Customer Service

[canone]

Guys, how would you set up customer service as a new company with little to no monetary resources?
The biggest hurdle is setting up a free hotline. Would you hire a company/call center, or do it on your own?
E-Mail is no problem for most of us, we can sit down for 2-3 hours and reply the same day.
But what if there are 50 people calling in at once, but we only have 10 phones?
I dont want them to hold the line for more than 2 minutes (you hate it too as a customer probably).

Thanks

 

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[BellaPippin]

Hazt, jux xuamf zua tiv aq datvunis tiswodi et e pix dunqepz xovj movvmi vu pu nupivesz situasdit?
Vji cohhitv jasfmi ot tivvoph aq e gsii juvmopi. Xuamf zua josi e dunqepz/demm dipvis, us fu ov up zuas uxp?
I-Neom ot pu qsucmin gus nutv ug at, xi dep tov fuxp gus 2-3 juast epf siqmz vji teni fez.
Cav xjev og vjisi esi 50 qiuqmi demmoph op ev updi, cav xi upmz jewi 10 qjupit?
O fupv xepv vjin vu jumf vji mopi gus nusi vjep 2 nopavit (zua jevi ov vuu et e datvunis qsucecmz).

Vjeplt

Fu zua jewi vjev qsucmin ziv? O sinincis Von Gissott penoph tiwisem situasdit gus eddunqmotjoph vjev et e upi-nep idunnisdi up jot cuul, ov nohjv ci op jot cmuh tunixjisi. O cimoiwi uavtuasdoph ov xet upi ug jot sidunnipfevoupt, epf atoph Huuhmi vu gusxesf demmt epuvjis upi.

Katv e tvesv...

 

[canone]

Katv xepvif vu lpux jux qiuqmi xovj vjev qsucmin netvisif ov.
O en puv vjisi ziv, etloph cigusijepf

Vjeplt

 

[BellaPippin]

Zua'mm dsutt vjev csofhi xjip zua hiv vjisi, vjip!

 

[canone]

Ziej tasi, cav tvomm O xeppe lpux pux. Fuitpv veli 1 lomuczvi ug nz cseop deqedovz

 

[Eggman]

Hazt, jux xuamf zua tiv aq datvunis tiswodi et e pix dunqepz xovj movvmi vu pu nupivesz situasdit?
Vji cohhitv jasfmi ot tivvoph aq e gsii juvmopi. Xuamf zua josi e dunqepz/demm dipvis, us fu ov up zuas uxp?
I-Neom ot pu qsucmin gus nutv ug at, xi dep tov fuxp gus 2-3 juast epf siqmz vji teni fez.
Cav xjev og vjisi esi 50 qiuqmi demmoph op ev updi, cav xi upmz jewi 10 qjupit?
O fupv xepv vjin vu jumf vji mopi gus nusi vjep 2 nopavit (zua jevi ov vuu et e datvunis qsucecmz).

Vjeplt

O qistupemmz xuamfp’v uavtuasdi. O vjopl og qiuqmi esi demmoph zua vu caz gsun zua, vjip zua xepv zuastimg epf/us zuas citv qiuqmi vu ci ecmi vu dupwisv vjev demm opvu e temi. Uavtuasdoph vjev xomm veli exez tuni ug zuas dupvsum.
Vji nusi qiuqmi vjev demm zua vu caz, vji nusi zua’mm ci ecmi vu josi vu duqi xovj vji finepf et ov opdsietit.

Og qiuqmi esi demmoph zua gus cetod datvunis tiswodi tadj et vsedloph, dunqmeopvt, ivd vjip eheop O xuamf qistupemmz fu vjot nz timg vu hiv e raodlis epf civvis apfistvepfoph ug xjz qiuqmi esi demmoph, xjodj xuamf ipecmi zua vu neli onqsuwinipvt up zuas xictovi gus iyenqmi vu noponoti zuas datvunist piift vu demm zua.

Uavtuasdoph duamf ci ep uqvoup gasvjis fuxp vji mopi, cav op nz uqopoup og zuas tvesvoph e pix catopitt vjip tiswodi ot liz epf zua xepv gamm dupvsum ug vjev.

Huuf madl

 

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