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A consultant with one client ISN'T in the Fastlane!

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creativt69

The Software Outsourcing Guy
Read Fastlane!
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Apr 5, 2017
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Location
England
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So, found out this Monday morning that my main client (read: only client!) terminated my contract. Short version is I screwed up, made a mistake, and he reacted. I do believe he over-reacted for sure, but I have taken some time to see his point of view, and can totally get where he was coming from.

And so that's it. From high 6-figures to zero. Zippo. Nada. In one swift moment. BOOM!

This came at a time when I was almost - not quite, but almost - out of debt. I had incurred some massive debts prior to finding this client, and took my sweet time paying them off because, well, I had this client! I still have about £40k to go... And now no income to pay it...

Monday was a blur - I was suffering from some serious shell-shock, and my mind was on terminal overdrive. Monday night I barely slept. Nodded off a couple of times due to sheer exhaustion, but mostly lying in bed, my thoughts going a million miles per second, the chatter non-stop. Beating myself up, feeling scared, wondering WTF I do now, etc...

Tuesday morning was more of the same, but I took some time to meditate, ACCEPTED the situation for what it was, read a few inspirational pages from my favourite books, then picked up the phone and started calling.

Spoke to my writer - my book is coming along nicely.
spoke to my publisher - he shared words of wisdom about what steps to take from his own experience of losing everything and rebuilding from nothing.
Spoke to the host of the retreat I am attending in Vietnam - she got me clear on WHY going to Vietnam was so important for me.
Spoke to an old friend who is now in Panama - some potential work for me to pick up there.
Spoke to a friend in India who runs his own software outsourcing company - struck a deal to whitelabel his staff as my own.
And finally had a call with my business coach - she reminded me that EVERY time I've faced a major breakdown, I've ultimately come back BETTER and STRONGER than before...

Went to bed early as was shattered, and slept like a baby...

Today, made more calls.

Spoke to the owner of the DBA team I use in India - put together a deal to create a Facebook funnel, etc for them, they will fund facebook ads, we'll joint sell the clients, and I make a recurring commission on every deal closed.

AND he has agreed to provide me the contact info for all of his US/UK based clients who he knows outsource the development of custom software for me to reach out to!

Then got my finances in order so bills would be paid at least till I got back. Made sure the wife had plenty of money for food, diesel for the car, etc. Took stock of what I have, and what I need. Short story there - I can survive for just two months on my available cash... Breathe... Focus... Two months is plenty of time to close some deals...

Spent the rest of the day planning my trip to Vietnam, downloading audiobooks, etc, and getting packed. Spending this evening with the kids in a FAR better mood than I was on Monday!

Friday night in Vietnam I have organized a meetup with some of the top software outsourcing companies in Ho Chi Minh City, and will have a professional photographer on-hand. Great content for press releases upon my return, which will segue nicely into my book. Also while out there, will be shooting sales videos, etc, as well as planning my own sales funnels for the few deals I've struck up in the last couple of days.

I have to run so cutting this short with a final sign-off before I need to get kids to bed, grab my bags, and grab my cab to Heathrow...

I could have chosen to wallow in the mire, stick my head in the sand, feel sorry for myself, cancel the trip to Vietnam, and do everything else the Sidewalk or Slowlane would have you do.

But other than a brief interlude into panic, I am choosing to stay in the FASTLANE and will turn this temporary setback into a launchpad for BIGGER things! No more exclusive client gigs for me, no matter how much they pay! Security is in diversificatoin for sure, and I will be implementing that (as well as a few other ideas I have picked up from @MJ DeMarco from his book!)

As I said in my introduction:

You can't savor the flavor of success if you ain't gorged on a banquet of failure.


Well, I have gorged on my banquet of failure for sure! Wishing you all the very best of success while I am away, and will check-in upon my return!
 
Wow, that sucks!

Depending on one source of income - an exclusive client, one project, one customer, is NEVER an optimal strategy in business, let alone Fastlane.

Short version is I screwed up, made a mistake, and he reacted. I do believe he over-reacted for sure, but I have taken some time to see his point of view, and can totally get where he was coming from.

Offer a genuine apology and move on.

but I took some time to meditate, ACCEPTED the situation for what it was, read a few inspirational pages from my favourite books, then picked up the phone and started calling.

