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I have a goal but I am at a particular road block.
Currently, I am the "manager" of valet parking at one of the biggest hotels on the east coast. While working here, I have noticed the pain points within the realm of valet parking. People complain about all types of shit: someone moved their seat, car takes too long to be retrieved, price is too high, etc.
From almost two years of experience with this role, my logical guess is that the steep price of valet parking is what there could be a viable solution for. It's 50 bucks a night to park. Whenever I say that to a guest, I always inform them that they have in and out privileges and access to their car whenever. Still, some guests DONT GIVE A SHIT: 50 bucks a night to park is just ridiculous. I would say about 3 out of 10 guests have an issue with the price. Out of the 1400 room hotel that's around 420 people who have an issue with the price of parking (assuming the hotels full).
Next....I explain the options:
1. Self park for $36 w/ no in and out privileges. Directly across the street.
2. Self park around the corner for $30 bucks w/ no in and out privileges.
Half of the time they shrug, wave their hand and say...."psshhh....I'll valet." The price difference is not great enough to park across the street, without in and out privileges, and no convenience of someone bringing your car right up to you. The other half of the time they obviously choose one of the 2 options that I propose.
The thing is...I'm not aware of ALL the self parking in that area, especially in regards to price. And there are TONS. Those two I mentioned are the ones where I know price and location. For most guests, (7 out of 10) convenience trumps price. For the other 3 out of 10 people, they are willing to park elsewhere ESPECIALLY if the price difference is substantial.
Would an app that directs you the nearest, cheapest parking fulfill this need?
Does anyone have a good angle to approach this from?
Been thinking about this for weeks...
Any comments would be much appreciated.
Currently, I am the "manager" of valet parking at one of the biggest hotels on the east coast. While working here, I have noticed the pain points within the realm of valet parking. People complain about all types of shit: someone moved their seat, car takes too long to be retrieved, price is too high, etc.
From almost two years of experience with this role, my logical guess is that the steep price of valet parking is what there could be a viable solution for. It's 50 bucks a night to park. Whenever I say that to a guest, I always inform them that they have in and out privileges and access to their car whenever. Still, some guests DONT GIVE A SHIT: 50 bucks a night to park is just ridiculous. I would say about 3 out of 10 guests have an issue with the price. Out of the 1400 room hotel that's around 420 people who have an issue with the price of parking (assuming the hotels full).
Next....I explain the options:
1. Self park for $36 w/ no in and out privileges. Directly across the street.
2. Self park around the corner for $30 bucks w/ no in and out privileges.
Half of the time they shrug, wave their hand and say...."psshhh....I'll valet." The price difference is not great enough to park across the street, without in and out privileges, and no convenience of someone bringing your car right up to you. The other half of the time they obviously choose one of the 2 options that I propose.
The thing is...I'm not aware of ALL the self parking in that area, especially in regards to price. And there are TONS. Those two I mentioned are the ones where I know price and location. For most guests, (7 out of 10) convenience trumps price. For the other 3 out of 10 people, they are willing to park elsewhere ESPECIALLY if the price difference is substantial.
Would an app that directs you the nearest, cheapest parking fulfill this need?
Does anyone have a good angle to approach this from?
Been thinking about this for weeks...
Any comments would be much appreciated.
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