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I've had issues with both Craigslist and Yelp recently and was able to pull up contact phone numbers for both at that site. Granted, CL phone goes to the sales dept and same with Yelp(whose message actually says "We are email based and do not provide phone customer service" although they're glad to take sales calls at this number :smxE
Hopefully this will help someone else on the forum who is having an issue with one of these big web companies who don't believe in the need for customer service(or that they can just outsource it to India/China/Philippines etc).
And let this be a reminder to all you business owners- DO NOT DO THIS!
This is why our business believes in availability via phone, email, Skype, etc. Customer service is and should always be #1, no matter how "good" your product is there will always be someone out there willing to provide the customer service to make up for the difference in product quality and if not, there's entrepreneurs out there who have some work to do.
With that said, anyone know of good alternatives to both Craigslist and Yelp?
We have a free ad listed on Facebook Marketplace(aka Oodle) and directory listings in several places, namely Merchant Circle, however, they don't seem to get the traffic/response rate that CL and Yelp get so for now I'm stuck using their services until a viable alternative presents itself.
I've had issues with both Craigslist and Yelp recently and was able to pull up contact phone numbers for both at that site. Granted, CL phone goes to the sales dept and same with Yelp(whose message actually says "We are email based and do not provide phone customer service" although they're glad to take sales calls at this number :smxE
Hopefully this will help someone else on the forum who is having an issue with one of these big web companies who don't believe in the need for customer service(or that they can just outsource it to India/China/Philippines etc).
And let this be a reminder to all you business owners- DO NOT DO THIS!
This is why our business believes in availability via phone, email, Skype, etc. Customer service is and should always be #1, no matter how "good" your product is there will always be someone out there willing to provide the customer service to make up for the difference in product quality and if not, there's entrepreneurs out there who have some work to do.
With that said, anyone know of good alternatives to both Craigslist and Yelp?
We have a free ad listed on Facebook Marketplace(aka Oodle) and directory listings in several places, namely Merchant Circle, however, they don't seem to get the traffic/response rate that CL and Yelp get so for now I'm stuck using their services until a viable alternative presents itself.
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