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Managing People Well

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It's easy to forget how important people's jobs are to them if you run a business.

Your priority must be what is best for the business and what will make it survive.

Sometimes firing or demoting people can put them in a dark place. This can go very badly if handled wrong.

For those who have managed people before, how do you handle that as a good leader?
 
I’ve fired a lot of people over the years.

I think it serves no one to keep underperforming employees. It’s bad for them too. Everyone has a talent and they need to lean into that and feel pride from doing a great job.

The worst thing to to do is to surprise your employee with “you are fired”. That’s wrong because you didn’t even give them a chance to correct behaviour.

I take pride in the fact that my team always knows where they stand. Every single person knows if they are in my good books or bad. They also know what it takes to do well. No surprises!

Last two people I let go knew it was coming, had time to find a new job (which they did)… and to this day we stay connected.

Hope this helps.
 
I've both fired people outright and I've managed people out. I hold a certain standard. I have very clear expectations.

People who are weak or unsure of themselves often struggle to meet the expectations, and those people tend to get managed out. But as long as they are earnestly trying, I tend to keep them around, knowing they will quit on their terms.

The ones I fire are the disruptive ones. The ones with bad attitudes. The ones who can't get along with others. The ones who obviously have given up or seem to be coasting.

I do it this way to send a message to the team. If you keep trying, I'll be (somewhat) patient. I don't want my existing team ever feeling like I fire people capriciously.

So far the message/method has worked pretty well. Both my writers know they are on solid footing. When we hire someone else, they give me a heads up on who to be patient with vs who isn't a good fit for our office/clients.

Hope that helps.
 

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