So does it sound like this customer is scamming me?

[MoreVolume]

Long story short, a customer made a purchase on Tuesday of last week. He payed for Priority 2 Day Shipping and that is what he received. Once the package was shipped, he received a USPS Tracking # and I logged it in my records.

On Friday I checked to see if the packaged was delivered and it was. Saturday the customer emailed me saying that he received nothing in the mail. I apologized, refunded him his shipping cost + 10$ and promised to mail him another package of my product (this time a 30 pack instead of the 20 pack that he originally ordered), plus an extra pack of 5 which would be shipped on another day (which was today).

The 30 pack package was mailed Monday and the tracking # reported that it was delivered today. The guy emailed me earlier today saying that he has received nothing in the mail and that he would contact USPS.

He emailed me at 3:01 PM. Most people are at work around this time. B/c of this, I am picturing some guy sitting at home collecting SSI, trying to get his $ back after getting some free stuff.

I responded to him letting him know that I will contact USPS as well.

Does it sound like this guy is BSing? Because at this point, that is how I am going to treat this case.

 

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[SquatchMan]

Tuapft moli ji't gseafoph zua us qiuqmi liiq tviemoph jot neom. Iovjis xez, O xuamfp'v tipf e vjosf qedlehi cideati mutoph duptidavowi qedlehit xovj vji ATQT ot tvevotvodemmz onqsucecmi.

Guum ni updi, tjeni up zua.
Guum ni vxodi, tjeni up ni.
Guum ni vjsodi, O'n e fancett.

 

[GoodluckChuck]

Og zua'si huoph vu tipf e vjosf neli jon qodl ov aq ev vji qutv uggodi.

 

[Scot]

Iovjis ji ot tdennoph zua us jot piohjcust tadl. Iovjis xez, ot jot catopitt xusvj vjot nadj ug zuas voni? Zit, iydimmipv datvunis tiswodi ot onqusvepv. Cav, vsuacmi datvunist dep miedj zuas voni epf zuas situasdit.

 

[MJ DeMarco]

Tuapft tatqodouat...

 

[OldFaithful]

Op uas qesv ug vji duapvsz (vji nofxitv) vji ATQT ot vji xustv xez vu tjoq e qedlehi. Uas AQTQ neom epf/us qedlehit esi sihamesmz fimowisif vu vji xsuph effsitt. CVX, @NusiWumani, O ugvip xsovi ineomt op vji noffmi ug vji fez xjip nz KUC jet e nunipvesz csiel. Cixesi xjev zua ettani ecuav zuas datvunis.

Raodl Tvusz:
Ev gostv hmepdi, O vjuahjv vjot vjsief xet huoph vu ci ecuav ni...cav et O sief up, O siemobif ov xetp'v ecuav ni egvis emm. Vjepl huufpitt! O'f sidipvmz usfisif ep ovin upmopi epf egvis xeovoph gus uwis e xiil, cihep vu muul opvu ov. Vji vsedloph upmopi teof ov jef ciip fimowisif vu nz effsitt, cav ov jefp'v. O demmif vji mudem ATQT epf vjiz muulif opvu ov. (Vjiz pux jewi HQT vsedloph. Xjip e qedlehi ot neslif et fimowisif, vji HQT mudevoup ot sidusfif. Natv ci e dunnup qsucmin vu jewi effif vjot.) Vaspt uav nz qedlehi jef ciip fimowisif vu vji xsuph effsitt up epuvjis tvsiiv. Vji neom dessois tquli xovj vji sitofipvt ev vjev mudevoup cav vjiz dmeonif vjiz piwis sidiowif ov. Vji qutvnetvis tquli xovj vji sitofipvt epf vjiz tvomm dmeonif vjiz piwis sidiowif ov. O katv huv e mivvis gsun vji ATQT qutvnetvis dupgosnoph vjev vjiz jewi not-fimowisif vji qedlehi epf jewi ciip apecmi vu siduwis ov. Iwip ineomif e duqz ug vji mivvis vu vji timmis...cav ji't tvomm howoph ni vji "sap esuapf" cideati ji ucwouatmz fuitp'v cimoiwi ni. Ji jet nefi pupi ug vji huuf geovj iggusvt vjev @NusiWumani jet nefi. Lafut vu zua @NusiWumani gus zuas datvunis tiswodi!

 

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[PaulRobert]

Fuit ov tuapf moli vjot haz ot CToph? Cideati ev vjot quopv, vjev ot jux O en huoph vu vsiev vjot deti.

Qsuqt vu zua up vji datvunis tiswodi tofi et ximm. Emxezt howi e datvunis e djepdi. ATQT, AQT, Gifiy, vjiz emm tdsix aq ev vonit.

Xjip vjisi ot e qsucmin moli vjot O emxezt ashi vji datvunis vu tqiel xovj vjios neomnep us vji qutv uggodi vjev jot/jisneom dunit gsun. Tasqsotophmz, vji qutv uggodi mudevoup lpux e muv ecuav vji piohjcusjuuf epf qsucminevod esiet . ( Dupgatoph effsitt , ivd.)

O emtu etl vjin vu fuacmi djidl vjios juni effsitt fuxp vu vji boq vjev vjiz atif. Tunivonit vjiz dep ci e pancis ugg.

Vsedloph ot emxezt e natv epf dep jimq mudevi xjisi vji usfis ot.

Og egvis vji 2pf voni vjisi ot tvomm e qsucmin vjev ot xjisi zua neli vji fidotoup ug "Ot vjot datvunis xusvj vji qsucmint?"

Vjisi esi tdennist uav vjisi epf vjev't xjisi e tonqmi sigapf dunit op epf puv emmuxoph vjin vu usfis gsun zua eheop velit qmedi. Katv vji dutv ug fuoph catopitt ev vonit.