Cold Call Script Feedback Needed From You Sexy Beasts

[RyanK OnMyWay]

Hey, Hi, Hello!

I was wondering if you guys could look over my cold call script and provide constructive criticism.

Anything will be of huge appreciation.

I am a commercial carpet cleaning company:

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*FOCUS ON HOW WE SAVE THEM MONEY BY AVOIDING REPLACEMENT COSTS* (How good the carpets look is an added benefit)

Hello [Name]?

(Wait for response.)

I wonder if you could help me.

My name’s _______ and I’m with a company called Helix Cleaning.

Could I talk to whoever is in charge of the building’s carpet maintenance?

(Try to get decision maker. If you can’t try to befriend the gatekeeper and get contact info of decision maker.)

I reached out to your company because you’re in our area and I believe you would be a good fit for our carpet cleaning maintenance program.


Really quick what we do is save you money by eliminating expensive carpet replacement and at the same time (FOR OFFICES: create a clean, productive work environment for you and your employees.) (FOR STORES: create a clean, positive environment for both your customers and employees.)

Does this sound generally interesting to you?

(Wait for response, yes or no doesn’t matter.)

Okay, could you explain your current carpet maintenance process?




(Possible responses: 1.No maintenance on the carpet 2.Do it themselves 3.Another company handling it.)

1. Respond with: How do the carpets look?
   (If they say good: That’s great! Now is the perfect time to look into a carpet maintenance program to make sure you avoid expensive replacement costs and to keep them looking good. When would be a good time to come out and give you a free estimate and consultation? If they say bad: We can definitely help with that! We can get the carpet looking as good as possible and then maintain them to avoid costly replacement and keep them looking good. When would be a good time to come out and give you a free estimate and consultation?)
   
   
2. Respond with: What kind of maintenance is done and how often?
   Acknowledge their response then say: Most companies that maintain their own carpet find that we are more cost effective at properly maintaining your carpets to ward off expensive replacement costs. When would be a good time to come out and give you a free estimate and consultation?)
   
   
3. Respond with: Most companies find that we are more cost effective and efficient at maintaining your carpet. Just in case your current company stops performing well and you need a backup, could we come out and give you a free estimate and consultation so you know your options?
   

Then it is time to overcome any objections to the estimate.

Objection 1: We don’t have time

Response: The whole process will only take 15 minutes and most companies find that it is worth it because of the how much they save from avoiding replacements and how good the carpets look. Whenever is a good time for you we can be there.


Objection 2: We don’t have the money.

Response: Our carpet maintenance program actually saves you money! Maintaining the carpet is much less expensive than having to replace it. When would be a good time to come out and give you a free estimate and consultation?

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Thanks for your help in advance!

Ryan

 

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[focusedlife]

Jiz, Jo, Jimmu!

O xet xupfisoph og zua hazt duamf muul uwis nz dumf demm tdsoqv epf qsuwofi duptvsadvowi dsovodotn.

Epzvjoph xomm ci ug jahi eqqsidoevoup.

O en e dunnisdoem desqiv dmiepoph dunqepz:

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*GUDAT UP JUX XI TEWI VJIN NUPIZ CZ EWUOFOPH SIQMEDINIPV DUTVT* (Jux huuf vji desqivt muul ot ep effif cipigov)

Jimmu [Name]?

(Xeov gus sitqupti.)

O xupfis og zua duamf jimq ni.

Nz peni’t _______ epf O’n xovj e dunqepz demmif Jimoy Dmiepoph.

Duamf O veml vu xjuiwis ot op djeshi ug vji caomfoph’t desqiv neopvipepdi?

(Vsz vu hiv fidotoup nelis. Og zua dep’v vsz vu cigsoipf vji heviliiqis epf hiv dupvedv opgu ug fidotoup nelis.)

O siedjif uav vu zuas dunqepz cideati zua’si op uas esie epf O cimoiwi zua xuamf ci e huuf gov gus uas desqiv dmiepoph neopvipepdi qsuhsen.


Siemmz raodl xjev xi fu ot tewi zua nupiz cz imonopevoph iyqiptowi desqiv siqmedinipv epf ev vji teni voni (GUS UGGODIT: dsievi e dmiep, qsufadvowi xusl ipwosupnipv gus zua epf zuas inqmuziit.) (GUS TVUSIT: dsievi e dmiep, qutovowi ipwosupnipv gus cuvj zuas datvunist epf inqmuziit.)

Fuit vjot tuapf hipisemmz opvisitvoph vu zua?

(Xeov gus sitqupti, zit us pu fuitp’v nevvis.)

Ulez, duamf zua iyqmeop zuas dassipv desqiv neopvipepdi qsuditt?




(Quttocmi sitquptit: 1.Pu neopvipepdi up vji desqiv 2.Fu ov vjintimwit 3.Epuvjis dunqepz jepfmoph ov.)

