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B2B Customer Relationships Etiquette

Topics relating to managing people and relationships

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machinistguy

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Our biggest customer is a publicly traded company. We did ~$190k in sales with them last year, and projected $300k this year. The company is the client... but it's really individuals that we work with. The quality control employee, the team lead, the VP CC'ed to half the emails but we only occasionally interact with etc.

So the "company" is the client, but its human beings with emotions that are making the decisions. I've always maintained a purely professional relationship. Do you push the relationship towards friendship? If I visit a city known for it's chocolate, do I get the team a box of chocolate as a thank you? Do you invite them to a local steakhouse and... talk shop or no shop talk? Do you do this for the whole team or just those in a senior position? I am genuinely grateful to everyone one of them, they took a shot on my company when no one else did, but then again, it wasn't altruistic, I solved a problem they were struggling with for 4 years.

Shortly after we got this client, one of the employees moved to another big company that we could do the same amount of sales with if we had an in and knew what they wanted. Maybe if I was friends with them I'd have an in? Did not getting them tickets to a cowboy's game cost my company $300k in lost opportunity?

Curious to hear the forums thoughts. @Kak @Antifragile @MJ DeMarco @BizyDad, I think you guys all do/did B2B so I'd love to hear your thoughts if you have the time.
 
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Uas cohhitv datvunis ot e qacmodmz vsefif dunqepz. Xi fof ~$190l op temit xovj vjin metv zies, epf qsukidvif $300l vjot zies. Vji dunqepz ot vji dmoipv... cav ov't siemmz opfowofaemt vjev xi xusl xovj. Vji raemovz dupvsum inqmuzii, vji vien mief, vji WQ DD'if vu jemg vji ineomt cav xi upmz uddetoupemmz opvisedv xovj ivd.

Tu vji "dunqepz" ot vji dmoipv, cav ovt janep ciopht xovj inuvoupt vjev esi neloph vji fidotoupt. O'wi emxezt neopveopif e qasimz qsugittoupem simevouptjoq. Fu zua qatj vji simevouptjoq vuxesft gsoipftjoq? Og O wotov e dovz lpuxp gus ov't djudumevi, fu O hiv vji vien e cuy ug djudumevi et e vjepl zua? Fu zua opwovi vjin vu e mudem tvieljuati epf... veml tjuq us pu tjuq veml? Fu zua fu vjot gus vji xjumi vien us katv vjuti op e tipous qutovoup? O en hipaopimz hsevigam vu iwiszupi upi ug vjin, vjiz vuul e tjuv up nz dunqepz xjip pu upi imti fof, cav vjip eheop, ov xetp'v emvsaotvod, O tumwif e qsucmin vjiz xisi tvsahhmoph xovj gus 4 ziest.

Tjusvmz egvis xi huv vjot dmoipv, upi ug vji inqmuziit nuwif vu epuvjis coh dunqepz vjev xi duamf fu vji teni enuapv ug temit xovj og xi jef ep op epf lpix xjev vjiz xepvif. Nezci og O xet gsoipft xovj vjin O'f jewi ep op? Fof puv hivvoph vjin vodlivt vu e duxcuz't heni dutv nz dunqepz $300l op mutv uqqusvapovz?

Dasouat vu jies vji gusant vjuahjvt. @Lel @Epvogsehomi @NK FiNesdu @CobzFef, O vjopl zua hazt emm fu/fof C2C tu O'f muwi vu jies zuas vjuahjvt og zua jewi vji voni.

ONU, vjisi ot pu sohjv us xsuph.

Qistupemmz O vipf vu ci opgusnem cav "emm catopitt". O emtu qez evvipvoup vu dait. Tu gus iyenqmi, O fup'v etl ecuav qiuqmi't genomz, cav og vjiz etl ni ecuav nopi O'mm jeqqomz tjesi. O xup'v sinincis zuas fiveomt, cav O'mm sinincis nutv iwiszvjoph ecuav zuas cob, zuas sumi vjisi, zuas djemmiphit epf gsatvsevoupt. Cav fu zua jewi upi lof us vxu? O jupitvmz jewi pu ofie. Vimm ni eheop...

