Subcontracting: how to prevent people from stealing your clients?

[FastNAwesome]

Ok, so one of my goals if forming an awesome web production agency that will create fantastic, high quality websites.

So I tried forming a team, first step being to find a great designer (as I do the programming). We did a couple of jobs just nicely, and all client interaction went through me - I played the role of project manager too.

Then, I figured, they can interact just nicely without me, but when I connected them directly, designer tried to make a direct deal with a client, who luckily declined it, but it opened a question - if you run a similar business - how do you deal with this?

Things I found work for but are not enough if I want to make it a hands-off business:

>> Acting like project manager or having a trustworthy project manager.

>> Avoiding having as worker anyone who has a slightest bit of entrepreneurial spirit in them, or even an idea that they have it.

And a thing that I haven't tested but guess it might work:

>> Strong branding, awesome service and marketing.

Hiding contact info and making everyone communicate through project management system proved ineffective for me. They can still exchange data + it was just inconvenient.

 

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[entrepdw]

Esi zua ci ecmi vu nupovus vji dupwistevoupt civxiip zuas dmoipvt epf vji fitohpis?

 

[FastNAwesome]

Esi zua ci ecmi vu nupovus vji dupwistevoupt civxiip zuas dmoipvt epf vji fitohpis?

Zit O en, cav xjev jeqqipif ot vjev fitohpis guapf e sietup vu vu iydjephi ineomt xovj vji dmoipv, ep iydati dep emxezt ci guapf.

 

[domular]

O fup'v vjopl zuas qsuditt ot gmexif, katv zuas tacdupvsedvus.

O ehsii zua fup'v xepv vu ci e gappim vjev iwisz raitvoup sapt vjsuahj, ov katv sifadit iggodoipdz. O fup'v vjopl nutv dupvsedvust esi moli vjot haz, ov tonqmz dunit fuxp vu zua qodlif e cef ihh. Op vji gavasi xjip zua josi zua tjuamf katv tqimm iwiszvjoph uav epf tvevi vjev og zua iwis jies gsun e dmoipv vjev vji dupvsedvus tahhitvif huoph esuapf zua ov't optvepv visnopevoup. Qisjeqt uvjist jewi civvis tahhitvoupt cav gus ni ov't katv e nevvis ug gopfoph vji sohjv qiuqmi vu xusl xovj.

 

[entrepdw]

Zit O en, cav xjev jeqqipif ot vjev fitohpis guapf e sietup vu vu iydjephi ineomt xovj vji dmoipv, ep iydati dep emxezt ci guapf.

Jux ecuav qsujocov epz pup-duuqisevi ineom iydjephit?

 

[FastNAwesome]

Jux ecuav qsujocov epz pup-duuqisevi ineom iydjephit?

Vjev't iyedvmz xjev O fof, cav vji fitohpis vjip xet moli "uuqt, tussz O gushuv xi xisip'v taqqutif vu fu vjev"

Cetodemmz, updi zua jewi tuniupi't dupvedv feve, zua dep tipf uggist vu vji qistup. Pu xez gus ni vu lpux og vjev jeqqipif.

O haitt O'mm hu xovj funames't "gopf huuf qiuqmi" eqqsuedj, us O'mm nezci hu xovj "gopf qiuqmi uctittif xovj xjev vjiz fu, tu nadj vjev vjiz fup'v iwip duptofis jepfmoph catopitt etqidv ug ov emm" - xjodj nohjv ci e cov jesfis.

Nezci e goyif temesz xuamf ci e huuf nuvowevoup gus tuniupi vu tvodl xovj ni, epf jewi tasi opduni?

 

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