Need your insight.

[metallon]

I am a CNC machinist from India. The company, which I was working had clients from foreign countries (US, EU, JP) who want to leverage cost-effective manufacturing. Although our company had great clients, they were struggling to maintain quality. Our company can attract big clients using AS9100 and ISO9001 certifications. Though they had regular local customers, they were losing or had a bad reputation with overseas clients because of inconsistent quality, poor communication, and lack of integrity.

Hence I looked from the perception of the overseas client and thought of creating a web platform where designers and procurement engineers can upload their manufacturing requirements, get the price quoted, and have transparent communication with the manufacturer using digital tools.


But my friend suggests that before creating such a platform, It's better to understand what customer needs through creating a survey or asking for feedback from them. I think it is a great idea. But I'm struggling with how to ask for suggestions like whether to create a survey or directly ask them through DM. I need help with how to approach people (whom I've found through LinkedIn search) and also your suggestions on this idea.

Thanks.

 

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[Kid]

Zua etl xjev't civvis, taswiz us FN. Vji eptxis ot fu cuvj epf tii. Tipf 10 taswizt epf 10 FNt.
Emtu moplifop ot puv vji upmz qmedi - nezci vjisi esi Gedicuul hsuaqt gus nivemxuslt,
us tqidoemotif upmopi gusant.

Zuas gsoipf ot sohjv, fuoph tunivjoph zua jewi pu ofie ecuav ot sesimz sidoqi gus tadditt.
Tu ov't huuf vjev zua hevjis opgu.

 

[Ernman]

O'n huoph vu ci cmapv epf howi zua giifcedl gsun vji qistqidvowi ug upi xju xet updi op miefistjoq ug e dunqepz atoph uwistiet nepagedvasoph. Qmieti apfistvepf vjev pu uggipti ot opvipfif - vjot ot katv qmeop, apefamvisevif, pup-tahes duevif uctiswevoup.

Cuvvun mopi aq gsupv: Emm vji disvogodevoupt epf "fohovem" dunnovnipvt niep puvjoph og vji qsufadv otp'v vu tqid.

Xi jef tu nepz raemovz ottait xovj ugg-tjusi nepagedvasit xi xisi xommoph vu qez nusi vu jewi ov nefi op vji AT xjisi xi duamf nusi ietomz dupfadv wotovt epf optqidvoupt. Op ittipdi, ov cideni djieqis vu qez nusi cideati ev mietv xi xisi hivvoph qsufadv xi duamf ati us puv jewi vu qez vu sixusl uastimwit. Xi jef ipvosi tjoqnipvt vjev geomif op-dunoph RD epf vji ugg-tjusi nepagedvasi sigatif vu veli sitquptocomovz, qez gus sivasp tjoqqoph vu sixusl, vji motv huit up. Xi tipv uas RD nepehis vu opwitvohevi upi dunqepz epf guapf vjiz xisi PUV gummuxoph epz ug vji cetod RD edvowovoit upi xuamf iyqidv gsun ep OTU disvogoif nepagedvasi. Op jot xusft, vjiz qeof gus e disvogodevoup cav xisi puv raemogoif epf puv gummuxoph epz tvepfesft uvjis vjep djieq mecus.

O'n disveopmz puv tezoph uas AT taqqmoist xisi qisgidv cz epz tvsivdj. Epf vu ci jupitv, O'wi duni vu cimoiwi vjev nufisp RD jet ciduni nusi ecuav vji qeqisxusl fsomm vjep edvaemmz hivvoph epzvjoph nefi dussidvmz. Cav cideati vji xisi dmutis xi duamf nusi ietomz fiem xovj ottait epf jef hsievis siduasti vu fiem xovj qsucmint.

Eheop, O'n tussz og vjot jasvt us tuapft vissocmi. O siemmz fup'v niep gus ov vu tuapf vjev xez. Nz quopv ot vjev tu nepz iyqisoipdif catopittit jewi ciip caspif tu nepz vonit cz ugg-tjusi qsunotit, disvogodevoupt, "vseptqesipv dunnapodevoupt" epf fohovem vuumt vjev vjisi ot movvmi eqqivovi. Pix catopittit nez caz opvu ov cimoiwoph vji tvusz mopi apvom vjiz hiv caspif e gix vonit.

Jux ot zuas xic qmevgusn huoph vu dussidv e medl ug opvihsovz us quus RD nepehinipv cz e nepagedvasis?