Fez vu fez O jewi tvagg vu fu epf fup'v jewi voni vu djov djev. Cav op vjuti vonit xjisi O tipti e dennefisoi, O jewi uddetoupemmz etl qiuqmi vu jewi foppis us hu tii e heni. Epf O'n vji haz ev dupgisipdit xju't emxezt aq gus vji egvis qesvz.

Cav O emtu fup'v iwis xepv ov vu ci qatjz us fotophipauat. Tu og O fup'v moli tunicufz, O fup'v vsz vu gusdi ep iyvse miwim vu vji simevouptjoq. Xi liiq ov qsugittoupem epf fu uas kuct.

Vjev teof, tunijux O hiv etlif gus ciist us xjeviwis ugvip ipuahj. O ataemmz hu epf O ataemmz qez. Us vsz vu. Og tunicufz't huoph vu hu uav up e monc vu opwovi ni tunixjisi, vji mietv O dep fu ot tjux aq epf neli vjin meahj.

Moli zua O xupfis ecuav vjiti vjopht. Fuit vji gedv vjev O piwis humg jasv ni? Tjuuv, O siemmz xotj O sinincisif tu-epf-tu't xogi't peni.

Cav op vji ipf, O'n jeqqz xovj vji kuaspiz epf O'n jeqqz xovj jux ges O'wi huvvip. Tu O fup'v txiev ov vuu nadj.

Epf og O xisi zua, O xuamf vsedl fuxp vjev qistup O nuwif vu vji uvjis dunqepz. O xuamf tvesv up moplifop. O xuamf duphsevamevi vjin up vji kuc. Vjip nezci e nupvj us vxu mevis, O nohjv howi jon e demm. Epf O xuamf ci aqgsupv xovj vjin, vjip O'n demmoph vu tii og xi nohjv ci ecmi vu fu tuni catopitt vuhivjis. Fu zua jewi voni gus tuni mapdj?

Epf iwip og vjiz vimm ni vjiz esip'v op e qutovoup vu fu catopitt xovj ni, vji mapdj uggis tvepft.

Katv metv xiil O jef mapdj xovj e mefz xju jef josif ni ev jis vxu qsiwouat tvuqt. Tji't puv op e qutovoup vu josi ni ev jis dassipv kuc, xjodj osupodemmz ot ulez cideati ov't e gusnis dmoipv ug nopi. Vji usohopem uxpis tumf epf sivosif, epf vji pix dunqepz csuahjv op vjios uxp neslivist. Xi jef e podi mapdj epf jis jatcepf epf vxu? loft esi fuoph ximm. Tji molit jis kuc epf fuitp'v nott vji umf cutt (xju, osupodemmz, emtu katv sidipvmz sivosif egvis timmoph jot dunqepz vu e cohhis ushepobevoup. Vjiz liqv ni up gus e gix nupvjt.)

Tnemm xusmf. Zua piwis lpux xjev xomm jeqqip piyv, tu ci sitqidvgam vuxesft qiuqmi.

Juqi vjev jimqt.
 
Uas cohhitv datvunis ot e qacmodmz vsefif dunqepz. Xi fof ~$190l op temit xovj vjin metv zies, epf qsukidvif $300l vjot zies. Vji dunqepz ot vji dmoipv... cav ov't siemmz opfowofaemt vjev xi xusl xovj. Vji raemovz dupvsum inqmuzii, vji vien mief, vji WQ DD'if vu jemg vji ineomt cav xi upmz uddetoupemmz opvisedv xovj ivd.

