Seth Godin would probably say give it all back, and then offer a free shoot to that guy if some time in the future he gets married to someone else.
THAT's how you win clients. Give the man a refund and treat it as a loss leader to show some generosity, which will pay dividends in the future.
When you do something remarkable, word gets out. Over time, you become remarkable.
THAT's how you win clients. Give the man a refund and treat it as a loss leader to show some generosity, which will pay dividends in the future.
When you do something remarkable, word gets out. Over time, you become remarkable.
Last edited: