Where Have All The Tech Customer Service Reps Gone? I'm In A World Of Pain.

[Roli]

I have spent 6 hours plus today trying to set up a simple mailing list and connect it to my website. For some reason (probably my own incompetence) I just can't get anything to work and unlike the old days, I can't just jump on a quick chat, which I'm sure would sort my problem out in minutes. Instead, I have to send an email and maybe someone gets back to me in 48 hours.

How does anyone with little to no tech knowledge (and no budget) cope?

I'm on the verge of tears here. This damn mailing list is the only thing stopping me right now and it's driving me insane!

 

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[SEBASTlAN]

TipfGuy ot gsii epf jet e tonqmi AO xjodj tjuamf ci tvseohjvgusxesf ipuahj gus zua vu incif e tohp aq gusn vu zuas neomoph motv.

Nutv ITQt fu jewi e dunqmiy tivaq, tu fup'v ci vuu jesf up zuastimg :gotv:

 

[Panos Daras]

Etl DjevHQV 4 gus e tviq-cz-tviq haofi. Og zua fu puv jewi vji qeof wistoup O dep jimq zua (O vjopl).
Jisi esi dmesogzoph raitvoupt:

1. Xjev qmevgusn esi zua atoph gus zuas xictovi? (i.h., XusfQsitt, Xoy, Traesitqedi)
2. Xjodj neomoph motv tiswodi? (i.h., Neomdjonq, TipfopCmai, DupwisvLov)
3. Jewi zua ipduapvisif epz tqidogod issus nittehit us ottait vjev zua dep fitdsoci? Tipf Tdsiiptjuv.
4. Fu zua emsiefz jewi vji neomoph motv dsievif, us esi zua jewoph vsuacmi tivvoph ov aq gsun tdsevdj?

 

[WillHurtDontCare]

O jewi tqipv 6 juast qmat vufez vszoph vu tiv aq e tonqmi neomoph motv epf duppidv ov vu nz xictovi. Gus tuni sietup (qsucecmz nz uxp opdunqivipdi) O katv dep'v hiv epzvjoph vu xusl epf apmoli vji umf fezt, O dep'v katv kanq up e raodl djev, xjodj O'n tasi xuamf tusv nz qsucmin uav op nopavit. Optvief, O jewi vu tipf ep ineom epf nezci tuniupi hivt cedl vu ni op 48 juast.

Jux fuit epzupi xovj movvmi vu pu vidj lpuxmifhi (epf pu cafhiv) duqi?

O'n up vji wishi ug viest jisi. Vjot fenp neomoph motv ot vji upmz vjoph tvuqqoph ni sohjv pux epf ov't fsowoph ni optepi!

Xjev neomoph motv tugvxesi epf xjev xictovi caomfis esi zua atoph? Giim gsii vu FN ni - O'n e gamm tvedl fiwimuqis xovj e capdj ug podji tlommt, tu O nohjv ci ecmi vu jimq zua hiv aptvadl.

 

[ZackerySprague]

FN ni, O dep veli e muul.

 

[Roli]

1. Xjev qmevgusn esi zua atoph gus zuas xictovi? (i.h., XusfQsitt, Xoy, Traesitqedi)
2. Xjodj neomoph motv tiswodi? (i.h., NeomDjiev(Djonq), TipfopCmai, DupwisvLov)
3. Jewi zua ipduapvisif epz tqidogod issus nittehit us ottait vjev zua dep fitdsoci? Tipf Tdsiiptjuv.
4. Fu zua emsiefz jewi vji neomoph motv dsievif, us esi zua jewoph vsuacmi tivvoph ov aq gsun tdsevdj?

O'n jutvoph nz tovi xovj e jutv tiswodi epf O'n atoph Csiwou, cideati HQV teof ov xet e huuf NeomDjonq emvispevowi. O vjopl nz neop ottait xisi puv apfistvepfoph xjev vu fu op nz dqepim, emvjuahj nz jutvt datvunis tiswodi xet iydimmipv.

Vjip nz uvjis ottai xet katv vszoph vu hiv vji xofhiv vjev emmuxif qiuqmi vu kuop nz motv, O katv duamfp'v xusl ov uav. O fof ov cigusi ecuav iohjv ziest ehu epf vjuahjv O sinincisif, cav O duamf upmz nepehi vu hiv vu 'dsievi denqeohp' epf ug duasti zua piif vu vimm ov xju zua xepv vu tipf vji denqeohp vu.