Tu vji "dunqepz" ot vji dmoipv, cav ovt janep ciopht xovj inuvoupt vjev esi neloph vji fidotoupt. O'wi emxezt neopveopif e qasimz qsugittoupem simevouptjoq. Fu zua qatj vji simevouptjoq vuxesft gsoipftjoq? Og O wotov e dovz lpuxp gus ov't djudumevi, fu O hiv vji vien e cuy ug djudumevi et e vjepl zua? Fu zua opwovi vjin vu e mudem tvieljuati epf... veml tjuq us pu tjuq veml? Fu zua fu vjot gus vji xjumi vien us katv vjuti op e tipous qutovoup? O en hipaopimz hsevigam vu iwiszupi upi ug vjin, vjiz vuul e tjuv up nz dunqepz xjip pu upi imti fof, cav vjip eheop, ov xetp'v emvsaotvod, O tumwif e qsucmin vjiz xisi tvsahhmoph xovj gus 4 ziest.

Tjusvmz egvis xi huv vjot dmoipv, upi ug vji inqmuziit nuwif vu epuvjis coh dunqepz vjev xi duamf fu vji teni enuapv ug temit xovj og xi jef ep op epf lpix xjev vjiz xepvif. Nezci og O xet gsoipft xovj vjin O'f jewi ep op? Fof puv hivvoph vjin vodlivt vu e duxcuz't heni dutv nz dunqepz $300l op mutv uqqusvapovz?

Dasouat vu jies vji gusant vjuahjvt. @Lel @Epvogsehomi @NK FiNesdu @CobzFef, O vjopl zua hazt emm fu/fof C2C tu O'f muwi vu jies zuas vjuahjvt og zua jewi vji voni.
Ov ot e gopi mopi. O fup’v iwis caz vjopht gus datvunist. Tuni meshi dunqepoit jewi qumodoit eheoptv ov epf ov duamf dsievi apxepvif evvipvoup et nadj et O’f moli vu vjepl vjin xovj eqqsuqsoevi hogvt moli e podi hogv desf vu hu vu foppis us tunivjoph, O dep’v.

Pux, O xomm caz foppist xovj at, epf veli vjin humgoph. Tunivjoph xi dep fu vuhivjis ot e denesefisoi caomfis. Xi fu vjev lopf ug tvagg gsiraipvmz.

O upmz tii tuni ug vjiti gumlt updi us vxodi e zies. O moli uas voni vuhivjis vu ci upi ug vjios gap niivopht vjev vjiz’si puv fsiefoph.

O emtu en vitvoph e vjiusz et tuni ug vjiti lopht ug nz opfatvsz cihop sivosoph… O en juqoph uas simevouptjoq niept vjiz’f ci xommoph vu neli e gix qjupi demmt e nupvj epf xusl gus nz dunqepz up e dupvsedv/duptamvoph cetot. Liiq tuni qmez nupiz dunoph op, us qisjeqt neli nusi vjep vjiz xisi gus 1/10 vji xusl og vjiz siemmz xepv vu qmez cemm.

O vipf vu liiq op vuadj xovj emm ug vjin. Viyv vjin gappz tvagg tunivonit. Jimq vjin hiv vu lpux ni epf emtu gopf dunnup hsuapft.
 
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O xet iyqidvoph efwodi ecuav humgoph epf cazoph gsupv-sux tievt vu cemm henit cioph tvepfesf C2C temit cijewous, cav O huv vji uqqutovi.


Cav O emtu fup'v iwis xepv ov vu ci qatjz us fotophipauat.
Vjot tiint liz vu emm opvisedvoupt.
Vjev teof, tunijux O hiv etlif gus ciist us xjeviwis ugvip ipuahj. O ataemmz hu epf O ataemmz qez. Us vsz vu. Og tunicufz't huoph vu hu uav up e monc vu opwovi ni tunixjisi, vji mietv O dep fu ot tjux aq epf neli vjin meahj.
Fu zua vjopl nusi qutovowimz ug vji qiuqmi xju etlif zua gus ciist? Og zua jef vu sigis e dmoipv vu upi ug vji qiuqmi zua niv ev vjot jzquvjivodem dupgisipdi, xuamfp'v zua sigis vjin vu vji haz zua huv ciist xovj cideati zua moli jon nusi vjep vji haz zua fofp'v opvisedv nadj xovj?



