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EXECUTION IT company in progress

Wiezel

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I've created my own IT company on 11/14/2018.
I don't have any degree in IT nor a certificate.

My interest in computers, software and hardware has always been big and that's I want to build my own company offering the following services;
  • Installing software
  • Installing hardware
  • Diagnosis
  • Back up creation
  • Computer security
  • Removing viruses and malware
  • Datarecovery
  • Replacement of defective parts
  • Cleaning the computer (dust etc.)
  • New computers and peripherals
  • Service at home/office
  • Hardware advice
  • Remote assistance
  • Adjust and strategically build a network
Currently searching for a market to hit, B2B is the most interesting.
Since this is kinda hard to enter (companies with own IT department) I'm focussing on local start up companies and small/medium companies.

I want to hire people as soon as possible to do the work so I can focus on marketing and business expanding. Not sure if I want to hire someone for a normal salary or make use of students or work on project base.


If you have any tips, recommendations or something I'm doing wrong or can be done better.
Please let me know!
 

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Last edited:

Akeem

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You say you're going to go for the B2B model and in particular, small companies/startups but have you thought about the average person? A working-class 30 year old or a pensioner who wants faster access to the internet? If it's a no, why? Or rather, how can you overcome that obstacle and also aim it at the everyday person.

A bigger market may mean a wider range of competition but it also means you have a larger target audience and more potential customers, which is a good thing.
 

Jeff Noel

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You say you're going to go for the B2B model and in particular, small companies/startups but have you thought about the average person? A working-class 30 year old or a pensioner who wants faster access to the internet? If it's a no, why? Or rather, how can you overcome that obstacle and also aim it at the everyday person.

A bigger market may mean a wider range of competition but it also means you have a larger target audience and more potential customers, which is a good thing.
Faster Access to Internet is not achieved by calling an independant IT Tech/firm, but by calling your ISP.

I would suggest offering B2C computer training. It's something that every city, small or big, needs. People are eager to learn more about how to use their device... most people are using Internet everyday and don't even know what an address bar is. Don't get me started on teaching people what and where the Start menu is, by phone. :rofl:

I've been on the edge of offering those services in my town.
 

RazorCut

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Not sure if I want to hire someone for a normal salary or make use of students
What makes you think a student would have the right skill set? I studies business information technology (major) and computing (minor) at Uni. They teach you theory not practicality. I always build my own PC's but I was doing that before I went to uni.

The computer training sounds a more useful niche. Especially B2C. You are young and inexperienced with no track record so you would have a hard time getting into companies. And also you could wreak havoc with their systems so probably best to stay clear.

There is big scope for training people who have a hard time keeping up with technology. I recently had to train someone to crop and resize images so they could upload images to their website that had been built for them. She had been shown previously but wasn't sure and didn't fancy the 40 mile round trip to their offices for more training. I refused payment but one hour could easily have been £40.

I used to get called in all the time by friends and family (and friends of family) to problem solve their PC issues. One time 3 people had already been to see a chap who's copy of MS Word had 'been corrupted' as all the menu's had disappeared.

The 3 'experts' said he would have to reinstall the program as it was corrupted but, as he didn't have the disks, they couldn't help. When I went to see him I had it fixed within 2 seconds of the program opening (it was in full screen mode, what would be like read mode today).

He had inadvertently hit the F function key which acted as a toggle switch to hide all the menus. I just hit the F key to put it into normal mode when it opened, not for one moment thinking that was the issue, and then asked him what the problem was.

He was totally amazed and I was totally speechless when I found out that 3 IT guys (and several family members) couldn't fix it.

So this just goes to show the level of training doesn't have to be high. Just competent.

If you really want to go the B2B route you could specialise. Say teaching small businesses how to use Wordpress. Teaching the same businesses basic marketing techniques.
 

Akeem

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Faster Access to Internet is not achieved by calling an independant IT Tech/firm, but by calling your ISP.
That isn't what I meant. You ever had a slow-a$$ computer and opened up your browser, only to be met by an even slower internet connection? More often than not, it's not your ISP's problem but yours because you have a shit ton of files and probably a few viruses laying about.

Independent IT firms can deal with that by organising and clearing up data, reformatting hard drives and reinstalling up-to-date drivers and possibly increasing RAM.
 

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