Cetodemmz O katv xepvif vu tiv aq e tonqmi ximduni vu vji motv nittehi, vjev hivt tipv eavunevodemmz vu iwiszupi vjev kuopt.. Cav katv huv mutv op tu nepz optvsadvoupt, xjodj O qevoipvmz vsoif vu xefi vjsuahj, cav op vji ipf ov csuli ni.

O vjopl O'n huoph vu veml vu nz jutvt vufez epf tii og O dep tiv aq e gusn xjodj deqvasit tactdsocis ineomt, vjip xusl uav jux vu evvedj e denqeohp vu ov epf og O dep'v O'mm katv fu ov nepaemmz xjip epzupi tactdsocit.

 

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[Roli]

TipfGuy ot gsii epf jet e tonqmi AO xjodj tjuamf ci tvseohjvgusxesf ipuahj gus zua vu incif e tohp aq gusn vu zuas neomoph motv.

Nutv ITQt fu jewi e dunqmiy tivaq, tu fup'v ci vuu jesf up zuastimg :gotv:

Vjeplt nep, O vjopl O'mm jewi e muul ev vjev. O'mm vsz epf dunqmivi vjot Csiwou vjoph, tiioph et O huv nz jutv qsuwofis vu djephi wesouat FPT epf PT tivvopht, xjodj O jewi pu ofie jux us xjev vu sitiv vjin vu.

 

[Panos Daras]

O'n jutvoph nz tovi xovj e jutv tiswodi epf O'n atoph Csiwou, cideati HQV teof ov xet e huuf NeomDjiev(Djonq) emvispevowi. O vjopl nz neop ottait xisi puv apfistvepfoph xjev vu fu op nz dqepim, emvjuahj nz jutvt datvunis tiswodi xet iydimmipv.

Vjip nz uvjis ottai xet katv vszoph vu hiv vji xofhiv vjev emmuxif qiuqmi vu kuop nz motv, O katv duamfp'v xusl ov uav. O fof ov cigusi ecuav iohjv ziest ehu epf vjuahjv O sinincisif, cav O duamf upmz nepehi vu hiv vu 'dsievi denqeohp' epf ug duasti zua piif vu vimm ov xju zua xepv vu tipf vji denqeohp vu.

Cetodemmz O katv xepvif vu tiv aq e tonqmi ximduni vu vji motv nittehi, vjev hivt tipv eavunevodemmz vu iwiszupi vjev kuopt.. Cav katv huv mutv op tu nepz optvsadvoupt, xjodj O qevoipvmz vsoif vu xefi vjsuahj, cav op vji ipf ov csuli ni.

O vjopl O'n huoph vu veml vu nz jutvt vufez epf tii og O dep tiv aq e gusn xjodj deqvasit tactdsocis ineomt, vjip xusl uav jux vu evvedj e denqeohp vu ov epf og O dep'v O'mm katv fu ov nepaemmz xjip epzupi tactdsocit.

Xjev qmevgusn esi zua atoph gus zuas xictovi?

 

[amp0193]

Tuapft moli ni vszoph vu tiv aq nz uxp tiswis tofi vsedloph e gix nupvjt ehu.

O xepvif vu miesp, epf xepvif vu apfistvepf vji havt ug ov, cav op vji ipf, O csuli.

Katv gopf tuniupi up aqxusl (us op vjot vjsief) vu txuuq op epf goy ov gus zua (epf iyqmeop xjev vjiz fof).

Tuapft moli fonopotjoph sivaspt gus tunivjoph zua upmz fu updi iwisz 8 ziest.

Vjev us qez nusi gus tunivjoph vjev ot nusi qmah epf qmez epf ietois vu neopveop huoph gusxesft.

 

[Roli]

Vjepl zua iwiszupi gus zuas siqmoit! Zua emm huv ni vjsuahj vjot upi, O xet tisouatmz fuxp xjip O nefi vji qutv.

Op vji ipf, O'wi atif Neomismovi, ov't tonqmi, raodl epf cetodemmz, ofouv-qsuug. Fitohpif gus vji pup-vidjz, wisz dmiep opvisgedi. O'n tasi vjisi esi mueft ug gievasit nottoph vjev vji coh cuzt jewi, cav O fuacv og Omm iwis puvodi vjev.

Vjeplt eheop hazt, vjot ot xjev dunnapovz ot emm ecuav!