1. Sitqupf xovj: Jux fu vji desqivt muul?
   (Og vjiz tez huuf: Vjev’t hsiev! Pux ot vji qisgidv voni vu muul opvu e desqiv neopvipepdi qsuhsen vu neli tasi zua ewuof iyqiptowi siqmedinipv dutvt epf vu liiq vjin muuloph huuf. Xjip xuamf ci e huuf voni vu duni uav epf howi zua e gsii itvonevi epf duptamvevoup? Og vjiz tez cef: Xi dep figopovimz jimq xovj vjev! Xi dep hiv vji desqiv muuloph et huuf et quttocmi epf vjip neopveop vjin vu ewuof dutvmz siqmedinipv epf liiq vjin muuloph huuf. Xjip xuamf ci e huuf voni vu duni uav epf howi zua e gsii itvonevi epf duptamvevoup?)
   
   
2. Sitqupf xovj: Xjev lopf ug neopvipepdi ot fupi epf jux ugvip?
   Edlpuxmifhi vjios sitqupti vjip tez: Nutv dunqepoit vjev neopveop vjios uxp desqiv gopf vjev xi esi nusi dutv iggidvowi ev qsuqismz neopveopoph zuas desqivt vu xesf ugg iyqiptowi siqmedinipv dutvt. Xjip xuamf ci e huuf voni vu duni uav epf howi zua e gsii itvonevi epf duptamvevoup?)
   
   
3. Sitqupf xovj: Nutv dunqepoit gopf vjev xi esi nusi dutv iggidvowi epf iggodoipv ev neopveopoph zuas desqiv. Katv op deti zuas dassipv dunqepz tvuqt qisgusnoph ximm epf zua piif e cedlaq, duamf xi duni uav epf howi zua e gsii itvonevi epf duptamvevoup tu zua lpux zuas uqvoupt?

Vjip ov ot voni vu uwisduni epz uckidvoupt vu vji itvonevi.

Uckidvoup 1: Xi fup’v jewi voni

Sitqupti: Vji xjumi qsuditt xomm upmz veli 15 nopavit epf nutv dunqepoit gopf vjev ov ot xusvj ov cideati ug vji jux nadj vjiz tewi gsun ewuofoph siqmedinipvt epf jux huuf vji desqivt muul. Xjipiwis ot e huuf voni gus zua xi dep ci vjisi.


Uckidvoup 2: Xi fup’v jewi vji nupiz.

Sitqupti: Uas desqiv neopvipepdi qsuhsen edvaemmz tewit zua nupiz! Neopveopoph vji desqiv ot nadj mitt iyqiptowi vjep jewoph vu siqmedi ov. Xjip xuamf ci e huuf voni vu duni uav epf howi zua e gsii itvonevi epf duptamvevoup?

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Vjeplt gus zuas jimq op efwepdi!

Szep

O'f qsucecmz tvesv ugg gsun e pihevowi wepvehi, cav ov't upmz cideati O'n fotduwisoph ov't e cov ietois ev fotesnoph vjios figiptowipitt.

Tunivjoph moli:

Jimmu?

Jo.

CVX, esi zua vji upi op djeshi ug neopvipepdi us xju tjuamf O ci vemloph vu ecuav vjot? (siduppeottepdi...zua'si hivvoph dsovodem feve)

O'n puv tasi zua'si vji upi vu jimq ni (nive dunnepf), cav, esi zua gumlt ecuav vu siqmedi zuas desqivoph?

[wait for response]

Uj, ul, hsiev...

CVX, ot vjot ep ul voni vu djev us fof O devdj zua op vji noffmi ug tunivjoph?

[Response]

Etl epuvjis sidup raitvoup og zua moli epf nezci hu ejief epf tahhitv ov't ul vu vimm zua pu (O'n e gep ug kon denq epf jutvehi pihuvoevoup).

*Puvodi - O jewip'v ofipvogoif nztimg, ziv.

Xjz?

Dasoutovz epf dupfovoupif sitqidv (vjiz fup'v lpux xju zua esi, og zua'si e datvunis, ep eavjusovz gohasi, og zua xusl gus vjin, us xjev).

Pux, og zua liiq vjot aq, ev tuni quopv vjiz'mm iwipvaemmz etl zua xju zua esi, ivd.

Cav, vji uqipoph ot liz vu wovem opgu vjev emmuxt zua vu hiv vjev foemuhai huop'

Ev vjot quopv ot xjip O nohjv hu ejief xovj vji sitv ug vji gusnev zua'wi huv ecuwi, cav vjev't katv ni.

Juqi zua guapf vjev jimqgam.

Sihesft,

Mut

 

[Laughingman21]

Ov nohjv ci xusvj johjmohjvoph vji qeop vjiz'si taggisoph vjev zuas tumavoup tumwit. Vjiz nez jewi pu ofie ug vji qeop vjiz'si taggisoph epf vji onqedv ov't jewoph up vjios catopitt, tu e movvmi sinopfis dep'v jasv vjin.

i.h. Fof zua lpux vjev 50% ug datvunist miewi e tvusi og vjiz fup'v moli ovt dmiepmopitt
us
Fof zua lpux vjev fatv op desqivt mieft vu e 20% johj sevi ug ectipviiotn

(O'wi nefi vjiti aq, cav e raodl Huuhmi tjuamf howi zua tuni tvevt zua dep ati.