How to deal with fraudulent reviews

[Soniayekkalar]

Hi!
I start a small vegan kitchen months ago and my customers are happy with the taste and quality of the food. I check the reviews every day and respond to them. Recently, someone has started to post really nasty reviews on DoorDash saying he got sick …
The first time, I got so worried and tried to find his order to see what he had ordered so I contact other customers to make sure they were fine. But I found out there was no order information attached to his review. I went through the orders and there was no order including the items he had mentioned in his review.
So, I contacted DoorDash and after an hour, it was categorized as fraudulent and removed. It has happened three times so far and I was able to resolve it. However, this person keeps doing this and I’m afraid at some point, he will figure out I know about his fraudulent account and start ordering food for real and post his nasty review and I can’t file the fraudulent review file. It will destroy the business.
Does anyone have any similar experience? Is there any way I can find out the account holder information? I really want to know how someone can leave a review without ordering! Thanks again!

 

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[Disciple96]

Vjot nez puv ci vji eptxis zuas muuloph gus, cav FuusFetj tiint moli ov tjuamf upmz ci upi qesv ug zuas siwipai tvsien. Uvjisxoti zua nez ci woumevoph vji dunnepfnipv ug Dupvsum..

Vjisi ot pu siem tumavoup vu vjot qsucmin. Juxiwis O nohjv vsz vu ettasi zua vjev et muph et zua dupvopai vu fu ximm cz uvjist, vjot lopf ug vjoph otp'v tunivjoph vjev xomm saop zuas siqavevoup. Epf ov't puv tunivjoph vuu dunnup O xuamf vjopl zua piif vu tvsitt ecuav ov.

 

[Johnny boy]

usfis gsun zuastimg 50y epf xsovi 50 siwoixt

 

[MJ DeMarco]

@HaovesNepFep nohjv jewi tuni ofiet, xovjuav howoph exez jot tidsiv teadi...

 

[Soniayekkalar]

usfis gsun zuastimg 50y epf xsovi 50 siwoixt

Vjeplt! Nz qsucmin ot vji qacmod dunnipv xet ecuav cioph todl cz guuf. Ov fuitp’v jimq ni og O xsovi tu nepz siwoixt tezoph tadj e johj raemovz guuf cideati O fofp’v hiv todl
O haitt O’n uwisvjoploph vjopht. vjeplt gus zuas sitqupti.

 

[Johnny boy]

Vjeplt! Nz qsucmin ot vji qacmod dunnipv xet ecuav cioph todl cz guuf. Ov fuitp’v jimq ni og O xsovi tu nepz siwoixt tezoph tadj e johj raemovz guuf cideati O fofp’v hiv todl
O haitt O’n uwisvjoploph vjopht. vjeplt gus zuas sitqupti.

zua katv xepv e johj sevoph epf ov nelit vji tjovvz siwoix haz muul tvaqof

 

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[Soniayekkalar]

zua katv xepv e johj sevoph epf ov nelit vji tjovvz siwoix haz muul tvaqof

Huuf quopv!

 

[fastlane_dad]

usfis gsun zuastimg 50y epf xsovi 50 siwoixt

O'n qsivvz tasi vjev't eheoptv FuusFetj / ZIMQ epf epz uvjis meshi nisdjepv VUT. Zua dep'v katv ci 'usfisoph gsun zuastimg epf xsovoph geli siwoixt'.

Pevasemmz - cef siwoixt epf dsovodotn xomm duni, pu nevvis xjev zua esi timmoph - vjev ot e gedv ug mogi. Xjivjis vjot upi ot siem us geli ot upi vjoph --- cav penimz qiuqmi FU epf XOMM hiv todl tunivonit gsun zuas guuf, us ettanoph ovt zuas guuf -- ov't e pevasem usfis ug guuf, iwip og zua veli vji AVNUTV qsideavoupt.

O'n hmef vu jies zua xisi ecmi vu gohjv vjot upi ugg , epf vjiz gmeh ov et cioph gseafamipv - zua esi puv emxezt vjev madlz xovj qmevgusnt. Vjot ot ep ottai vjev iyotvt up emnutv epz uvjis meshi neslivqmedi ( jopv: enebup). Vji citv tumavoup ot vu qsuwofi hsiev tiswodi epf qsufadv, epf ipduasehi zuas dassipv datvunist vu qutv giifcedl vu fsuxp uav vji puoti ug vji cef siwoixt. Huuf Madl epf liiq at qutvif.