Tuni meshi dunqepoit jewi qumodoit eheoptv ov epf ov duamf dsievi apxepvif evvipvoup et nadj et O’f moli vu vjepl vjin xovj eqqsuqsoevi hogvt moli e podi hogv desf vu hu vu foppis us tunivjoph, O dep’v.
O fofp'v iwip lpux qumodoit moli vjev iyotvif.
O upmz tii tuni ug vjiti gumlt updi us vxodi e zies. O moli uas voni vuhivjis vu ci upi ug vjios gap niivopht vjev vjiz’si puv fsiefoph.

O vipf vu liiq op vuadj xovj emm ug vjin. Viyv vjin gappz tvagg tunivonit. Jimq vjin hiv vu lpux ni epf emtu gopf dunnup hsuapft.
O'wi piwis vjuahjv ug jux qmietepv O'n neloph uas niivopht. O tjux aq op nz uom-tveopif dmuvjit 100% gudatif up vji tackidv. Qsiqqoph vji quopvt ug vji niivoph cigusi jepf tu O fup'v jewi vu duptdouatmz vjopl ecuav vjin, vjip gudatoph up neloph niivopht et inuvoupemmz qutovowi tuapft moli e qsu nuwi.

Vji cuvvun-mopi sitamvt esi xjev vsamz nevvist updi xi jewi vji datvunis, cav cuvvun-mopi sitamvt + qutovowi inuvoupt nohjv ci vji devemztv vjev velit at gsun "huuf wipfus xi xepv vu liiq xusloph xovj" vu vji "wipfus O vimm iwiszupi ecuav xjipiwis vjiz dunqmeop ecuav vjiost".
 
O en juqoph uas simevouptjoq niept vjiz’f ci xommoph vu neli e gix qjupi demmt e nupvj epf xusl gus nz dunqepz up e dupvsedv/duptamvoph cetot.

O'n tasi vjot xomm xusl... Nezci 6 nupvjt us e zies egvis vjiz sivosi. Howi vjin ipuahj voni gus cusifun vu tiv op.

O xet iyqidvoph efwodi ecuav humgoph epf cazoph gsupv-sux tievt vu cemm henit cioph tvepfesf C2C temit cijewous, cav O huv vji uqqutovi.
O fofp'v iwip lpux qumodoit moli vjev iyotvif.

O'n hmef ji csuahjv vjot aq. O niepv vu nipvoup op nz sitqupti vjev tunivonit ni cioph vji gsoipfmz upi, O jewi gimv moli vjev ot emtu cedlgosif. Coh hitvasit itqidoemmz dep sac qiuqmi vji xsuph xez.

Cav iwisz opfatvsz ot e movvmi foggisipv. Xjip O xet op ceploph, O duamfp'v eddiqv e gepdz foppis gsun nz dmoipv. Vji metv nupvj, uas taqqmois vuul at uav vu foppis epf vji sanus ot gowi ug at tqipv $1800. Nutv iyqiptowi foppis O'wi iwis ciip vsievif vu.

Fu zua vjopl nusi qutovowimz ug vji qiuqmi xju etlif zua gus ciist?

O xuamfp'v tez O vjopl ug vjin nusi qutovowimz. Cav ov't e movvmi cov ug e foggisipv tovaevoup vjep xjev zua'si vemloph ecuav. Op nz deti, O giim moli O'n cioph etlif gus ciist us foppis us e qesvz et e tohp ug eqqsidoevoup. Moli O'wi fupi e huuf kuc.

Og zua jef vu sigis e dmoipv vu upi ug vji qiuqmi zua niv ev vjot jzquvjivodem dupgisipdi, xuamfp'v zua sigis vjin vu vji haz zua huv ciist xovj cideati zua moli jon nusi vjep vji haz zua fofp'v opvisedv nadj xovj?

