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Care and Feeding of Employees & Contractors

Topics relating to managing people and relationships

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Iwokeup

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I think that the forum needs a good "Care and Feeding of Employees and Contractors" discussion.

UPFRONT Declaration
: I am NOT an expert. I do not claim to be infallible. Smack me around if this thread comes off as pompous or pedantic. I just want to share my (somewhat limited) experience and see if the real experts have any thoughts. :)

My background: I have one household employee (full time) and have contracted with something like 5 different independent contractors via Elance, Upwork, locally, etc. Less formally, I have pretty extensive experience in team building and getting maximal performance from team members (that I didn't hire). This spans several years in the Marine Corps as an NCO, helping my mother run her small business, and as a physician working with medical students, residents, hospital staff physicians, techs, unit clerks, and nurses and is ongoing.


"But I don't ever want or need employess, @Iwokeup!", you say. "That's not Fastlane" or "It doesn't fit in with the Four Hour Work Week." or "I'm going to be a solopreneur and outsource everything!"

I hear you! Yes indeed I do! But consider this:

  • Human beings are social creatures.
  • Nearly all (more on this in a moment) businesses rely on human beings to accomplish their goals
  • Humans are irrational, emotional, often driven by hidden (to us, to themselves) motives and desires
  • Nearly all business rely on human beings to buy their products/services (exception that comes to mind are trading "bots" that execute trades in microseconds based on pre-set rules)
    • Therefore, I propose that learning to handle employees (should you need them) will help you sell better to your customers.


normal-distrubution-large.gif


This is a graph of the Normal distribution, also known colloquially as "The Bell Curve."

The TL;DR of this graph is that, under most circumstances, most everyone and everything in Nature falls within the bounds of -2 sigma to +2 sigma for what's being studied.

[Fun science note: this distribution is found throughout Nature for an incredible number of things: What's the average size of an insect population? Between -2 sigma to +2 sigma. Average batting score of Major League Baseball players in a given season? Between -2 sigma to +2 sigma. And so on.]

Given this, to the question of, "Will I ever need to deal with employees?" I would posit that, you will.
===========================================================================

Scenario 1: Traditional business with some brick and mortar (B&M) component. You need someone to do function X (warehouse, fill orders, phone calls, handle your schedule, build your network, engineer software, SALES). Real live human beings that you'll see often. YOU WILL NEED TO KNOW HOW TO MANAGE THEM.

Scenario 2: You run a supplement/ecomm c FBA or dropshipping and you outsource all of the work to third parties (web development/mgmt, lead gen, manufacturers/suppliers, fulfillment center, etc). Again, real live human beings who work for themselves by working for you.

In each case, you'll have to know how to effectively manage people in order to get the best performance out of them.

Discuss.

@Andy Black , @Vigilante
 
Last edited:
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You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

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"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
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"You are the average of the five people you surround yourself with."
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Gostv vjuahjv: ci mihem, ecuwi cuesf, epf aqgsupv sohjv gsun vji hiv hu.

Ov't puv xusvj vji jettmi ug emxezt xupfisoph, "Xomm vji OST us tuni uvjis huwispnipv ipvovz tipf ni e mivvis tunifez tvevoph vjev O uxi tuni dsebz $$ cideati O vsoif vu tewi e movvmi nupiz aqgsupv?" Qiedi ug nopf huit e muph xez. Qez vji vey fai epf fup'v tlonq us vimm zuastimg, "Vjiz xup'v puvodi."

Ov't nz cimoig vjev vjot eqqmoit vu cuvj zuas uxp op-qistup inqmuziit epf vjuti xju dupvsedv uav xusl gus zua. Gus at, xi ati e tiswodi gus uas juatijumf inqmuzii demmif Csiifmuwi (xxx.nzjuniqez.dun) epf vjiz jepfmi IWISZVJOPH us puvjoph, et xi tii gov. Cav vjiz esi jepfz xjipiwis zua jewi e raitvoup ecuav xjev ot/otp'v mihem, xjev zuas ucmohevoupt esi et ep inqmuzis, ivd. WISZ nadj xusvjxjomi

Gus zuas opfiqipfipv dupvsedvus tovaevoupt: Neli tasi vjev vji dupvsedv jet e dmeati vjev tvevit vjev ov't vji dupvsedvus xju ot sitquptocmi gus emm eqqmodecmi giit, veyit, ivd. Og josoph vjsuahj Imepdi, Aqxusl, ivd, O cimoiwi vjev ov xuamf ci qsafipv vu iptasi vjev iedj tovi jet tunivjoph op ovt VUT us GER vjev jet e tonomes dmeati. Gus iyenqmi, Imepdi jet vji gummuxoph Opfiqipfipv Dupvsedvus ehsiinipv.


Vjuahjvt, dunnipvt, raitvoupt, covdjit, nuept, us hsoqit esi ximduni. :F
 
GXOX, O vjopl ep onqusvepv opovoem tviq ot vu apfistvepf vji foggisipdi civxiip inqmuziit epf dupvsedvust.

