Read Millionaire Fastlane
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G'day @silentownage001 from Oz,
Thank you so much! I love your comment!!
I LOVE my customers. Always have. It's in my DNA. Which makes it easy for me to walk over broken glass to make them happy.
They reward me in kind.
We're all customers of someone else. And we remember to the nth degree every detail of a bad experience with a business. And we have more neutral to bad experiences than exceptional, memorable ones.
I also remember some very memorable experiences. That make my heart sing every time I think about them. That's the take away I want to imprint on the brain of every customer. I want to make their hearts sing. ~Carol