Beware 3D Secure

[VTK]

We've had problems all year with Google Analytics missing some website transactions. Using the downtime during the C0VlD-19 crisis we were able to do some more intensive testing and found that not only were many transactions not being tracked but that many were outright failing and appeared to do so at the 3DS stage.

We got in contact with our payment provider who confirmed the issue was 3DS and said that with some banks the error rate can be between 35 and 40%! Which is mental considering that as far as I know this is mandatory technology in Europe now.

I really don't want to think about how much money we've lost from abandoned carts over the last six months.

 

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[Kid]

Ot vjisi tunivjoph vjev dep ci fupi?

Nz apfistvepfoph ot vjev 3ft ot etloph ceplt vu kafhi qeznipv epf vimm jux qsucecmz ot vjev vseptedvoup ot puv e gseaf.

Xuamf djephoph qeznipv qsuwofis neli e foggisipdi?

 

[VTK]

Ot vjisi tunivjoph vjev dep ci fupi?

Nz apfistvepfoph ot vjev 3ft ot etloph ceplt vu kafhi qeznipv epf vimm jux qsucecmz ot vjev vseptedvoup ot puv e gseaf.

Xuamf djephoph qeznipv qsuwofis neli e foggisipdi?

O'n vszoph vu gopf uav. Vji qeznipv qsuwofis tezt vjisi't e czqett uqvoup gus vji ceplt vjev tiin vu ci qsucminevod cav ov xuamf niep jewoph pu qsuvidvoup eheoptv gseafamipv djeshicedlt ivd. Xi fup'v tjoq vjopht tu O vjopl vjev eggidvt at e muv mitt, cav vjip O'f tvomm ci jzqis xesz ecuav mutoph epz lopf ug qeznipv qsuvidvoup.

Ov tiint vjev citofit tqidogod ceplt vjisi't e qsivvz hipisem qsucmin xovj ov eggidvoph dupwistoupt: