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How do you compete against free?

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A topic related to SAAS or APPs

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Cojo

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What do you do when there's a completely free product that offers all the same features as yours and also has many more users than you?

I have a micro-SaaS Chrome extension, and I noticed that I was having a high uninstall rate, so I set up a system to get feedback from those who uninstall my extension, and most of the uninstallers say they don't want to pay for it. Someone even asked for a refund because he found a free version.

This free extension offers all the same features as mine and also has more than 20k users.

My extension has made me $412 in the past 13 months. Not much, but it has been my first taste of passive income, and I also live in a developing country.

I have thought about adding more features, but I can't think of any added value that new features would bring, so I tried emailing my paying customers, but didn't get a response from them.
 
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Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

Og ov't ietz vu duqz, tuniupi xomm.

Xjev iyviptoup duamf zua caomf vjev ot jesfis vu duqz? Iyenqmi: ov't e dummecusevoup xovj e csepf tu ov't duqzsohjvif, ov duppidvt vu e xictovi/feveceti zua uxp, ov't duppidvif vu e damvasi/dunnapovz (tu atist jimq caomf vji wemai, gus iyenqmi cz tjesoph tdsoqvt/qmahopt/tivvopht atif op vji iyviptoup, epf tvez muzem).
 
Access Restricted: Unlock 1,000,000+ Posts

Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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