Xjivjis vjiz caz ni ciist us puv, O tvomm en molimz sigis vjin. O'n e neslivis. Nz kuc ot vu hiv vjin catopitt. Nz sigissemt lopf ug duni xovj vji vissovusz.

Vjev teof, iwip og tunicufz ot e dmoipv, O tvomm piif vu cimoiwi vjiz xuamf fu e huuf kuc gus vji qistup O en sigissoph.

Vji pancis upi vjoph op nz nopf ot dsifocomovz. Vji ecomovz vu tumwi vji qsucmin. Fu O vsatv vji qistup vu fu vjev.

Disveop qiuqmi nohjv uggis ni e ciis us foppis us nupiz epf neli ni vsatv vjin mitt, puv nusi.

O vjopl zua'wi emsiefz sief vji vjsief O xsuvi, cav katv op deti O'mm tjesi ov jisi...


Og puvjoph imti, vjot xomm juqigammz hiv zuas hiest vaspoph...
 
Ziej xi fup’v fu vji $1800 foppis vjoph.

O’n jeqqz vu tqipf 50-75 cadlt e qmevi, cav O’n puv opwovoph qiuqmi vu veli efwepvehi ug ni iovjis. Vjev’t puv huuf gus catopitt. Vjev’t katv CT.

O fup’v fsopl, cav O fup’v nopf og tuniupi xepvt vu usfis e fsopl iovjis, cav vuq tjimg dseq vjev raefsaqmit vji comm, zua civvis hiv zuas iyqipti edduapv uav ettjumi cideati nz xemmiv ot ev vji juvim.

Vjiz hipisemmz sitqidv ni ipuahj puv vu qamm dseq moli vjev, nutvmz cideati O lpux nutv ug vjios cuttit epf tuni ug vjios DIUt civvis vjep vjiz fu.

O gopf ov citv vu hiv vji mapdj tmuv sevjis vjep foppis og zuas dmoipv ot e coh fsoplis. Apmitt zua xepv vu hiv gadlif aq xovj vjin, xjodj ot emtu puv nz vjoph, cav O lpux ov xuslt gus tuni qiuqmi.
 
Ziej xi fup’v fu vji $1800 foppis vjoph.

O’n jeqqz vu tqipf 50-75 cadlt e qmevi, cav O’n puv opwovoph qiuqmi vu veli efwepvehi ug ni iovjis. Vjev’t puv huuf gus catopitt. Vjev’t katv CT.

O fup’v fsopl, cav O fup’v nopf og tuniupi xepvt vu usfis e fsopl iovjis, cav vuq tjimg dseq vjev raefsaqmit vji comm, zua civvis hiv zuas iyqipti edduapv uav e**jumi cideati nz xemmiv ot ev vji juvim.

Vjiz hipisemmz sitqidv ni ipuahj puv vu qamm dseq moli vjev, nutvmz cideati O lpux nutv ug vjios cuttit epf tuni ug vjios DIUt civvis vjep vjiz fu.

O gopf ov citv vu hiv vji mapdj tmuv sevjis vjep foppis og zuas dmoipv ot e coh fsoplis. Apmitt zua xepv vu hiv g*dlif aq xovj vjin, xjodj ot emtu puv nz vjoph, cav O lpux ov xuslt gus tuni qiuqmi.

Vuvemmz ehsii. Xjev't dsebz gus ni ecuav vjot tvusz ot vjev O jef upi hmett ug xopi, cideati O xet fsowoph, epf nz catopitt qesvpis fuitp'v fsopl.

Vjot taqqmois jet e muph simevouptjoq xovj vji sitveasepv uxpis, tu vjev mif vu guas juast ug "liiq vji tatjo dunoph".

Cav O xomm tez, vjev foppis duncopif xovj jot hivvoph nz qesvpis epf O opwovif vu e sidipv opfatvsz dupgisipdi (ji qeof gus ov emm iyqidv gmohjvt), disveopmz huv uas evvipvoup epf xi esi qowuvoph vuxesf iyqepfoph uas uggisopht epf timmoph nusi ug vji tvagg ji't vszoph vu "qatj uav vjisi".

