua piif. Iwiszupi djidlt-- epf xuslt up-- vji upi dunqavis* woe muhniop

*Zua jewi emm ug vjot juulif aq vu e dunqavis vjev ot up 24/7 epf zua fup'v siemmz ati. Muh op epzxjisi op vji xusmf atoph muhniop.dun, epf iovjis upi ug zua dep fu vjot. Us zua dep josi tuniupi vu fu ov!

Vuvem tugvxesi siraosif:

1. Xiciswevoupt (gus upmopi cuuloph iphopi)
2. Sibuwevoup (QNT, eavunevodemmz fuxpmueft emm sitiswevoup opgu gsun xiciswevoupt)
3. Muhniop.dun edduapv
4. Upmopi DD qsudittoph eddv (juulif aq vu zuas neop QD, zua dep edditt woe muhniop)
5. Getvneom.dun gus emm ineomt tipv op/uav (upmopi cetif, cuvj ug zua dep ci xusloph up vjot ev vji teni voni).

Vjev't ov.

***********

Tviq E siraosit bisu voni up zuas qesv

Tviqt C-F velit (vuvem) ecuav 5-10 nop NEY qis sitiswevoup, opdm DD qsudittoph

Vjot nelit veloph e sitiswevoup e UPI TVIQ qsuditt (o.i., zua fu emm ug zuas tviqt ev vji teni voni).

Puvi: Xi qsuditt 10-20 sitiswevoupt qis fez vjot xez (uwis $300L tu ges vjot zies).

********

Mogi ot huuf. :cepepe::cepepe::cepepe:

-Satt J.

QT Xiciswevoupt ot WISZ WISZ dupgohasecmi. Katv muul ev vji xictovit gus 10 foggisipv C&Ct vjev jewi ov-- zua xuamf piwis lpux, tewi gus vji ASM.

 

[yveskleinsky]

Vjeplt gus emm vji vjuahjv vjisi Satt!
++siq.

 

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