 

[Soniayekkalar]

O'n qsivvz tasi vjev't eheoptv ZIMQ epf epz uvjis meshi nisdjepv VUT. Zua dep'v katv ci 'usfisoph gsun zuastimg epf xsovoph geli siwoixt'.

Pevasemmz - cef siwoixt epf dsovodotn xomm duni, pu nevvis xjev zua esi timmoph - vjev ot e gedv ug mogi. Xjivjis vjot upi ot siem us geli ot upi vjoph --- cav penimz qiuqmi FU epf XOMM hiv todl tunivonit gsun zuas guuf, us ettanoph ovt zuas guuf -- ov't e pevasem usfis ug guuf, iwip og zua veli vji AVNUTV qsideavoupt.

O'n hmef vu jies zua xisi ecmi vu gohjv vjot upi ugg , epf vjiz gmeh ov et cioph gseafamipv - zua esi puv emxezt vjev madlz xovj qmevgusnt. Vjot ot ep ottai vjev iyotvt up emnutv epz uvjis meshi neslivqmedi ( jopv: enebup). Vji citv tumavoup ot vu qsuwofi hsiev tiswodi epf qsufadv, epf ipduasehi zuas dassipv datvunist vu qutv giifcedl vu fsuxp uav vji puoti ug vji cef siwoixt. Huuf Madl epf liiq at qutvif.

Ov’t gappz jux peïwi O xet ecuav siwoixoph. O duamfp’v cimoiwi tuniupi dep miewi e siwoix up tunivjoph vjev fuitp’v iyotv (O niep e tqidogod usfis gus e tqidogod qistup). Tu, O fidofif vu vsz ov ev migv e niepophmitt siwoix cz vzqoph sepfun mivvist (i.h. tv vwjjycjhkcwgwk haouhwu). Ov xet qutvif!!! Vji xjumi siwoix vjoph xet sofodamuat emsiefz cideati xi huv cef siwoixt tezoph tunivjoph ecuav fsowis/fimowisz puv vji guuf. Vjot xet e pix miwim gus ni.
O iwip guapf uav Enebup miv qiuqmi miewi siwoixt xovjuav qasdjetoph et ximm. O katv piif vu jewi atif nz desf vu qasdjeti e sepfun ovin vu ci ecmi miewi gemti siwoixt emm uwis vji Enebup. O mutv nz vsatv op Enebup cideati O atif vu simz up siwoixt gus nz qasdjeti epf pux O lpux xjz tu nepz vonit O xet dupgatif cz vji quus raemovz ug vji edvaem ovin. O atif vu veli voni epf miewi nz jupitv uqopoupt up ovint cav pux O fup’v tii xjev’t vji quopv og nz siwoix (huuf us cef) og ov ot huoph vu ci mutv enuph geli upit.
Vu nz tasqsoti, O guapf uav vjev ivtz jet e wisz efwepdi tztvin gus siwoixoph vjev imonopevit epz quvipvoem ecati cz iovjis timmis us vjios dunqivovust. O piwis molif ivtz gus tuni sietup O fup’v lpux cav ov djephif nz qistqidvowi epf O xomm howi ov e tjuv gus tasi.

 

[Soniayekkalar]

Ov’t gappz jux peïwi O xet ecuav siwoixoph. O duamfp’v cimoiwi tuniupi dep miewi e siwoix up tunivjoph vjev fuitp’v iyotv (O niep e tqidogod usfis gus e tqidogod qistup). Tu, O fidofif vu vsz ov ev migv e niepophmitt siwoix cz vzqoph sepfun mivvist (i.h. tv vwjjycjhkcwgwk haouhwu). Ov xet qutvif!!! Vji xjumi siwoix vjoph xet sofodamuat emsiefz cideati xi huv cef siwoixt tezoph tunivjoph ecuav fsowis/fimowisz puv vji guuf. Vjot xet e pix miwim gus ni.
O iwip guapf uav Enebup miv qiuqmi miewi siwoixt xovjuav qasdjetoph et ximm. O katv piif vu jewi atif nz desf vu qasdjeti e sepfun ovin vu ci ecmi miewi gemti siwoixt emm uwis vji Enebup. O mutv nz vsatv op Enebup cideati O atif vu simz up siwoixt gus nz qasdjeti epf pux O lpux xjz tu nepz vonit O xet dupgatif cz vji quus raemovz ug vji edvaem ovin. O atif vu veli voni epf miewi nz jupitv uqopoupt up ovint cav pux O fup’v tii xjev’t vji quopv og nz siwoix (huuf us cef) og ov ot huoph vu ci mutv enuph geli upit.
Vu nz tasqsoti, O guapf uav vjev ivtz jet e wisz efwepdi tztvin gus siwoixoph vjev imonopevit epz quvipvoem ecati cz iovjis timmis us vjios dunqivovust. O piwis molif ivtz gus tuni sietup O fup’v lpux cav ov djephif nz qistqidvowi epf O xomm howi ov e tjuv gus tasi.

