Kak
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I can tell you that I have observed BIG lacking in terms of customer service. I have a business account at apple and buy things I need for my employees and also have apple care on all of my stuff. Thousands of dollars of apple stuff on my account.... I used to walk in to an apple store and they would roll out the red carpet and kiss my a$$.
The things I have gone through lately for service and the accusatory tone some of these hygiene lacking jackass hippy “geniuses” have taken with me about a hardware failure on 3 iPhones with ZERO external damage is ridiculous.
I did eventually get it taken care of but not without a huge suck on my time. I would say screw em, but I have learned there is nowhere else to go.
The things I have gone through lately for service and the accusatory tone some of these hygiene lacking jackass hippy “geniuses” have taken with me about a hardware failure on 3 iPhones with ZERO external damage is ridiculous.
I did eventually get it taken care of but not without a huge suck on my time. I would say screw em, but I have learned there is nowhere else to go.
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