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ChrisV

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Hey guys, I wrote this somewhat popular piece on Medium a while back and figured this would be a good place to share it as well. It’s a technique I developed for gaining a pretty large amount of leverage over your own behavior, but it can also help you gain leverage over the behavior of your clients. By understanding what motivates people, you can motivate them in the direction you want (of course, don’t do this maliciously.)

From the article:


The science of human motivation is actually pretty simple.

In the 1930’s Harvard Psychologist B. F. Skinner, now known to be the father of modern behaviorism created a device now colloquiallly called the Skinner Box.


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The box consisted of a space for an animal (typically a pidgeon or rat,) a single lever, a mechanism that delivered a treat, and an electrified grid on the floor. If the lever were pressed when the light was green, a treat was dispensed. If the lever were pressed when the light was red, a shock was delivered. The results of these experiments were very simple: the animals learned to only press the lever while the light was green, and to refrain from pressing it while it was red.

What we learned from these experiments was also very simple. Organisms take action based on the expected reward of that action.

Later experiments showed the same thing over and over. A rat will push a lever if it knows a treat will come out. A rat will avoid another lever if it knows a shock will come. And later experiments showed that these same findings applied to humans as well. A human will perform a behavior if he/she believes there’s a possibility of pleasure, and he/she will avoid a behavior if he/she believes there’s a possibility of pain. This feedback mechanism was very beneficial to us throughout our evolutionary history. Anything that could harm us (fire, a bear attack, hunger) became unpleasant, while anything that would benefit us or our genes (food, safety, sex) resulted in a pleasant feeling. This feedback mechanism has become a little screwy in our complex modern times, but throughout almost all of history, it was extremely beneficial to us.

To put it simply: humans are wired to move toward pleasure and run from pain.

This isn’t a novel concept and all of us know this intuitively. But understanding this gives us enormous leverage over our own behavior. All our behaviors are basically complex string of ways to gain rewards or avoid punishments. “If I go to work, I will get money, which I can trade for food (treats)” or “I need to go to work, to get money to avoid poverty (pain)” On a cognitive level, while it may be true, that person believes that if they go to work they will get money, if they have money, they can buy food or other treats.

Skinner was able to get animals to perform all kinds of complex behaviors by stringing together rewards. He was able to get pigs to put money in a piggy bank. He was able to teach Pigeons to play ping pong.
Further down the article describes the behavior change method:

When we use that leverage to our advantage we can change our behavior very easily, and very quickly. And without the feeling of giving anything up.

Our behavior change technique revolves around changing our perceptions regarding a certain action. The action may be eating healthy, quitting a harmful substance, doing something good for our career/business, starting a healthy behavior like exercise, or getting over a fear.

If we can change the things we link ideas to, we can change the behavior easily and painlessly. But we need to understand that a certain behavior isn’t generally linked to only one set of pleasure or pain. It’s usually linked to multiple, often conflicting ideas, some rewarding, some punishing. For example people may want a reward, but also feel fear in pursuing that reward. One illustration would be a gentleman may want the reward of meeting woman he finds attractive, but also want to avoid the pain of possible rejection. Those competing ideas will be conflict. In that case the two ideas would be weighed and whichever feeling were more powerful would be the action he takes.
Continued.... The master key to changing habits and behavior for good.

Anyway, what are your guys’ thoughts. I definitely wouldn’t mind hearing your guys’ perspectives.
 
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SethLBender

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This is a valid point that maybe we should focus on the things that might be of some pain or displeasure but will reap better rewards in time. Do the opposite. I've thought for a very long time that so many things are backwards in life.
 

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I think the book "The Power of Habit" provides some valuable distinctions and seems to refer to more current science.

Point one:

The utitily of habits is that processes that are turned into habits consume less willpower (almost none).
As an entrepreneur, there are dangers. You do not want to cross over into zombie mode and do the same things over and over again, so maybe you want to establish a process that includes reflection and updating plans etc. as a habit rather than current workflows that are likely to change soon.

Point two:

It is possible to modify a habit, but hard to create a new one and almost impossible to erase one. To modify a habit, it is important to understand
1. what triggers it,
2. what the process is, exactly
3. and what the reward is.

According to the book, your intuition can be misleading. You need to systematically experiment until you are sure.
You can change the process realatively easily, but changing trigger or reward is not easy at all.
 
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