The salesman is the one who takes all the risk if they are commissioned based. They are also always "on". Taking phone calls at all hours, handling all the headaches that come along. No weekends off, no vacations. Aside from the owner, they put in more hours than any other employee. In a sales organization, the salesman should be the highest paid employee even more than the owners. I've been both inside support and outside sales and the inside job is much much easier.....much.I think every employee should get some kind of commission, why should only the sales guys get it?
When i worked as a litigation support analyst, it was my department that did the actual work that the clients wanted, why does only the sales guy who got the contract get a commission, isn't it a group effort?
I'm not complaining because i gave the job what it gave me in return, but i know for a fact i would have been a more chipper employee if i knew my performance directly correlated to more earnings.
Same thing where i work at the moment, i build light fixtures at 16 dollars an hour, they sell at 300 dollars a pop, some "modern art" style lights. I recently built like 200 of them, i mean damn can i get a one or two hundred bucks at least thrown my way? i mean i built the fukin things, i know im the lowest rank employee and i don't expect anything major, but a tiny little slice goes a long way.
TMF teaches us about "uncontrollable limited leverage" as one of the big reasons to control your own business. Commission would give some sense of ownership to even the lowest employees. I would totally do this if i get employees one day.