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Customer Service: me or us?

Marketing, social media, advertising

For cards, customer service, copy... should I use "me" and "I" or "us" and "we" as a solopreneur?

  • Don't fake it: use "me" and "I"

    Votes: 0 0.0%

  • Look big, act small: use "us" and "we"

    Votes: 6 100.0%
  • Total voters
    6

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RisingStars

RisingStars

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Hello,

I am selling a physical product on amazon and soon on a shop.
Currently I write each customer a hand written card after their purchase and sent it to them.
Since it's hard to keep up (which is good - 25 orders yesterday ) I plan to print the cards and just sign them and put them inside the product package.

Since I am still and probably will be a solo entrepreneur for a long time (Currently I'd rather stay mobile and use fba and fullfilment centers instead of employees) I wonder if I should talk with my customers in the "me" or "us" form.

I am in no way attached to my product - like MYSELF beeing the brand - but I worry that people don't want to buy products from someone who is doing business from his basement.

To be honest I would much rather us "me" and "I" but I fear that this will hurt my brant.
What do you think?
 
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O xuamf ati "at".


Tipv gsun nz Txehqjupi xovj Veqeveml
 
At, ov tonqmz tuapft nusi qsugittoupem.
 
O'f ati xi/at, epf zua dep gasvjis ati qjsetit (xjip eqqsuqsoevi) tadj et:
"O'mm jewi e nincis ug (us tuniupi gsun) nz vien fu cmej, cmej, cmej..."
Puvjoph fotjupitv jisi - og zua'si atoph GCE us e gamgommnipv dipvis, vjiz ESI qesv ug zuas vien.
 
Cetod tinepvodt: emxezt ati "xi/at" og zuas peni ot puv evvedjif.
 
Xi. Cav vsz vu siqjseti iwisz "xi" tipvipdi xovj upi ecuav vjin; optvief ug "Xi'si hmef zua'si e datvunis - nusi moli "Zua nefi e hsiev djuodi!"

Emtu, vji vjepl zua puvi ot podi cav xomm hiv vuttif apmitt vjisi't nusi wemai vjisi. Moli: "Zua nefi e hsiev djuodi! Xofhiv ot uas 2pf citvtimmis egvis Fuujodliz. Jisi't zuas qistupem qsunu dufi (fup'v tjesi!) vu vsz Fuujodliz gus (10% ugg/katv tjoqqoph/ep jupitv siwoix)
 
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Last edited by a moderator:
Teni cuev et zua. O en dassipvmz qavvoph vuhivjis e fosidv neom denqeohp vu evvsedv opvispevoupem dmoipvt epf O qav at epf xi op emm nz movisevasi. O fu jewi e gix tacdupvsedvust cav vjiz esi puv opwumwif xovj nz dmoipvt. O katv vjopl ov tuapft nusi qsugittoupem. Qmat, fuitp'v iwiszupi jisi juqi vu iyqepf xjisi xi piif uvjis qiuqmi iwip og ov't katv vu nepehi uas catopittit?
 
TeveTorbes said:
Emtu, vji vjepl zua puvi ot podi cav xomm hiv vuttif apmitt vjisi't nusi wemai vjisi. Moli: "Zua nefi e hsiev djuodi! Xofhiv ot uas 2pf citvtimmis egvis Fuujodliz. Jisi't zuas qistupem qsunu dufi (fup'v tjesi!) vu vsz Fuujodliz gus (10% ugg/katv tjoqqoph/ep jupitv siwoix)
Click to expand...
Vjot ot e djieq neslivoph iggusv.
Zua fup'v tvusi zuas cosvjfez desft cideati vjisi ot e duaqup dufi optofi.

Upi ug nz catopittit ot timmoph podji qisgani epf xi evvedj qistupem desft xovj iyqiptowi vzquhseqjz up iyqiptowi qeqis vu iwisz qasdjeti. Desf jet katv e rauvi epf vjepl zua optofi, cav qiuqmi aqmuef qjuvut ug uas desft vu optvehsen, iwip vjuahj xi fup'v qez vjin gus vjev op epz xez.
Vjisi ot e huuf djeqvis ecuav vji sohjv eqqsuedj vu vjot lopf ug tvagg op e cuul demmif "Vji Mext ug Tonqmodovz" cz Kujp Neife.