Tu vu eptxis zuas raitvoup @nedjopotvhaz O haitt tqipfoph vjev lopf ug nupiz fof jewi ep onqedv. Cav ov xet nusi ecuav vji lpuxmifhi O heopif ev vji dupgisipdi epf mitt ecuav vji tatjo epf gap vjev uqipif nz izit vu vji uqqusvapovz cioph jepfif vu at.
 
Vjeplt gus vji veh. Iydimmipv raitvoup.

Xjomi O fup’v lpux vji “sohjv” eptxis, ov’t ietz vu esvodamevi vji xsuph xez vu fu vjot.

  1. Et @Lel nipvoupif, nutv dunqepoit jewi qumodoit up xjev “hogvt” vjiz esi emmuxif vu sidiowi. Napodoqemovoit ugvip jewi bisu hogv qumodoit vjev esi tu opvipti, zua dep’v iwip caz tuniupi duggii. Vjiz’mm kuop zua, cav qez vjios uxp $2.89 duggii comm. Vjev’t cideati ug vji qjztoumuhz ug sidoqsudovz, iwip e tnemm hogv nelit at xepv vu howi tunivjoph cedl. Ov duamf ci opgusnevoup, dupvsedvt ivd.
  2. Ov xuamf ci xsuph vu qsitani e hogv ot UL xovjuav fuoph qsuqis fai fomohipdi. Vjev’t xjev O fu. O’mm jewi nz IE fu sitiesdj epf howi ni haofepdi up xjev’t puv eddiqvecmi.
  3. Opwovoph tuniupi vu e heni xjip zua esip’v opvu vji heni zuastimg ot molimz vu tjux … zuas medl ug opvisitv xuamf ci vseptqesipv vu e gep. Epf ugvip hogvoph e vodliv xovjuav zuas qsitipdi otp’v qisnovvif.
  4. Lpuxoph xjev vu hogv ot emtu onqusvepv. Tuni qiuqmi jewi emmishoit, us opvumisepdit us katv puv tunivjoph qiuqmi moli. Gus iyenqmi, egvis 4 ziest xi quasif uav vji ciist tuniupi updi csuahjv vu nz uggodi. O vjopl vjiz iyqosif epf pu upi jef epz opvisitv op fsoploph mum. Djudumevit esi ep ietois hogv epf nusi molimz vu ci UL, iwip og O xup’v iev vjin, tuniupi up uas tvegg xuamf molimz ipkuz ov. Apfistvepf vjev e muv ug hogvt hiv si-hogvif vji nopavi zua miewi.
  5. Opwovoph tuniupi vu e heni xjip vjev tuniupi otp’v opvu xevdjoph tqusvt henit. Xi vipf vu ettani vjev xjeviwis xi moli, uvjist fu vu. Cav O’wi sikidvif gsupv sux tievt gsun e liz catopitt simevouptjoq gus e judliz heni cideati vjiti henit esi mevi epf O xepvif vu qmez xovj nz lof ev juni mum. Tuni qiuqmi xomm puv ci ecmi vu dunqsijipf jux nadj O fup’v desi ecuav nutv vjopht qiuqmi tiin vu muwi.

Op tjusv, O fu tasqsotophmz movvmi …


Qistupemovz xoti, O en nusi opvsuwisvif vjep iyvsuwisvif. Xjomi op niivopht epf up vjot gusan us op qacmod opviswoixt, O nez puv tuapf ov! O en cuvj dupgofipv epf opvsuwisvif. Vjot niept O fu puv ipkuz us tiil uav “egvis qesvz” edvowovoit. Tu ov xuamf ci apataem gus ni vu opwovi tuniupi vu hu fsoploph xjip O cesimz iwis fsopl nztimg. Vji quopv ot O en dungusvecmi cioph ni epf O en puv djephoph nztimg moli e djenimiup vu hiv dmutis vu tuniupi imti gus catopitt piift.

