Hello,
I am selling a physical product on amazon and soon on a shop.
Currently I write each customer a hand written card after their purchase and sent it to them.
Since it's hard to keep up (which is good - 25 orders yesterday ) I plan to print the cards and just sign them and put them inside the product package.
Since I am still and probably will be a solo entrepreneur for a long time (Currently I'd rather stay mobile and use fba and fullfilment centers instead of employees) I wonder if I should talk with my customers in the "me" or "us" form.
I am in no way attached to my product - like MYSELF beeing the brand - but I worry that people don't want to buy products from someone who is doing business from his basement.
To be honest I would much rather us "me" and "I" but I fear that this will hurt my brant.
What do you think?
I am selling a physical product on amazon and soon on a shop.
Currently I write each customer a hand written card after their purchase and sent it to them.
Since it's hard to keep up (which is good - 25 orders yesterday ) I plan to print the cards and just sign them and put them inside the product package.
Since I am still and probably will be a solo entrepreneur for a long time (Currently I'd rather stay mobile and use fba and fullfilment centers instead of employees) I wonder if I should talk with my customers in the "me" or "us" form.
I am in no way attached to my product - like MYSELF beeing the brand - but I worry that people don't want to buy products from someone who is doing business from his basement.
To be honest I would much rather us "me" and "I" but I fear that this will hurt my brant.
What do you think?
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