PJ Pahygiannis
Contributor
Hey everyone! I'm 22 years old and have built a business helping other businesses with email marketing/prospecting. I find the email addresses, write the copy, and send the emails. I started it almost three years ago. In 2017 it grew 20X from $2,000 in 2016 to $35,000 in 2017. I'm a one man show and run it solely off Facebook messenger. I'm friends with almost 5,000 entrepreneurs and all of my customers come from my friends list and referrals as well as networking.
I'm no longer running the business. Customers are running me and putting me through the wringer with demands and pressure 24/7. I'm not complaining, but its getting tough to manage and please everyone. Some mornings I wake up to over 10 messages. If I don't respond immediately people get pissed off.
Revenue wise, this is the biggest business I've ever built. Not to be dramatic, but this has all made me question whether I'm meant to be an entrepreneur or if I can even handle it.
To be completely honest, I'm a sensitive/emotional guy. I just feel like customers are toying with my emotions in a way that is hard to explain. I've realized that customer service is 100% not my strong suit. I just don't know what to do.
The last few weeks of December I took on 15 clients. All are in different industries. Some of the jobs and requirements have been way more strict/stringent than others. I just had to refund a guy $500 and he tore me apart over messenger on how bad it was I didn't meet his deadline he gave me and got chewed out.
I'm no longer running the business. Customers are running me and putting me through the wringer with demands and pressure 24/7. I'm not complaining, but its getting tough to manage and please everyone. Some mornings I wake up to over 10 messages. If I don't respond immediately people get pissed off.
Revenue wise, this is the biggest business I've ever built. Not to be dramatic, but this has all made me question whether I'm meant to be an entrepreneur or if I can even handle it.
To be completely honest, I'm a sensitive/emotional guy. I just feel like customers are toying with my emotions in a way that is hard to explain. I've realized that customer service is 100% not my strong suit. I just don't know what to do.
The last few weeks of December I took on 15 clients. All are in different industries. Some of the jobs and requirements have been way more strict/stringent than others. I just had to refund a guy $500 and he tore me apart over messenger on how bad it was I didn't meet his deadline he gave me and got chewed out.
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