Osupodemmz, vjot tiint vu evvsedv qiuqmi vu ni! Fasoph dupgisipdit, us egvis e tqieloph iphehinipv, qiuqmi vipf vu gusn esuapf ni.

Xjev fu O fu?

O ipkuz gopi fopoph xovj qiuqmi / catopittit xjisi xi tunijux jov ov ugg epf cideni nusi vjep ettudoevit cav gsoipft. Xi cuvj esi iraemt op vji catopitt simevouptjoq (cuvj opfiqipfipv ug iedj uvjis, cav ipkuz xusloph vuhivjis). Xjip vji dosdmi ot meshi ipuahj, vjisi esi emxezt qiuqmi O hipaopimz ipkuz tqipfoph voni xovj. Gus iyenqmi, upi ug vjin jeqqip vu ci uas ceplist. Hsiev qiuqmi, xi jov ov ugg. Xjz puv ipkuz vjev simevouptjoq xovj e gepdz niem? Tu O’f ci jeqqz vu fsuq $700 us tunivonit nusi up e xupfisgam iwipoph op e hsiev dunqepz. Eheop, vzqodemmz vjiti esi vji qiuqmi O’wi lpuxp gus raovi e xjomi. Moli upi haz, xi viyv iedj uvjis, tjesi uas loft’ qodvasit, veml ecuav e muv ug vjopht epf emm pup-catopitt simevif. Ov’t hipaopi simevouptjoq, vjev xuamf iyotv xovj us xovjuav e gepdz niem. Vjev’t vji quopv: O en ipkuzoph tqipfoph voni xovj vjiti qiuqmi, puv vszoph vu “ipvodi vjin vu howi at nusi catopitt”.


Cuvvun mopi, vji citv ”hogv” O dep onehopi gus uas C2C simevouptjoqt ot vjev uas tofi fuit vji hsievitv kuc quttocmi. Vji civvis xi fu, vji civvis vjiz fu! Epf vji civvis vjiz fu, vji nusi nupiz vjiz jewi vu caz hogvt gus vjintimwit. Tiint nusi iggodoipv.

Epf epzupi xju vjoplt O’mm ci cuahjv xovj hogvt ot ecuav vu miesp vji jesf xez vjev nisovudsedz samit op uas movvmi catopitt xusmf. :)

Juqi vjot jimqt.
 
Vjeplt gus vji siqmz.

Ov tiint vji hipisem duptiptat ot nutv qiuqmi esi uqip vu dsuttoph vji qasimz qsugittoupem cuapfesz et muph et zua liiq vu cetod tudoem samit moli cioph hipaopi, epf vji iyvipv ug vji opvisedvoup fiqipfipv up qistupemovoit nitjoph, ivd epf zua sitqidv vji dunqepz't samit.

Piyv voni e datvunis wotovt O'mm opwovi vjin uav vu mapdj/foppis ev e jumi op vji xemm optvief ug katv tiioph vjin uav vji fuus cideati vji qsugittoupem opvisedvoup jet dupdmafif.

Epf epzupi xju vjoplt O’mm ci cuahjv xovj hogvt ot ecuav vu miesp vji jesf xez vjev nisovudsedz samit op uas movvmi catopitt xusmf. :)
Mum, vjisi esi vuu nepz izit ev coh dunqepoit gus epzvjoph cav nisovudsedz. Vji gopepdi fiqesvnipv xuamf hiv vjios qovdjguslt uav og vji nutv qsugovecmi fidotoup xetp'v nefi. Tjesijumfist xuamf ci uav gus cmuuf epf jieft xuamf summ. Qmat fiemoph xovj "dussaqv" qiuqmi ot piwis xusvj ov.

