LPPC
Bronze Contributor
User Power
Value/Post Ratio
85%
- Mar 6, 2016
- 394
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Hello people,
Yesterday and today have been emotionally difficult, a combination of disappointment and anger. I've been working hard on building this product (electric nail drill) on Amazon and yesterday I got a 2-star review saying:
''The electric plug is loose, has been like this from the start''.
I have several reasons to think that this particular competitor left this review, I don't think it's worth mentioning them.
Now in total I have 14 reviews with an average of 4.7 stars. What would you do in this situation? I know in the end it's my responsibility and decision, but I can always learn from others' viewpoints.
1) If I leave a bad review on his product page, then we both are equal again since now he doesn't have any reviews below 4 stars. But he might retaliate again which leaves me even further from home.
But also it might be a good way to scare him off from not doing it again. We never know how many bad reviews he is intending to leave. In this case it might be a good idea to leave the review on his page ASAP to let him know that I know what he is doing?
2) Should I start a new product page or leave it like this and focus on getting more (positive) reviews in general so that this particular negative review gets overshadowed?
Thanks in advance!
Yesterday and today have been emotionally difficult, a combination of disappointment and anger. I've been working hard on building this product (electric nail drill) on Amazon and yesterday I got a 2-star review saying:
''The electric plug is loose, has been like this from the start''.
I have several reasons to think that this particular competitor left this review, I don't think it's worth mentioning them.
Now in total I have 14 reviews with an average of 4.7 stars. What would you do in this situation? I know in the end it's my responsibility and decision, but I can always learn from others' viewpoints.
1) If I leave a bad review on his product page, then we both are equal again since now he doesn't have any reviews below 4 stars. But he might retaliate again which leaves me even further from home.
But also it might be a good way to scare him off from not doing it again. We never know how many bad reviews he is intending to leave. In this case it might be a good idea to leave the review on his page ASAP to let him know that I know what he is doing?
2) Should I start a new product page or leave it like this and focus on getting more (positive) reviews in general so that this particular negative review gets overshadowed?
Thanks in advance!
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