I Was Smacked in the Face by a Lack of Control

[Charnell]

As some of you may know, I'm in school and have an ebook operation as a primary means of gaining money to fund bigger and better things.

tl;dr: Someone got into my Amazon account, lost access for a week.

Last Sunday, at 2:16 in the morning, I get an e-mail notification from Amazon saying the changes on my account have been successfully applied.

Oh shit.

The changes to your e-mail address have successfully applied.

Double oh shit.

This week has been absolutely bogus.
Calling Amazon every other day, getting the unintentional runaround. Finally, after a week, I finally get access back to my account. Sales shrunk in that week of not putting anything about. Luckily, the one that compromised my account only tried to refund the phone I bought for a refund. Amateur...

Holy shit if that wasn't an eye opener for having a lack of control. One password getting cracked and suddenly I'm potentially out thousands of dollars. This was a pretty small event in the grand scheme of things, but now I further understand the necessity of control.

Luckily, I started creating a load of content for my new website, so that's a plus-side.

 

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[eqttrdr]

didnt know amazon had a phone number... even with all my business dealings with them I could never find one. Always had to email them/open support ticket

 

[Ma Co]

Did you make sure your computer is "clean"? Someone might have hacked your email account.

 

[Digamma]

This is not "lack of control" as in not controlling your business.
It could have happened with your bank account, your hosting, whatever service you use.

 

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