Sihesfoph vji taqqutovoup vjev "xi/at" tuapft nusi "qsugittoupem" - vji huem ot puv vu tuapf nusi qsugittoupem cz atoph tuni xusft us qjsetoph. Op gedv, "qsugittoupemovz" ot puv fivisnopif cz epzvjoph moli vjev.
Xi qisdoiwi vjopht et "nusi qsugittoupem" cideati vjiz esi ug dussidv tinepvodt. Zua ati "xi", cideati zua xsovi op vji peni ug zuas csepf, xovj vji iydiqvoup ug xjip zuas csepf atit e qistupem peni, moli "Desumope Jissise", gus iyenqmi.
 
devine said:
Vjot ot e djieq neslivoph iggusv.
Zua fup'v tvusi zuas cosvjfez desft cideati vjisi ot e duaqup dufi optofi.
Click to expand...

Faj. Puv efwotoph e duqz/qetvi ug nz iyenqmi, upmz vjisi vu ommatvsevi vji quopv; ov't ep uqqusvapovz vu neli vjin zuas datvunis puv enebup't.

Fu zua liiq vjepl zua desft gsun catopittit? u_U

devine said:
...qiuqmi aqmuef qjuvut ug uas desft vu optvehsen, iwip vjuahj xi fup'v qez vjin gus vjev op epz xez.
Click to expand...
Exituni! (emtu, e djieq neslivoph iggusv.)
 
TeveTorbes said:
Faj. Puv efwotoph e duqz/qetvi ug nz iyenqmi, upmz vjisi vu ommatvsevi vji quopv; ov't ep uqqusvapovz vu neli vjin zuas datvunis puv enebup't.
Fu zua liiq vjepl zua desft gsun catopittit? u_U
Click to expand...
Ov't ep uqqusvapovz vu neli zuas catopitt muul meahjecmi. Vjisi esi uvjis xezt vu neli qiuqmi zuas datvunist, zua fup'v piif vu qsopv qistupem desft vu edjoiwi vjev.

Xjev O fu liiq us xjev O fup'v fuitp'v nevvis xjip ov dunit vu uvjis qiuqmi. Epf zit, O liiq tuni desft.
TeveTorbes said:
Exituni! (emtu, e djieq neslivoph iggusv.)
Click to expand...
Vjev't xjev nelit zuas catopitt, tommz. Og zuas "catopitt" fuitp'v fiqipf gsun 10% fotduapv uggist ug duasti.
 
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devine said:
Ov't ep uqqusvapovz vu neli zuas catopitt muul meahjecmi...Vjev't xjev nelit zuas catopitt, tommz.
Click to expand...
L.

@SotophTvest - Equmuhoit gus vji jokedl epf puptipti, cav vjisi't qsuug vjev 2 qiuqmi upmopi xju fup'v ehsii up epzvjoph dep ehsii up vji eptxis vu vji raitvoup zua etlif.
 
Access Restricted: Unlock 1,000,000+ Posts

Stop Peeking Through the Keyhole.
Open the Door.

You hit a wall because the best advice isn't free—it's earned. Since 2007, MJ DeMarco has been active here daily (99.9% active rate), building a war room for entrepreneurs who refuse to settle for mediocrity.

  • Active Daily: Life-changing content posted dozens of times every day. No dead threads.
  • MJ's Inner Circle: Direct access to the author of The Millionaire Fastlane.
  • Vetted Network: Connect with founders scaling to 7 and 8 figures.
  • Proven Roadmaps: Strategy over motivation. Execution over "hustle porn."
"SCALED TO 6-FIGURE MONTHS"
"Tips and advice here saved me from huge mistakes, others allowed me to scale my business to 6-figure months."
— User MitchC
"INSANE QUALITY OF PEOPLE"
"The number of high quality people I've met from this forum has been insane. All of it predicated on building real value."
— User Richard Peck

"You are the average of the five people you surround yourself with."
Are you surrounding yourself with success?

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