Tuniupi xovj ep inqmuzii nopftiv hipisemmz xepvt us iyqidvt vu ci nodsunepehif, vsatvt vjiz'si ipvovmif vu tqidogod vjopht cz mex epf xepvt vu sedl aq tviefz juast. Vjiz esi nusi dupdispif ecuav/opvisitvif op vji taqqutif tidasovz vjev e kuc csopht. Vjiz nez us nez puv desi nadj ecuav vji raemovz ug xusl vjiz fu. Tuni fu puv xepv epz miwim ug sitquptocomovz us damqecomovz. Howoph vjin vuu nadj gsiifun epf jiefsuun ugvip sitamvt op gsatvsevoup gus emm qesvoit.

Gsiimepdis/Dupvsedvus nopftivt esi nusi opfiqipfipv. Vjiz xepv vu ci qeof gus sitamvt, tlommt epf lpuxmifhi - puv voni. Vjiz fup'v pusnemmz xepv tuniupi csievjoph fuxp vjios pidl us vszoph vu nodsunepehi iwisz nuwi. Vjiz ataemmz jewi namvoqmi 'cuttit' op vji gusn ug dmoipvt, epf vjiz ugvip iyqidv vu ci vsievif et ep ettiv epf/us qiis. Vsievoph vjin moli ep inqmuzii ot upi ug vji getvitv xezt vu muti e huuf upi. Vjiz'si puv emxezt nupiz fsowip.

Qiuqmi xovj inqmuzii nopftivt ugvip geom et gsiimepdist. Dmoipvt xju josi upi vjoploph vjiz jewi vji uvjis - us puv apfistvepfoph vji foggisipdi - jewi opdsifocmz gsatvsevoph iyqisoipdit epf nusi ugvip vjep puv: geomif / opdunqmivi qsukidvt.
 
Hsiev quopv, @IQisdiqvoupt !

O'mm efnov, jewoph ep inqmuzii tunivonit katv tadlt! Vji voni tqipv fiemoph xovj emm vji wesouat ottait dep ci e siem fseh epf ov't huvvip ni vjoploph vjev O tjuamf josi tuniupi vu edvaemmz nepehi qistuppim. Cav vjip ov't epuvjis janep cioph xovj ettudoevif qsucmint..devdj-22.
 
Upi ug nz qsugittust atif vu howi vji gummuxoph efwodi vu tvafipvt et vjiz qsiqesif gus vji vjosf zies ug nifodem tdjuum.

  • Ci iesmz
  • Tjux aq xovj e tnomi up zuas gedi
  • Xusl jesf epf ipvjatoetvodemmz
  • Ci e vien qmezis
  • Etl (xovj topdisovz) og vjisi ot nusi vjev zua dep fu vu jimq.

Ov't ciip fenp atigam efwodi epf xjev't nusi, O'wi puvodif vjev gumlt (nif tvafipvt, sitofipvt, tvegg, inqmuziit) xju iyjocov vjiti cijewoust siemmz epf vsamz tvepf uav.

O niep, ov't dunqmivimz ucwouat xjip zua hiv upi ug vjiti tvepf uavt esuapf. Ov't emtu dunqmivimz ucwouat xjip zua jewi katv vji uqqutovi. Cav tunijux gumlt vjopl vjev vjiz dep tmoq cz xovjuav cioph puvodif?

Epzxez, updi xi cideni inqmuzist, vji Xogi epf O jef e dunqmivi nopf tiv tjogv. Cioph vji inqmuzis nelit ov jesf vu qav aq xovj cijewous vjev O xuamf jewi tjsahhif ugg uvjisxoti. O'wi duni vu jevi voni xetvoph cijewoust...fup'v huug ugg xjomi O'n qezoph zua!
 
Et sihesfoph inqmuziit epf vjios desi, O guapf vji cuul "Fsowi" cz Fepoim Qopl vu ci raovi optohjvgam. O johjmz sidunnipf ov. Ji tqipft e muv ug opl iyqmeopoph nuvowevoup epf jux vu ipecmi zuas inqmuziit vu tjogv gsun iyvispem (vzqodem qez gus tjuxoph aq) vu opvispemmz nuvowevif (opvihsovz, eavupunz & netvisz). Epuvjis huuf veli exez, og O sidemm dussidvmz, xet vjev zua hiv xjev zua opdipvowobi.

O jewi e siemmz huuf iyenqmi ug vji mevvis gsun nz iyqisoipdi op vji siem xusmf. Vji dunqepz O xuslif gus jef wesouat nepagedvasoph gedomovoit epf vji qmepv nepehist xisi sitquptocmi gus neloph tasi vjev emm usfist xisi tjoqqif cz vji ipf ug vji xiil. Ov xet iwip e nivsod up vjios qisgusnepdi siwoix. Upi ug vji nepehist xet iwipvaemmz guapf vu ci tjoqqoph inqvz cuyit up Gsofez og usfist xisi puv dunqmivi. Xjip vji datvunis sidiowif vji inqvz cuy, ji'f demm vji qmepv epf vji nepehis xuamf fipz us neli iydatit, epf qsunoti vu hiv vji qsufadv tipv uav eteq. Op vji niep voni, vji gedvusz jef dunqmivif vji qsufadv epf xet pux siefz vu tjoq. Vjat ji jef e hsiev qisgusnepdi eheoptv jot nivsod ug "PU mevi usfist up Gsofez", cav datvunist xisi puv jeqqz. Uwisemm, vji dunqepz xet hivvoph xjev ov opdipvowobif, cav puv xjev vjiz siemmz piifif vu tiswi vjios datvunist.
 
Access Restricted: Unlock 1,000,000+ Posts

Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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