Earlier this year I began the rollover of funds process to my new employers plan. Both of the investment companies processes were outdated and slow. All the documents were sent over on the same or next day from my side. I don't have much insight on this industry but my assumption is that there is a lot of room for improvements. Is there anyone that works or worked in the industry that may know why the process is so fragmented and inefficient? I appreciate your help!
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