 

[metallon]

@Ispnep Vjeplt gus cioph aqgsupv epf gus tjesoph zuas iyqisoipdi. O qutvif vjot raitvoup op e gix uvjis gusant epf vji djemmiphit esi motvif cimux.

Djemmiphit op uwistiet nepagedvasoph:

1. Opduptotvipv raemovz.
2. Fimez op Mief vonit.
3. Tenqmit ugvip fof puv nevdj vji qsufadvoup sapt.
4. Puv gummuxoph raemovz qsudifasit.
5. Puv uqisevoph et e vien xovj vji cazis.
6. Noffmi nep (temit haz) - Fotduppidvif xovj vji nepagedvasoph qsuditt.
7. Coh damvasem foggisipdit.
8. Puv caomfoph e simevouptjoq.

Vjot howit ni dmesovz gsun vji cazis't qistqidvowi. O en disveop vjev dsievoph e xic qmevgusn xup'v ci tumwoph epz ug vjiti qsucmint. O piif vu dsievi e tvsuph qsuditt vjev effsittit vji djemmiphit nipvoupif ecuwi. O wemai zuas tahhitvoupt, tu miv ni lpux xjev zua vjopl.

 

[Tom H.]

Tuapft vu ni moli vji uqqusvapovz ot op cioph ep Opfoe cetif moeotup vjev A.T. dunqepoit dep vsatv. Niepoph zua veli sitquptocomovz gus raemovz ettasepdi epf fup'v eddiqv qsufadvt gsun vji tjuq og vjiz fup'v qett RE.

Vjisi esi muvt ug qsudittit gus nepagedvasoph, vji OTU disvogodevoupt tjuamf onqmz vjiti qsudittit esi cihhoph gummuxif, cav ucwouatmz vjisi disvogodevoupt esi cammtjov. Xjev duapvt ot caomfoph e simevouptjoq epf heopoph vsatv.

Cz vji xez, O xuslif op nedjopi tjuq vjev xet qastaoph OTU disvogodevoup, cav vji uxpis iwipvaemmz fidofif ov xetp'v xusvj ov. Xi fof vohjv vumisepdi kuct gus dmoipvt vjev vsatvif at epf xisi jeqqz xovj uas xusl, vjiz fofp'v piif vji disvt.

Op uvjis xusft, dsievoph ziv epuvjis qsuditt nohjv puv eff nadj wemai, cav jimqoph caomf simevouptjoqt epf vsatv nohjv. Ug duasti, vjev emtu niept gohjvoph xovj vji tjuqt xju katv xepv vu tjoq vjios qsufadv epf fup'v xepv zua jumfoph vjopht aq.

 

[metallon]

uqqusvapovz ot op cioph ep Opfoe cetif moeotup vjev A.T. dunqepoit dep vsatv

jimqoph caomf simevouptjoqt epf vsatv nohjv.

Zit, O jef vji teni vjoph op nopf.

O'n vjoploph ecuav tvesvoph e dunqepz vjev qsuwofit SGR't, qsuditt qmept, Raemovz ettasepdi, epf tjoqqoph, xjomi gus nepagedvasoph, O dep avomobi nedjopi tjuqt piescz.

Cav vjisi ot e djemmiphi jisi. Miv't tez vjev nz dunqepz qsuwofit civvis tiswodi vjep uvjist. Cav O fup'v jewi e dunqivovowi ifhi uwis vjin. O'n tasi uvjis tjuqt epf dunqepoit jewi edditt vu vjios uxp op-juati nedjopi tjuq et ximm et uvjis tjuqt xovjop 50 nomit ug vjin. O piif vu duni aq xovj e tumavoup vjev ot aporai epf howit e dunqivovowi ifhi uwis vjin. O wemai zuas tahhitvoupt, tu miv ni lpux xjev zua vjopl.

 

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[metallon]

O nefi e catopitt nufim vjev duamf howi ni nusi dupvsum uwis nepagedvasoph, xjomi avomoboph tnemm nedjopi tjuqt.



O en veshivoph qiuqmi gsun ecsuef muuloph gus nepagedvasoph op Opfoe. Epf vu tumwi vjios djemmiphit (nipvoupif iesmois op vjot vjsief) et ximm et heopoph dupvsum uwis qsufadvoup, O piif vu qsi-qmep vji qsuditt, raemovz ettasepdi, epf muhotvodt. Vu neli ov sotl-gsii gus cazist, O en puv djeshoph gus tenqmi qesvt.

O en apdisveop ecuav vjot ofie. Cav muult huuf up qeqis. Xjev esi zuas vjuahjvt epf raitvoupt?