Spoke to my writer - my book is coming along nicely.
spoke to my publisher - he shared words of wisdom about what steps to take from his own experience of losing everything and rebuilding from nothing.
Spoke to the host of the retreat I am attending in Vietnam - she got me clear on WHY going to Vietnam was so important for me.
Spoke to an old friend who is now in Panama - some potential work for me to pick up there.
Spoke to a friend in India who runs his own software outsourcing company - struck a deal to whitelabel his staff as my own.
And finally had a call with my business coach - she reminded me that EVERY time I've faced a major breakdown, I've ultimately come back BETTER and STRONGER than before...

Went to bed early as was shattered, and slept like a baby...

Today, made more calls.

Spoke to the owner of the DBA team I use in India - put together a deal to create a Facebook funnel, etc for them, they will fund facebook ads, we'll joint sell the clients, and I make a recurring commission on every deal closed.

AND he has agreed to provide me the contact info for all of his US/UK based clients who he knows outsource the development of custom software for me to reach out to!

Then got my finances in order so bills would be paid at least till I got back. Made sure the wife had plenty of money for food, diesel for the car, etc. Took stock of what I have, and what I need. Short story there - I can survive for just two months on my available cash... Breathe... Focus... Two months is plenty of time to close some deals...

Spent the rest of the day planning my trip to Vietnam, downloading audiobooks, etc, and getting packed. Spending this evening with the kids in a FAR better mood than I was on Monday!

Friday night in Vietnam I have organized a meetup with some of the top software outsourcing companies in Ho Chi Minh City, and will have a professional photographer on-hand. Great content for press releases upon my return, which will segue nicely into my book. Also while out there, will be shooting sales videos, etc, as well as planning my own sales funnels for the few deals I've struck up in the last couple of days.

I have to run so cutting this short with a final sign-off before I need to get kids to bed, grab my bags, and grab my cab to Heathrow...

I could have chosen to wallow in the mire, stick my head in the sand, feel sorry for myself, cancel the trip to Vietnam, and do everything else the Sidewalk or Slowlane would have you do.

But other than a brief interlude into panic, I am choosing to stay in the FASTLANE and will turn this temporary setback into a launchpad for BIGGER things!

The objective assessment you did later is one of the hardest parts, well done clearing the hurdle. The trip to Vietnam is a good outlet for you and the retreat in Hoi An / Da Nang will help recharge :)

Look forward to meeting you soon!
 
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I like to call a consultant with 1 client an employee. A highly paid one, but one nonetheless.

Awesome story. Hope everything goes well for you. It sounds like you've got your shit together despite a major setback.
 
Look forward to meeting you soon!
Hey Tedd! Was great to meet you this morning for breakfast! Thanks for making the trip out to my hotel to meet-up!
 
I like to call a consultant with 1 client an employee. A highly paid one, but one nonetheless.

Awesome story. Hope everything goes well for you. It sounds like you've got your shit together despite a major setback.
You are 1 million percent correct about calling a consultant with one client an employee...

And I appreciate your best wishes - things are going well here in Vietnam. Had an amazing meeting last night with some major players in the Vietnam software outsourcing market, and they agreed to interviews (which will be quoted in my book), and to doing joint press releases.

Can't reveal anything else right now - except that yesterday I got to fire off some round from an AK47, an M60 and an M30, followed by a deep tissue massage! That was some serious stress relief right there! ;)

Onwards and upwards...! To your success...
 
Gosh. I've been there recently.

For about 10 years I had one IT contract at a time (as a DBA funnily enough). It was normal for these to end and to line up another to start soon after.

Then I had 3 big AdWords contracts on the go at the same time to protect me from revenue hitting zero if one contract finished. I didn't expect that over the course of 7 days two would drop and one would halve. Whoa... I was reeling for about 10 minutes after learning of the third one hitting me.

But like you, I've been there before so gathered myself together.


Someone advised me to send a short email to everyone I'd worked with before.

"Hi Tony,

Hope you're well.

Some space has freed up in my calendar. Let me know if you need any help with XYZ or know anyone who does.

We must catch up sometime soon.

Andy"


It's not desperate, and it initiates contact again.

4 days before the mortgage was due the exact amount needed came in and I breathed a sigh of relief.

Reaching out to my own network worked so well.


I agree with your coach. It's like a snake growing to the next size. It has to shed its skin before it can grow.
 
I like to call a consultant with 1 client an employee. A highly paid one, but one nonetheless.
Yeah, I've always likened one contract to being a disguised employee.
 
Hey Tedd! Was great to meet you this morning for breakfast! Thanks for making the trip out to my hotel to meet-up!

Great meeting you Tony! Thanks for the inputs on a win-win value creation for both parties. Have an amazing retreat - to recharge and to jumpstart your consultancy. Catch you soon and look forward to your book! :)
 

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