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How a $multibillion company educates itself


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Jan 8, 2018
This past week through one of my freelancing roles, I was working at a conference being held by a huge multi-national company for a few hundred of their leadership team. They must've spent hundreds of thousands on this thing.

Without giving away any of their specifics, here's a few take aways I got:

a) In terms of actual content, there wasn't much we couldn't all get by reading a few books & watching a few ted talks. I don't say that to disparage the content, I say that to point out how incredible the opportunity we all have to educate ourselves to the same level as anyone else in business, even those at the top.

b) After one talk about a particular process they wanted them to adopt, they had a half hour break, then a talk on a different topic. In that topic they did some exercises. After doing the exercises, the speaker asked "& how many used the particular process we banged on about only half an hour ago?" Cue a wide-spread laugh, as hardly anybody put their hands up. Even if you agree with something, think it's a great idea, & plan on doing it going forward, it's nothing without consistently practising that action. If you want to change a habit, you have to be so mindful.

c) Amongst the final things they got them to do at the conference, was send a couple of emails. Literally hundreds of them sat there in silence, tapping away on their phones, but most importantly sending them immediately. The had to email their direct reports & certain other people, & say what they were going to do differently based on this conference. Another email set up automated reminders that they'd agreed to do certain things by certain dates.

So basically that's

1) Assimilate information
3) Get accountable

Who'd've thunk it?

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