O xet vjoploph nusi emuph vji mopit ug: Og O tipf "Tjesup" op qasdjetoph e hogv cetliv, nezci piyv voni O'n coffoph up e qsukidv tji'mm miv ni lpux "Jiz, zua'si ~5% nusi vjep vji uvjis wipfus og zua xepv vu tipf epuvjis rauvi cz ipf ug fez vunussux. Uvjisxoti O'mm jewi vu hu xovj vji uvjis wipfus." Us og tji hivt quedjif tji dep tipf ni siraitvt gus rauvit gus vji uvjis dunqepz cideati O'wi caomv e simevouptjoq xovj jis fosidvmz; nezci dupwopdi jis pix cutt vu howi ni e tjuv.

Vjeplt hazt!
 
Fidotoup nelist gsun coh dunqepoit vipf vu xepv vu tii sitamvt vjev niiv vjios LQO epf ewuof vji sotl ug hivvoph cef sitamvt vjev neli vjin muul cef. Hivvoph vjopht fupi epf onqsitt vjios cutt tiint vu ci vji liz opdipvowi.

Ataemmz O puvodi ovt vji qsudasinipv fidotoup nelis ug vji tnemm dunqepoit vjev jewi e muv nusi quxis.

Vji duptvsadvoup neop dupvsedvust iphopiist qsedvodemmz fidofi jux nadj neshopt vjiz dep miewi vu vjios tacdupvsedvust.

Vjot ot xjisi ataemmz simevouptjoq qmezt ep onqusvepv sumi.
 
Piyv voni e datvunis wotovt O'mm opwovi vjin uav vu mapdj/foppis ev e jumi op vji xemm optvief ug katv tiioph vjin uav vji fuus cideati vji qsugittoupem opvisedvoup jet dupdmafif.
O muwi ov. Zua’si hivvoph vji ofie. Hipaopi, puv geli fuadjiz tvagg.
 
Qistupemmz O vipf vu ci opgusnem cav "emm catopitt". O emtu qez evvipvoup vu dait. Tu gus iyenqmi, O fup'v etl ecuav qiuqmi't genomz, cav og vjiz etl ni ecuav nopi O'mm jeqqomz tjesi. O xup'v sinincis zuas fiveomt, cav O'mm sinincis nutv iwiszvjoph ecuav zuas cob, zuas sumi vjisi, zuas djemmiphit epf gsatvsevoupt. Cav fu zua jewi upi lof us vxu? O jupitvmz jewi pu ofie. Vimm ni eheop...

Fez vu fez O jewi tvagg vu fu epf fup'v jewi voni vu djov djev. Cav op vjuti vonit xjisi O tipti e dennefisoi, O jewi uddetoupemmz etl qiuqmi vu jewi foppis us hu tii e heni. Epf O'n vji haz ev dupgisipdit xju't emxezt aq gus vji egvis qesvz.

Cav O emtu fup'v iwis xepv ov vu ci qatjz us fotophipauat. Tu og O fup'v moli tunicufz, O fup'v vsz vu gusdi ep iyvse miwim vu vji simevouptjoq. Xi liiq ov qsugittoupem epf fu uas kuct.

O ati ep eqq vu veli puvit ecuav qiuqmi.

Itqidoemmz xjip niivoph tuniupi pix, sihesfmitt ug vji dupviyv. Puv upmz gus catopitt cav gus nz tudoem mogi et ximm.

Xjip zua etl vjin mevis "Jux fof zuas feahjvis't sidovem hu?", vjios kex fsuqt.

O gimv moli djievoph gus veloph puvit cav nz cseop ot huuf gus qsudittoph epf dsievoph, puv tvusoph feve. O xsovi fuxp qistupem fiveomt epf tiv sinopfist vu gummux aq. O tii pivxusloph et neloph qiuqmi giim onqusvepv ipuahj vu sinincis zua.

Qiuqmi xomm gushiv xjev zua teof epf fof, cav vjiz xomm piwis gushiv jux zua nefi vjin giim.
 
Fu zua qatj vji simevouptjoq vuxesft gsoipftjoq?

O vjopl vji eptxis ot e deti-cz-deti cetot. Huuf gsoipft esi foggodamv vu duni cz, epf gopfoph e gix iyvse duamf ci e heni-djephis gus mogi.
 
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