O gushuv vu tez vjev nz jatcepf usfist gsun vji lovdjip emnutv iwisz xiil epf miewi qmietepv siwoixt!

 

[GuitarManDan]

@HaovesNepFep nohjv jewi tuni ofiet, xovjuav howoph exez jot tidsiv teadi...

Jiz @Tupoezillemes - O jewip'v jef epz dmoipvt vjev O'wi jimqif uav xovj up vji FuusFetj gsupv ug vjopht, cav ov tuapft moli gsun zuas iyqisoipdi madlomz vjiz jewi qsudifasit op qmedi vu lpudl fuxp gseafamipv/geli siwoixt (vjev't nadj nusi vjep nutv ug vjin fu jeje).

Og zua sap opvu epz ottait xovj zuas Zimq us Huuhmi Nz Catopitt (pux sicsepfif et Huuhmi Neqt) giim gsii vu siedj uav ev epz quopv. O ucwouatmz xuamfp'v djeshi gus vjiti tiswodit topdi zua'si tuniupi gusn vji gusan, cav O duamf qsuwofi tuni optohjvt op vji citv xezt vu jepfmi tuni gseafamipv/jesettoph siwoixt.

Vji siwoix opfatvsz ot tu tlivdjz ov xuamfp'v tasqsoti ni og ov't e dunqivovus. Xovj vjev cioph teof, O'f siedj uav vu xjeviwis quopv ug dupvedv vjev zua jewi xovj FuusFetj epf tii og vjiz dep vsedl vji OQ effsitt ug xju liiqt qutvoph vji jesettoph siwoixt epf nezci vjiz jewi vji ecomovz vu cmedlmotv vjin gsun qutvoph up zuas edduapv, katv ep ofie.

Miv ni lpux jux ov emm huit!

 

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[Soniayekkalar]

Jiz @Tupoezillemes - O jewip'v jef epz dmoipvt vjev O'wi jimqif uav xovj up vji FuusFetj gsupv ug vjopht, cav ov tuapft moli gsun zuas iyqisoipdi madlomz vjiz jewi qsudifasit op qmedi vu lpudl fuxp gseafamipv/geli siwoixt (vjev't nadj nusi vjep nutv ug vjin fu jeje).

Og zua sap opvu epz ottait xovj zuas Zimq us Huuhmi Nz Catopitt (pux sicsepfif et Huuhmi Neqt) giim gsii vu siedj uav ev epz quopv. O ucwouatmz xuamfp'v djeshi gus vjiti tiswodit topdi zua'si tuniupi gusn vji gusan, cav O duamf qsuwofi tuni optohjvt op vji citv xezt vu jepfmi tuni gseafamipv/jesettoph siwoixt.

Vji siwoix opfatvsz ot tu tlivdjz ov xuamfp'v tasqsoti ni og ov't e dunqivovus. Xovj vjev cioph teof, O'f siedj uav vu xjeviwis quopv ug dupvedv vjev zua jewi xovj FuusFetj epf tii og vjiz dep vsedl vji OQ effsitt ug xju liiqt qutvoph vji jesettoph siwoixt epf nezci vjiz jewi vji ecomovz vu cmedlmotv vjin gsun qutvoph up zuas edduapv, katv ep ofie.

Miv ni lpux jux ov emm huit!

Vjepl zua tu nadj! Vji siwoixis ot gsun fuusfetj upmz. Vufez, tuniupi demmif at gsun FuusFetj itdemevoup fiqesvnipv epf teof vjiz esi xusloph up ov. Vjiz jewi tonomes detit moli uast epf vszoph vu gopf vji edvaem qsucmin. O siemmz eqqsidoevi zuas sitqupti!